ZipRecruiter

Log In

1

Switchboard Operators Jobs in Hoover, AL (NOW HIRING)

Dollar General

2nd shift HR ASSISTANT-DC

Bessemer, AL · On-site

$33K - $43K/yr

May act as primary backup to Switchboard Operator. * May order flowers, birthday cakes, etc. for distribution center employees. * May maintain and distribute staffing report for distribution center.

Dollar General

2nd shift HR ASSISTANT-DC

Bessemer, AL · On-site

$33K - $43K/yr

May act as primary backup to Switchboard Operator. * May order flowers, birthday cakes, etc. for distribution center employees. * May maintain and distribute staffing report for distribution center.

Innovation At Work

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

... operator work. The Candidate shall ensure that the switchboard is manned 24 hours per day, seven days per week, including holidays. The Candidate shall provide general and patient information to ...

Sonic Drive-In

Crew Member

Chelsea, AL · On-site

$11 - $14.25/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... on the grill, operating the fry station as needed • Cleaning the drive-in restaurants ...

IES Infrastructure

Assembler Technician 1

Calera, AL · On-site

$16.25 - $20.50/hr

Assemble switchboard components, including circuit breakers, bus bars, and control panels. * Read ... Safety - Create a safe working environment in all operating locations. Respect -Honor the rights of ...

All JobsSwitchboard Operators JobsSwitchboard Operators Jobs in Hoover, AL

Switchboard Operators information

See Hoover, AL salary details

$7

$14

$21

How much do switchboard operators jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for switchboard operators in Hoover, AL is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.11 per hour, depending on experience, location, and employer.

What is the difference between Switchboard Operators vs Receptionists?

AspectSwitchboard OperatorsReceptionists
CredentialsMinimal; often basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, office buildings, hospitalsFront desk, office reception areas, clinics
Employer & Industry UsageTelecommunications, healthcare, corporate officesCorporate, healthcare, hospitality, educational institutions
Primary DutiesOperate switchboards, direct calls, relay messagesGreet visitors, answer phones, manage appointments

While both roles involve communication and customer interaction, Switchboard Operators primarily handle call routing and switchboard operations, whereas Receptionists focus on greeting visitors and managing front desk activities. Both roles are essential in office environments but serve different functions within communication and customer service.

How do you become a switchboard operator?

To become a switchboard operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. Training is often provided on the job, and familiarity with telephone systems and basic computer skills can be beneficial.

Is it hard to be a switchboard operator?

Switchboard operators need good communication skills, attention to detail, and the ability to handle multiple calls efficiently. The job can be repetitive and requires focus, but it generally does not involve complex technical tasks. Physical stamina and the ability to work in a structured environment are also important.

What does a switchboard operator do?

A switchboard operator manages telephone exchanges by connecting calls manually or electronically, often using a switchboard or communication system. They route calls, assist callers, and may handle administrative tasks, requiring good communication skills and familiarity with telephony equipment.

What cities near Hoover, AL are hiring for Switchboard Operators jobs?

Cities near Hoover, AL with the most Switchboard Operators job openings:

Switchboard Operators jobs near you
Infographic showing various Switchboard Operators job openings in Hoover, AL as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 3% Contract, and 2% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $30,741 per year, or $14.8 per hour.

Switchboard Operator

Grandview Medical Center

Birmingham, AL

$14 - $17.75/hr

Full-time

Posted 24 days ago

Grandview Medical Center (Alabama) rating

5.7

Company rating: 5.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

915th of 1,060 rated hospitals

Job description

Job Description Job Summary
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions
  • Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
  • Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
  • Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
  • Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
  • Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
  • Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
  • Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
  • Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
Qualifications
  • 0-2 years of experience in customer service, call center, or healthcare setting required
  • 1-2 years of switchboard experience preferred
Knowledge, Skills and Abilities
  • Proficient in operating switchboard or telecommunications equipment.
  • Excellent verbal communication and customer service skills.
  • Ability to manage high call volumes in a calm and professional manner.
  • Strong organizational skills with attention to detail.
  • Capable of handling emergency communication processes effectively.
  • Knowledge of hospital policies, codes, and procedures is a plus.

What Grandview Medical Center (Alabama) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Grandview Medical Center logo

About Grandview Medical Center

Sourced by ZipRecruiter

Grandview Medical Center is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and offers programs and services in all medical and surgical areas, including Cardiology, Oncology, Neurology, Women's Health, Mental Health, Digestive Diseases, Orthopedics, Physical Medicine and Rehab, Sports Medicine and Emergency Care. There are more than 600 physicians on the Grandview medical staff representing 30 specialties and subspecialties. The hospital has been named an accredited program for Metabolic and Bariatric surgery by ASMBS & ACS as well as an accredited chest pain center.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

2015

Social media

FacebookTwitter

View All Grandview Medical Center Jobs

Apply