Talent Acquisition Operations Manager Jobs in Boca Raton, FL

Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury

Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.

The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.

The Employee Promise

At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests.

By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company.

The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.

Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.

The Director of Talent Discovery and Selection - Shoreside is a senior leadership role responsible for defining and executing the end-to-end talent acquisition strategy for all US and international shoreside (land-based) operations. This individual will report to the Vice President of Human Resources and lead a team of talent specialists, build robust talent pipelines, and partner closely with executive and departmental leaders to attract, assess, and secure top-tier professionals who align with the organization's mission, values, and long-term strategic goals.

The ideal candidate brings deep expertise in full-cycle recruiting, international recruitment, data-driven hiring practices, and a passion for building inclusive, diverse, and high-performing teams.

Location: Downtown Fort Lauderdale - Hybrid/3 Days Onsite

• Develop and execute a comprehensive shoreside talent acquisition strategy aligned with business objectives and workforce planning goals.
• Partner with senior leadership to forecast hiring needs, build succession pipelines, and shape long-term talent initiatives.
• Establish and monitor KPIs and SLAs for recruitment effectiveness, quality of hire, time-to-fill, and candidate experience.
• Lead annual and quarterly workforce planning exercises in partnership with Finance and Operations.
• Lead, mentor, and develop a team of talent specialists.
• Set clear performance expectations, conduct regular reviews, and foster a culture of accountability, collaboration, and continuous improvement.
• Coach direct reports on advanced sourcing methodologies, behavioral interviewing, and stakeholder management.
• Build capacity and capability within the team to scale alongside organizational growth.

• Design and implement proactive sourcing strategies to identify passive and active talent across diverse channels including LinkedIn, professional networks, job boards, academic institutions, and industry events.
• Develop talent pools and community relationships to support current and future hiring needs.
• Leverage data, market intelligence, and competitive analysis to refine sourcing approaches and stay ahead of industry trends.

• Oversee the design and implementation of structured, competency-based interview frameworks and assessment tools.
• Ensure consistency, fairness, and legal compliance in all selection processes and decision-making.
• Collaborate with departmental leaders and HR Business Partners to define role requirements, success profiles, and hiring criteria.
• Drive adoption of innovative assessment technologies and pre-employment evaluation tools to improve predictive validity.

• Champion the employer value proposition (EVP) and ensure a best-in-class candidate experience from application through onboarding.
• Partner with Marketing and Communications to amplify brand presence across digital platforms, social media, and talent communities.
• Represent the organization at career fairs, industry conferences, and professional associations.
• Gather and act on candidate feedback to continuously improve the recruitment journey.

• Optimize Workday's recruitment technology.
• Define and track recruitment metrics; present insights and recommendations to leadership on a regular cadence.
• Identify process inefficiencies and implement scalable solutions to streamline operations.
• Ensure all recruitment activities comply with applicable employment laws, data privacy regulations, and internal policies.

• Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field preferred.
• 8+ years of progressive talent acquisition experience, with at least 3 years in a leadership or director level role.
• Experience in the cruise, hospitality, maritime, or travel industry.
• Must possess recent experience with Workday and recruitment analytics tools.
• Familiarity with global recruiting practices and multi-jurisdictional employment requirements.
• Experience implementing or managing AI-powered recruitment tools and platforms.
• Proven track record of building and scaling high-performing recruitment teams in a fast-paced, growth-oriented environment.
• Deep expertise in full-cycle recruiting across corporate/shoreside functions (e.g., Finance, IT, Operations, Legal, Marketing, HR).
• Strong command of sourcing strategies, innovative search techniques, passive candidate engagement and implement best practices.
• Excellent stakeholder management, communication, and executive presence.

Strategic Vision

Thinks beyond immediate needs; translates organizational goals into actionable talent strategies.

People Leadership

Inspires and develops talent; creates an inclusive, high-performance team culture.

Data-Driven Mindset

Leverages metrics and analytics to make evidence-based decisions and report outcomes.

Stakeholder Partnership

Builds trusted relationships at all levels; influences without authority.

Execution Excellence

Delivers results with urgency and rigor; balances multiple priorities effectively.

Innovation

Challenges the status quo; adopts new tools and approaches to continuously improve.

Integrity & Inclusion

Models the highest ethical standards; champions diversity at every stage of the hiring process.

• Competitive salary and performance-based bonus program.
• Comprehensive health, dental, and vision insurance plans, along with wellness initiatives.
• Generous paid time off (PTO) and company holidays.
• 401(k) with employer match.
• Discounted travel and cruise benefits for employees and eligible family members.
• Tuition reimbursement and professional development opportunities.
• Hybrid work flexibility for eligible roles.
• Complimentary Lunch
• Complimentary indoor garage parking

The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.