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Overview

Join Healthcare Services Group (HCSG) as our next Senior Director of Operations! Lead operations across IL, IN, MI, KY, and OH. Ideal candidates live in—or are willing to relocate to—OH, or MI.

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

(Salary Range: $125,000 and up (Base) Plus Car and Quarterly Bonus for a potential on-target earning of $180,000K and up and RSU)

Benefits

Click here for more benefits information or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

*Not available in AR.

Responsibilities

• Manages Directors of Operations and accounts across multiple assigned geographic areas according to policies and procedures, and federal/state requirements.
• Provides leadership, support and guidance to ensure that Environmental and/or Dining services quality standards, inventory levels, safety guidelines and customer service expectations are met.
• Consistently embodies the characteristics necessary to drive the Company’s Purpose, Vision, Values, and DNA.
• Maintains records of income and expenditures, supplies, personnel and equipment.
• Ensures that all required in-services are provided and documented for each employee in geographic area.
• Is able to perform the job assignments of the district manager, account manager, and all front-line staff positions as necessary.
• Runs and reviews Blueforce reports, approves payroll, issues and reviews Employee Warning Notices and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary.
• Is fiscally prudent and accurately projects revenue and costs.
• Regularly markets our services to prospective clients, generating net profits.
• Conducts business and social interactions that portray HCSG in a positive light at all times.
• Consistently maintains a professional demeanor and ethical standards consistent with promoting a positive image.
• Up to 90% travel required.

Qualifications

• Bachelor’s degree in management or related field is required.
• Extensive relevant work experience (5+ years) with a proven track record of success at the District levels may be grounds for consideration.
• Two years experience in environmental services and/or dining and nutrition services in a healthcare environment and personnel supervision is required.
• Must be able to successfully complete regulatory compliance courses and identify issues and implement necessary changes.
• Self-starter, capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical and communication skills.
• Successful P&L and budgetary management; exceptional organizational and time management skills with a proven track record of growing accounts.
• Must be able to relate professionally and positively with staff and healthcare facility executives utilizing excellent communication, interpersonal, presentation and management skills.
• Has an entrepreneurial mindset and has successfully developed and delivered game changing initiatives which have resulted in home runs in terms of sales and profit growth.
• Highly effective collaborator with internal as well as external resources
• Very results oriented and takes ownership of goals and objectives
• Ability to identify and highlight issues early on and quickly develop and execute plans to address
• Challenges the status quo, proven track record of driving change and teaching & motivating individuals to develop & implement new ways of thinking and doing business.
• Travel is as required, for account/facility visits and participation in area activities.
• Willingness to relocate and live in the assigned market.
• Must provide a criminal background check.
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.

EEO Statement

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.