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Support Ninja Jobs (NOW HIRING)

SharkNinja

Ninja PM, Social Creative Ops

Needham, MA · On-site

Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of ... Support global product launches by coordinating social creative deliverables, timelines ...

SharkNinja

Director, Global Ninja Marketing

Needham, MA · On-site

Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of ... Experience supporting new product development and commercialization. * Experience working in global ...

Crawl Space Ninja

Operations Manager

La Fayette, GA · On-site

$70K - $80K/yr

Our foundation is built on honesty, integrity, quality craftsmanship, and unwavering support for both our team and our loyal customers. Joining Crawl Space Ninja means being a part of a team that ...

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Support Ninja information

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How much do support ninja jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for support ninja in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Support Ninja vs Customer Support Specialist?

AspectSupport NinjaCustomer Support Specialist
CredentialsTypically no formal certifications required; strong communication skillsOften requires customer service or communication certifications
Work EnvironmentRemote or office-based, fast-paced, tech-focusedPrimarily remote or office, customer-facing roles
Industry UsageCommon in tech, SaaS, e-commerce sectorsWidespread across various industries including retail and tech
Job FocusTechnical support, troubleshooting, client communicationHandling customer inquiries, issue resolution, support

Support Ninja and Customer Support Specialist roles share similarities in communication skills and customer service focus. However, Support Ninja often emphasizes technical troubleshooting and working in tech-driven environments, while Customer Support Specialists may have broader roles across industries. Both roles are essential for maintaining customer satisfaction but differ slightly in technical requirements and industry focus.

How does a Support Ninja typically collaborate with other departments to resolve customer issues?

Support Ninjas often work closely with teams such as product development, engineering, and sales to ensure customer concerns are addressed efficiently. When facing complex or technical issues, they escalate tickets or communicate directly with subject matter experts to find solutions. Regular cross-department meetings and shared platforms help streamline information flow and keep everyone aligned on customer needs. This collaborative environment allows Support Ninjas to advocate for customers while also contributing valuable feedback that can improve products and services.

What are Support Ninjas?

Support Ninjas are customer service professionals who provide technical support, troubleshooting, and solutions to clients or users, often for tech companies or online services. They are known for their adaptability, quick problem-solving skills, and ability to communicate complex information clearly. Support Ninjas may handle customer inquiries via chat, email, or phone, and often work remotely or as part of a distributed team. Their main goal is to ensure customer satisfaction by resolving issues efficiently and maintaining a positive experience.

What are the key skills and qualifications needed to thrive as a Support Ninja, and why are they important?

To thrive as a Support Ninja, you need strong problem-solving abilities, customer service experience, and proficiency in troubleshooting common software or hardware issues, often supported by a relevant associate’s or bachelor’s degree. Familiarity with help desk software like Zendesk, ticketing systems, and basic CRM tools is typically required. Outstanding communication, patience, and adaptability are crucial soft skills for delivering exceptional customer support and resolving issues efficiently. These skills ensure high customer satisfaction, quick resolution of problems, and a positive brand reputation.
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Support Ninja jobs near you
Infographic showing various Support Ninja job openings in the United States as of July 2026, with employment types broken down into 11% Locum Tenens, 84% As Needed, 2% Full Time, 1% Part Time, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Program Director (Gymnastics, Dance, Cheer & Ninja)

Program Director (Gymnastics, Dance, Cheer & Ninja)

Crossroads YMCA

Crown Point, IN

$21/hr

Full-time

Re-posted yesterday

Job description

Pay starts at $21.00 per hour and up based on experience

Lead high-energy programs, inspire kids, and build something meaningful—every single day.

About the Role

This is a high-energy, hands-on leadership role where you’ll oversee gymnastics, dance, cheer, and ninja programs while building a fun, safe, and welcoming environment for kids and families. As Program Director, you’ll lead staff, grow programs, and create an experience that keeps participants coming back. You’ll balance coaching, leadership, and operations—no two days are the same.

What You’ll Do

  • Lead and grow gymnastics, dance, cheer, and ninja programs

  • Hire, train, schedule, and coach staff and instructors

  • Ensure a safe, engaging, and high-quality experience for participants

  • Develop new programs and expand offerings based on community needs

  • Manage schedules, equipment, and program spaces

  • Monitor budgets, enrollment, and program performance

  • Build relationships with members, families, and community partners

  • Support marketing efforts and special events

  • Handle day-to-day problem solving, parent communication, and staff support

What We’re Looking For

  • Experience coaching or teaching gymnastics, dance, cheer, or ninja

  • A strong leader who can motivate, coach, and develop a team

  • Organized and able to manage multiple programs at once

  • Comfortable interacting with kids, parents, and staff daily

  • Positive, energetic, and adaptable in a fast-paced environment

  • Strong communication and problem-solving skills

  • Enjoys a flexible schedule that includes evenings, weekends, and special events—when our programs are at their best and most active

This Role Might Not Be a Fit If…

  • You prefer a quiet, predictable workday

  • You’re looking for a desk-only or administrative role

  • You’re not comfortable managing staff or giving feedback

  • You don’t enjoy working directly with kids and families

  • You’re not able to work evenings or weekends

  • You struggle in fast-paced, constantly changing environments

What the Job Is Really Like

  • You’ll be on your feet, moving between classes, staff, and families

  • You’ll juggle coaching, leadership, and operational responsibilities

  • Some days are structured—others require quick thinking and flexibility

  • You’ll be highly visible and a go-to person for both staff and parents

  • Success comes from energy, organization, and strong people skills

What You Bring

  • 2+ years of related experience (coaching, teaching, or program leadership)

  • 3–4 years of experience in gymnastics, dance, cheer, and/or ninja preferred

  • Knowledge of progressive skill development

  • Ability to lead staff and manage multiple priorities

  • Strong interpersonal and communication skills

  • Basic computer skills (Office 365)

 Why You’ll Love It Here

  • You get to make a daily impact on kids and families

  • Fun, active, and energetic work environment

  • Opportunity to lead, grow programs, and build a team

  • Mission-driven organization focused on youth development

Our Mission

To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.

QUALIFICATIONS:

  1. Current USA Gymnastics Safety Certification or obtain within first 30 days of hire
  2. 3-4 years of related instruction, coaching and lesson planning in gymnastics, dance and cheer
  3. Practical knowledge of progressive skill building as related directly to instructional gymnastics and working knowledge of USA gymnastics
  4. Excellent interpersonal, communication, and problem solving skills.
  5. Possess strong leadership qualities and work as a team member
  6. Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
  7. Flexible Schedule to work evenings and weekends during program offerings.
  8. Proficiency in Microsoft Office and ability to quickly learn other software programs

Apply