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Supportworks Jobs (NOW HIRING)

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Supportworks information

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How much do supportworks jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for supportworks in the United States is $16.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.79 per hour, depending on experience, location, and employer.

What is Supportworks?

Supportworks is a company that provides foundation repair, basement waterproofing, crawl space encapsulation, and concrete leveling solutions. They serve as a network of independently owned and operated contractors across North America, offering specialized products and training. Supportworks supports both residential and commercial property owners in addressing structural issues and improving the safety and value of their buildings. Their services include inspections, custom repair plans, and professional installation by trained technicians.

How does a Supportworks team typically collaborate with other departments to resolve customer issues?

Supportworks teams work closely with departments such as engineering, product management, and sales to ensure customer issues are resolved efficiently. When a complex technical problem arises, support specialists will often escalate the issue to engineers or developers for in-depth troubleshooting. Regular cross-department meetings and ticketing systems help facilitate clear communication and knowledge sharing. This collaborative approach ensures customers receive timely and accurate solutions, while also giving support professionals insight into broader company operations.

What are the key skills and qualifications needed to thrive as a Supportworks support specialist, and why are they important?

To thrive as a Supportworks Support Specialist, you need a solid understanding of customer service principles, problem-solving abilities, and familiarity with technical support best practices, often supported by a relevant degree or experience. Experience with CRM software, ticketing systems, and technical documentation tools is typically required. Strong communication, patience, and adaptability are important soft skills for effectively handling diverse customer needs and challenges. These skills ensure timely issue resolution, high customer satisfaction, and smooth collaboration with both clients and internal teams.

What is the difference between Supportworks vs Help Desk Technician?

AspectSupportworksHelp Desk Technician
CertificationsITIL, CompTIA A+, HDI-Support Center AnalystCompTIA A+, HDI-Support Center Analyst
Work EnvironmentIT support teams, technical support centersHelp desks, customer support centers
Industry UsageIT service management, enterprise supportIT support, customer service roles

Supportworks is a comprehensive IT service management platform used by support teams, while Help Desk Technicians are individual support staff providing technical assistance. Supportworks involves managing tickets, workflows, and automation, whereas Help Desk Technicians focus on resolving user issues directly. Both roles often require similar certifications like CompTIA A+ and ITIL, but Supportworks is a tool used by technicians rather than a job title. Understanding these differences helps clarify career paths and job expectations in IT support.

What cities are hiring for Supportworks jobs?

Cities with the most Supportworks job openings:

What are the most commonly searched types of Supportworks jobs?

The most popular types of Supportworks jobs are:

Infographic showing various Supportworks job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $34,897 per year, or $16.8 per hour.

ECEAP SD-Wrap Assistant - Individualized Support

Support For Early Learning & Families

Vancouver, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

  • Support for Early Learning & Families (SELF)seeksan experienced, engaging, and dedicatedECEAP SD-WrapAssistant-Individualized Supportto join our educational community.This is a full-time, non-exempt position reporting directly to the Center Director.This position is based inVancouver, WA.

    Who is SELF?

    Support for Early Learning & Families (SELF) is a nonprofit organization founded in response to the question, "How can we work to improve opportunities for our community's children?" This question is at the heart of the work that we do.

    SELF Mission:

    Support for Early Learning and Families (SELF)convenesand mobilizes partners and stakeholders throughout Southwest Washington to promote community awareness and advocacy for early learning, kindergartenreadinessand school success for all children.

    We work in partnership with the Educational Service District (ESD) 112 to staff andfacilitatenumerouschildcare centers in the southwest Washington area. Our programs are designed to support children at ages ranging from birth, to preschool, to school age. We haveprogramtypes to support children of all backgrounds and needs. We pride ourselves on fostering a community that helps our mission by helping each other.

    Title:ECEAP SD-Wrap Assistant - Individualized Support

    Employment Status: Up to Full Time

    Schedule:Full-Year

    FTE: 1.0/261 days

    FLSA Status:Non-Exempt

    Reportsto:Center Director

    Supervises:N/A

    General Description of Position:

    The ECEAP SD-Wrap Assistant- Individualized Supportsupports the shared commitment and responsibility to provide a safe and engaging educational and care setting for children ages three to five years in the Early Childhood Education and Assistance Program (ECEAP). The ECEAP SD-Wrap classroom is afull-dayprogram focused upon providing a responsive, balanced, and supportive learning and care program to meet the needs of children with families who work or attend school. Under the direction of the ECEAP SD-Wrap Lead Teacher and the supervision of the Center Director, the ECEAP SD-Wrap Assistant- Individualized Supportassistsproviding direct services to create quality learning and care experiences for children, assisting in the implementation of methods that promote independence, curiosity, decision-making, cooperation, persistence, creativity, and problem solving in young children.The ECEAP SD-Wrap Assistant- Individualized Support will provide focused learning and careassistanceto an individual child with complex needs.TheECEAP SD-Wrap Assistant- Individualized Supportmustdemonstratepatience and gentleness in their care practices, model consistent and stable relationship skills, andassistin the completion of necessary documentation using program databases and tools, as assigned. The ECEAP SD-Wrap Assistant- Individualized Supportworks within the framework of age-appropriate curriculum and lesson plans, to promote the health, nutrition, and education of ECEAP children in their care who mayexhibitcomplex behaviors and who remain in care for extended hours each day. The ECEAP SD-Wrap Assistant- Individualized Supportassists in supporting parental involvement in educational planning, goal setting, and center activities.

    What could you bring to SELF:

    • Energetic, and mission-focused with a passion for early childhood development, learning and fun!

    • Professional and positivedisposition thatdemonstratesa strong work ethic,integrityand reliability.

    • Passionate about supporting the growth and development of children through child-lead programming

    • Collaborative, positive, and team oriented.

    • Proactive in actively contributing to the learning and work environment anddemonstratingthe ability to handle multiple priorities and emergent program needs.

    • Appreciation for and commitment to supporting children and families with diverse ethnic and economic backgrounds.

    • Interestin professional development and growth.

    What could SELF offer you:

    • A competitive compensation package with an hourly position range. This position is eligible for overtime.

    • Medical, Dental and Vision

    • A 401(k)-retirement savings plan with up to 2.5% employer match.

    • Paid Time Off and Floating Holiday

    • Paid holidays

    • Life Insurance - $10,000.

    • The general work schedule is Monday through Friday business hours, with some workhourflexibility as needed.

    • Availability is requested occasionally for paid in-service meetings or professional development events, or other work needs.

    • Discounted childcare for preschool and school-aged children.

    • Employee Assistance Program.

    • Quarterly passes to Columbia Sportswear and Adidas employee store.

    • A collaborative, mission-focused organizational culture with continuous professional development opportunities.

    • An opportunity to make a difference in our community!

    Qualifications and Skills:

    • High school diploma or GED.

    • Must meet one of the following:

      • The equivalent of 12 college quarter credits in early childhood education

      • Initial or higher Washington State Early Childhood Education Certificate

      • Acurrent Child Development Associate (CDA) credential awarded by the Council for Early Childhood Professional Recognition.

    • 18years of age or older.

    • Ability to work within a team and work effectively with other people.

    • Ability to follow directions and follow throughefficiently onassigned tasks.

    • Ability to work an opening or closing shift, depending on the need.

    • Ability to work in a fast-paced, busy environment with constantinterruptions, whilemaintaininga focus on children and meeting program requirements.

    • Follow the direction of the Center Director.

    • Must present a professional and positive demeanor in behavior and dress.

    • Demonstratean understanding and appreciation for diverse ethnic and economic backgrounds of families served.