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Switchboard Operators Jobs in Texas (NOW HIRING)

Laredo Medical Center

Switchboard Operator

Laredo, TX

$13.25 - $16.75/hr

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls ... Provides instructions to patients for accessing external operators for long-distance calls and ...

New

Laredo Medical Center

Switchboard Operator

Laredo, TX

$13.25 - $16.75/hr

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls ... Provides instructions to patients for accessing external operators for long-distance calls and ...

New

SERCO OF TEXAS - LAREDO

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

A Switchboard Operator in Workforce Solutions for South Texas serves as the first point of contact for clients, employers, and other stakeholders, providing courteous and efficient phone support.

SERCO OF TEXAS - LAREDO

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

A Switchboard Operator in Workforce Solutions for South Texas serves as the first point of contact for clients, employers, and other stakeholders, providing courteous and efficient phone support.

SERCO OF TEXAS - LAREDO

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

A Switchboard Operator in Workforce Solutions for South Texas serves as the first point of contact for clients, employers, and other stakeholders, providing courteous and efficient phone support.

VOLT

Switchboard Design Engineer

Denton, TX · On-site

$100K - $145K/yr

Apply for tomorrow's opportunity today, with Volt Volt is immediately hiring for Switchboard Design Engineer in Denton, TX. As a Switchboard Design Engineer, you will: * Design and develop electrical ...

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Switchboard Operators information

See Texas salary details

$8

$15

$22

How much do switchboard operators jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for switchboard operators in Texas is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.02 per hour, depending on experience, location, and employer.

What is the difference between Switchboard Operators vs Receptionists?

AspectSwitchboard OperatorsReceptionists
CredentialsMinimal; often basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, office buildings, hospitalsFront desk, office reception areas, clinics
Employer & Industry UsageTelecommunications, healthcare, corporate officesCorporate, healthcare, hospitality, educational institutions
Primary DutiesOperate switchboards, direct calls, relay messagesGreet visitors, answer phones, manage appointments

While both roles involve communication and customer interaction, Switchboard Operators primarily handle call routing and switchboard operations, whereas Receptionists focus on greeting visitors and managing front desk activities. Both roles are essential in office environments but serve different functions within communication and customer service.

How do you become a switchboard operator?

To become a switchboard operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. Training is often provided on the job, and familiarity with telephone systems and basic computer skills can be beneficial.

Is it hard to be a switchboard operator?

Switchboard operators need good communication skills, attention to detail, and the ability to handle multiple calls efficiently. The job can be repetitive and requires focus, but it generally does not involve complex technical tasks. Physical stamina and the ability to work in a structured environment are also important.

What does a switchboard operator do?

A switchboard operator manages telephone exchanges by connecting calls manually or electronically, often using a switchboard or communication system. They route calls, assist callers, and may handle administrative tasks, requiring good communication skills and familiarity with telephony equipment.

What are popular job titles related to Switchboard Operators jobs in Texas?

For Switchboard Operators jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Switchboard Operators jobs in Texas look for?

The top searched job categories for Switchboard Operators jobs in Texas are:

Switchboard Operators jobs near you
Infographic showing various Switchboard Operators job openings in Texas as of August 2026, with employment types broken down into 40% Full Time, 50% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $32,460 per year, or $15.6 per hour.

Switchboard Operator

Woodland Heights Medical Center

Lufkin, TX

$13.50 - $17.25/hr

Part-time

Posted 14 days ago

Job description

Job Description

Job Summary

Hours for this position: 
Friday- 7am-4:30p
Saturday- 830a-7p
Sunday- 830a-7p
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions

  • Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
  • Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
  • Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
  • Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
  • Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
  • Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
  • Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
  • Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • 0-2 years of experience in customer service, call center, or healthcare setting required
  • 1-2 years of switchboard experience preferred

Knowledge, Skills and Abilities

  • Proficient in operating switchboard or telecommunications equipment.
  • Excellent verbal communication and customer service skills.
  • Ability to manage high call volumes in a calm and professional manner.
  • Strong organizational skills with attention to detail.
  • Capable of handling emergency communication processes effectively.
  • Knowledge of hospital policies, codes, and procedures is a plus.

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