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How much do surety account jobs pay per year?

As of May 28, 2026, the average yearly pay for surety account in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Surety Account Manager, and why are they important?

To thrive as a Surety Account Manager, you need a solid understanding of surety bonds, risk assessment, and client relationship management, often backed by a degree in business, finance, or insurance. Familiarity with industry software (such as bond management systems) and knowledge of regulatory requirements or relevant certifications (like AFSB) are typically required. Excellent communication, problem-solving abilities, and attention to detail help you build trust with clients and ensure accurate processing. These skills are crucial for managing client portfolios effectively and maintaining business growth while minimizing risk.

What are some common challenges faced by Surety Account professionals when managing client portfolios?

Surety Account professionals often encounter challenges such as balancing the diverse needs of clients while maintaining strict underwriting guidelines set by surety companies. They must stay up-to-date with changing regulations and market conditions, which can impact risk assessments and client recommendations. Additionally, managing deadlines for bond renewals and coordinating with underwriters, clients, and legal teams requires strong organizational and communication skills. Successfully navigating these challenges helps ensure client satisfaction and compliance with industry standards.

What is a Surety Account?

A Surety Account refers to an account or relationship managed by a surety professional, often within an insurance or bonding company, that involves providing surety bonds to clients. Surety bonds are financial guarantees that ensure one party will fulfill their obligations to another, commonly used in construction, government contracts, and court proceedings. Surety Account professionals are responsible for assessing risk, underwriting bonds, and managing client relationships to ensure contractual obligations are met. They also provide guidance on compliance and help clients navigate the bonding process. This role requires strong analytical, communication, and customer service skills.
More about Surety Account jobs
What are the most commonly searched types of Surety Account jobs? The most popular types of Surety Account jobs are:
What job categories do people searching Surety Account jobs look for? The top searched job categories for Surety Account jobs are:
Surety Account jobs near you
Bond/Surety Account Manager

Bond/Surety Account Manager

Insurance Office of America

Geneva, NY

$75K - $85K/yr

Full-time

Medical, Retirement

Posted 11 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

Description

Job Description:

Title: Account Manager - Bonds/Surety 

Work Mode: Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations, also open to fully remote | Location/Supporting: Longwood, FL, Birmingham, AL, Jupiter, FL, Las Vegas, NV, Atlanta, GA, Charleston, SC, Syracuse, NY or Binghamton, NY office | Experience: Bond/Surety Experience
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals. 

  • Client Invoicing: Create and distribute client invoicing for new business, renewals, or premium-bearing transactions, and collect outstanding balances. 

  • Claims Facilitation: Assist with the facilitation of client claims processes as needed. 

  • Surety Relationships: Develop and maintain positive relationships with underwriters. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Client Relationship Management: Manage assigned client relationships, including initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 4-5+ years of industry experience 

  • Required active licensing 

  • Strong decision-making and delegation skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Ability to perform large work volumes with high degrees of accuracy 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Employee stock plan participation 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $75,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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