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Switchboard Operators Jobs in Alabama (NOW HIRING)

Troy University

Switchboard Operator

Troy, AL · On-site

$14 - $17.75/hr

Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator Position Type Classified Staff/Hourly Department Telecommunications - Troy Division Finance and ...

Innovation At Work

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

... operator work. The Candidate shall ensure that the switchboard is manned 24 hours per day, seven days per week, including holidays. The Candidate shall provide general and patient information to ...

Sonic Drive-In

Crew Member

Arab, AL

$10.75 - $14.25/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... cooking on the grill, operating the fry station as needed Cleaning the drive-in restaurants ...

Sonic Drive-In

Crew Member

Fort Payne, AL

$10 - $13/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... cooking on the grill, operating the fry station as needed Cleaning the drive-in restaurants ...

Sonic Drive-In

Crew Member

Scottsboro, AL

$10.75 - $14.25/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... cooking on the grill, operating the fry station as needed Cleaning the drive-in restaurants ...

Encompass Health Corporation

Receptionist

Montgomery, AL · On-site

$13 - $17.25/hr

Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency.

HealthSouth

Receptionist

Huntsville, AL · On-site

$15 - $19.75/hr

Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency.

Sonic Drive In's

Team Member - Evenings/Nights

Selma, AL

$10.75 - $14.25/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... on the grill, operating the fry station as needed • Cleaning the drive-in restaurants ...

Apply Early

Sonic Drive In's

Team Member - Weekends

Foley, AL

$10.25 - $13.50/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... on the grill, operating the fry station as needed • Cleaning the drive-in restaurants ...

Apply Early

Sonic Drive In's

Team Member - Evenings/Nights

Fairhope, AL

$10.75 - $14/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... on the grill, operating the fry station as needed • Cleaning the drive-in restaurants ...

Apply Early

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Switchboard Operators information

See Alabama salary details

$8

$15

$22

How much do switchboard operators jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for switchboard operators in Alabama is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.54 per hour, depending on experience, location, and employer.

How much do switchboard operators make?

Switchboard operators typically earn a median annual wage of around $30,000 to $40,000, depending on experience and location. The job often requires good communication skills and familiarity with telephone systems, with some positions offering shift work or on-call hours.

What is the difference between Switchboard Operators vs Receptionists?

AspectSwitchboard OperatorsReceptionists
CredentialsMinimal; often basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, office buildings, hospitalsFront desk, office reception areas, clinics
Employer & Industry UsageTelecommunications, healthcare, corporate officesCorporate, healthcare, hospitality, educational institutions
Primary DutiesOperate switchboards, direct calls, relay messagesGreet visitors, answer phones, manage appointments

While both roles involve communication and customer interaction, Switchboard Operators primarily handle call routing and switchboard operations, whereas Receptionists focus on greeting visitors and managing front desk activities. Both roles are essential in office environments but serve different functions within communication and customer service.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line telephone systems, call routing technology, and office software like Microsoft Outlook is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient call management, professional interactions, and seamless information flow within an organization.

What are some common challenges faced by switchboard operators, and how can they be effectively managed?

Switchboard operators often encounter challenges such as managing high call volumes during peak periods, accurately transferring calls under pressure, and addressing callers who may be upset or in a hurry. Effective time management, clear communication, and staying calm under stress are key to handling these situations. Many organizations provide training to help operators develop these skills, and support from experienced team members can also be invaluable. Building familiarity with the organization's departments and frequently used extensions can further streamline call handling and improve overall efficiency.

What are switchboard operators?

Switchboard operators are professionals who manage incoming and outgoing telephone calls for organizations. They operate telephone switchboards or consoles to connect callers to the appropriate department or individual, take messages, and provide information to callers. In addition to handling calls, switchboard operators may also perform administrative tasks such as maintaining directories, scheduling appointments, and assisting with other clerical duties. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently. Switchboard operators often serve as the first point of contact for an organization, making professionalism and a courteous manner essential.

What exactly does a switchboard operator do?

A switchboard operator manages telephone exchanges by connecting calls manually or electronically, often using a switchboard or console. They answer incoming calls, direct callers to the appropriate departments or individuals, and may handle administrative tasks related to communication systems. Strong communication skills and familiarity with telephone equipment are essential for this role.

Did switchboard operators make good money?

Switchboard operators historically earned wages that varied based on experience, location, and the employer, with many earning around minimum wage to moderate salaries. The role often required good communication skills and the ability to handle multiple lines, but pay generally declined as technology replaced manual switchboards. Today, the profession is largely obsolete, and salaries are no longer relevant for current job prospects.

Are switchboard operators still a thing?

Switchboard operators were once essential for connecting calls manually in telephone exchanges, but their role has largely been replaced by automated switching systems and digital technology. Today, the job is rare and typically found only in specialized or historical contexts, with most communication handled by automated systems or virtual operators. Some positions may still exist in niche environments or for legacy systems, but they are uncommon.
What are popular job titles related to Switchboard Operators jobs in Alabama? For Switchboard Operators jobs in Alabama, the most frequently searched job titles are:
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What cities in Alabama are hiring for Switchboard Operators jobs? Cities in Alabama with the most Switchboard Operators job openings:
Switchboard Operators jobs near you
Infographic showing various Switchboard Operators job openings in Alabama as of June 2026, with employment types broken down into 67% Full Time, 23% Part Time, 5% Temporary, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $31,580 per year, or $15.2 per hour.
Switchboard Operator

Switchboard Operator

Troy University

Troy, AL • On-site

$14 - $17.75/hr

Part-time

Posted 18 days ago

Troy University rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

70th of 544 rated colleges and universities

Job description

Posting Details
Position Information
Posting Number
SF2468P
Position Title
Switchboard Operator
Position Type
Classified Staff/Hourly
Department
Telecommunications - Troy
Division
Finance and Administration
Campus
Troy
Work Status
Part-Time (IPT)
Temporary
No
Location
Troy - T01
Job Summary
The Switchboard Operator position in Telecommunications is responsible for answering the telephone in an appropriate and professional manner and transferring or directing calls to the correct area.
Minimum Qualifications
1. High school diploma or equivalent
2. Ability to display a professional demeanor, courtesy, and proper telephone etiquette
Preferred Qualifications
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
No
Work Hours
- Work hours will vary as needed
- Position is on-call
List any hazardous conditions or physical demands required by this position
N/A
Does this position have supervisory responsibility?
No
Posting Date
02/16/2026
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Quick Link
https://www.troyuniversityjobs.com/postings/46683

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