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Switchboard Operators Jobs (NOW HIRING)

116508 Innovation At Work

Switchboard Operator

New York, NY · On-site

$16.50 - $20.75/hr

Position Overview Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY.

Innovation At Work

Switchboard Operator

Bronx, NY · On-site

$15.75 - $19.75/hr

Position Overview Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY.

Innovation At Work Inc

Switchboard Operator

Bronx, NY

$15.75 - $19.75/hr

Description Position Overview Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in ...

McLaren

Switchboard Operator

Mount Clemens, MI · On-site

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

McLaren Macomb

Switchboard Operator

Mount Clemens, MI · On-site

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

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Switchboard Operators information

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How much do switchboard operators jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for switchboard operators in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Switchboard Operators vs Receptionists?

AspectSwitchboard OperatorsReceptionists
CredentialsMinimal; often basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, office buildings, hospitalsFront desk, office reception areas, clinics
Employer & Industry UsageTelecommunications, healthcare, corporate officesCorporate, healthcare, hospitality, educational institutions
Primary DutiesOperate switchboards, direct calls, relay messagesGreet visitors, answer phones, manage appointments

While both roles involve communication and customer interaction, Switchboard Operators primarily handle call routing and switchboard operations, whereas Receptionists focus on greeting visitors and managing front desk activities. Both roles are essential in office environments but serve different functions within communication and customer service.

How do you become a switchboard operator?

To become a switchboard operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. Training is often provided on the job, and familiarity with telephone systems and basic computer skills can be beneficial.

Is it hard to be a switchboard operator?

Switchboard operators need good communication skills, attention to detail, and the ability to handle multiple calls efficiently. The job can be repetitive and requires focus, but it generally does not involve complex technical tasks. Physical stamina and the ability to work in a structured environment are also important.

What does a switchboard operator do?

A switchboard operator manages telephone exchanges by connecting calls manually or electronically, often using a switchboard or communication system. They route calls, assist callers, and may handle administrative tasks, requiring good communication skills and familiarity with telephony equipment.
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What states have the most Switchboard Operators jobs?

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Switchboard Operators jobs near you
Infographic showing various Switchboard Operators job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator Supervisor

Premier Systems

San Diego, CA • On-site

$52K/yr

Full-time

Re-posted 16 days ago

Job description

Description

Switchboard Operator Supervisor

San Diego, C

$52,000


CITIZENSHIP REQUIREMENT: US Citizenship

EDUCATION AND QUALIFICATIONS:

The Candidate should possess Bachelors or High School Diploma

MINIMUM REQUIRED SKILLS/EXPERIENCE:

  • The Candidate must have at least two years telephone operating experience, of which one year involved substantial responsibility for placing a variety of special calls (e.g., conference calls, collect calls, appointment calls) over varied circuits or routings or performing information operator work which required a knowledge of organization.
  • The Candidate have one or more year of experience in the supervision, organization, and training of staff. The Project Manager must be experienced in maintaining discipline, devising work methods and assignments, establishing performance requirements, and in arranging work schedules to conform to peak telephone requirements for adequate service.
  • The Candidate must be experienced in maintaining discipline, devising work methods and assignments, establishing performance requirements, and in arranging work schedules to conform to peak telephone requirements for adequate service
  • The Candidate must be able to speak and understand English as a primary language with a high level of comprehension.
  • The Candidate must have the ability to communicate, comprehend, use grammar and pronunciation, and understand instructions, as well as to write legible, is required.

POSITION OVERVIEW

  • The Candidate is responsible for overseeing the switchboard operators in providing twenty-four (24) hours of coverage for telephone switchboard services, seven days a week, including all holidays.
  • The Candidate is responsible for ensuring that all switchboard operators uses M2550 Nortel electronic telephone, provided by the Government, attendant consoles to process incoming and outgoing telephone calls.
  • The Candidate is responsible for providing supervision and training to its personnel. The PM shall not allow new personnel to perform duties alone until he/she has received at least two full weeks, equivalent to (2) 7-days a week, On-The-Job Training (OJT) on each tour of duty.
  • The Candidate shall be available via telephone during regular working hours and after regular working hours for any problems, which may occur. The PM shall respond within one (1) hour after receipt of a call.
  • The Candidate is responsible for providing a daily listing to respond to calls requesting inpatient location information.
  • The Candidate is responsible for recording all foreign/international calls in the Long-Distance Log, including the name of employee, time, number called, and Service.
  • The Candidate shall keep and maintain a computerized file of all inpatients which is accessed by using equipment supplied by the VASDHS. Supporting rosters of patients and VASDHS's employees are available as locator information sources as well.
  • adhere to the guidance, directive received from VASDHS and in accordance with the contract terms and conditions
  • The Candidate shall use the public address system, radio paging, and Motorola two-way radio systems to relay messages, make announcements, and implement various procedures as dictated by the Telecommunications Directives in place at the hospital.

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