ZipRecruiter

Log In

1

Supportworks Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsTechnology JobsSupportworks Jobs

Supportworks information

See salary details

$9

$16

$35

How much do supportworks jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for supportworks in the United States is $16.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.79 per hour, depending on experience, location, and employer.

What is Supportworks?

Supportworks is a company that provides foundation repair, basement waterproofing, crawl space encapsulation, and concrete leveling solutions. They serve as a network of independently owned and operated contractors across North America, offering specialized products and training. Supportworks supports both residential and commercial property owners in addressing structural issues and improving the safety and value of their buildings. Their services include inspections, custom repair plans, and professional installation by trained technicians.

How does a Supportworks team typically collaborate with other departments to resolve customer issues?

Supportworks teams work closely with departments such as engineering, product management, and sales to ensure customer issues are resolved efficiently. When a complex technical problem arises, support specialists will often escalate the issue to engineers or developers for in-depth troubleshooting. Regular cross-department meetings and ticketing systems help facilitate clear communication and knowledge sharing. This collaborative approach ensures customers receive timely and accurate solutions, while also giving support professionals insight into broader company operations.

What are the key skills and qualifications needed to thrive as a Supportworks support specialist, and why are they important?

To thrive as a Supportworks Support Specialist, you need a solid understanding of customer service principles, problem-solving abilities, and familiarity with technical support best practices, often supported by a relevant degree or experience. Experience with CRM software, ticketing systems, and technical documentation tools is typically required. Strong communication, patience, and adaptability are important soft skills for effectively handling diverse customer needs and challenges. These skills ensure timely issue resolution, high customer satisfaction, and smooth collaboration with both clients and internal teams.

What is the difference between Supportworks vs Help Desk Technician?

AspectSupportworksHelp Desk Technician
CertificationsITIL, CompTIA A+, HDI-Support Center AnalystCompTIA A+, HDI-Support Center Analyst
Work EnvironmentIT support teams, technical support centersHelp desks, customer support centers
Industry UsageIT service management, enterprise supportIT support, customer service roles

Supportworks is a comprehensive IT service management platform used by support teams, while Help Desk Technicians are individual support staff providing technical assistance. Supportworks involves managing tickets, workflows, and automation, whereas Help Desk Technicians focus on resolving user issues directly. Both roles often require similar certifications like CompTIA A+ and ITIL, but Supportworks is a tool used by technicians rather than a job title. Understanding these differences helps clarify career paths and job expectations in IT support.

More about Supportworks jobs

What cities are hiring for Supportworks jobs?

Cities with the most Supportworks job openings:

What are the most commonly searched types of Supportworks jobs?

The most popular types of Supportworks jobs are:

What job categories do people searching Supportworks jobs look for?

The top searched job categories for Supportworks jobs are:

Supportworks jobs near you
Infographic showing various Supportworks job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Physical job distribution, with an average salary of $34,897 per year, or $16.8 per hour.

Sr. Geotechnical Engineer | Omaha, NE

Supportworks

Omaha, NE • On-site

Full-time

Re-posted 22 days ago

Job description

Sr. Geotechnical Engineer 
 Includes a $10,000 Hiring Bonus!
 Remote, Hybrid or On-Site
Relocation Assistance available for candidates willing to move.
Are you ready to be part of a team that’s revolutionizing an entire industry? At Supportworks, we don’t just create high-quality, proprietary products, we build innovative solutions that redefine what’s possible.
We’re seeking a Senior Geotechnical Engineer with expertise in Geotechnical Engineering to join our mission-driven team. In this pivotal role, you’ll act as the bridge between our cutting-edge products and the contractors who rely on them. By understanding our customers’ evolving needs, you’ll help deliver tailored solutions that drive their success, as well as our own.
Hiring Bonus :
Candidates awarded this role will be eligible for a one-time $10,000 hiring bonus, in recognition of the expertise and leadership they bring to our engineering team. This bonus will be subject to the terms outlined in the offer letter and will be paid upon successfully completing the onboarding process.
Location :
While our headquarters are in Omaha, NE, we know great talent isn’t limited by geography. We’d love to have you on-site to collaborate in person but we’re also open to remote candidates within the continental U.S. (ideally in the Central Time Zone). You’ll just need to be available for occasional travel to Omaha or project sites for hands-on collaboration with product installations, field testing, and some meetings or conferences.
Part-time or Contract Candidate Consideration:
While this opportunity is primarily structured as a full-time direct hire position, we may also consider part-time or contract-based arrangements for highly qualified candidates with specialized expertise or consulting backgrounds.
Who We Are
Supportworks is more than a company, we’re a family of brands dedicated to transforming the contractor industry:
  • Foundation Supportworks: A leader in foundation and concrete repair products, empowering a network of contractors across North America.
  • SolutionView: A software innovator creating digital tools that redefine the contractor-homeowner experience.

When you join Supportworks, you become part of a team committed to making a real difference, both for our customers and the industries we serve.
Qualifications
As a Sr. Geotechnical Project Engineer, you will:
Be the Go-To Technical Expert
  • Work closely with Supportworks customers to analyze project needs, problem solve and design/recommend tailored solutions.
  • Consult with design engineers, architects, and contractors to ensure job requirements are met with precision.
  • Promote the use of Supportworks products, providing guidance and support to our customer network.

Educate & Train Stakeholders
  • Develop technical documents, specifications, case studies, training materials, and more.
  • Share your expertise through webinars and in-person presentations for design professionals and customers.
  • Assist with training our network of installing contractors on how to be successful on commercial projects, including bidding, equipment needs, understanding contracts, etc.
  • Travel to trade shows and industry events to represent and spread awareness about Supportworks products and engineering methodologies.

Drive Product Innovation & Compliance
  • Collaborate with third-party agencies to secure and maintain product evaluation reports.
  • Work with vendors and testing labs on product sampling, documentation and validation.
  • Manage renewals and ensure compliance with industry standards.

Education and Experience
We’re looking for someone who’s both innovative and has the necessary technical expertise.
  • BS in Engineering (Geotechnical or Civil preferred) and 10+ years of relevant experience.
  • Possession of a Professional Engineer (P.E.) license is required.
  • Proficiency in design software.
  • Familiarity with commercial and residential construction codes.
  • Extensive knowledge of soil mechanics, deep foundation design and residential/commercial construction.
  • Strong communication skills and ability to communicate complicated subject matter to internal stakeholders and customers in a meaningful way.
  • A collaborative mindset and a knack for managing projects effectively.
  • Ability and willingness to travel occasionally across the U.S. and Canada.

Why Supportworks?
At Supportworks, you won’t just be another engineer, you’ll be a part of a dynamic team that values creativity, innovation, and impact. We believe in fostering a collaborative, supportive work environment where your ideas can thrive, and your contributions will directly shape our industry.
Join us in redefining what’s possible in contracting — apply today and take advantage of our $10,000 hiring bonus!
Supportworks is proud to be an Equal Opportunity Employer (EOE).

Powered by JazzHR

IUaqHS3613