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Support Ninja Jobs in Texas (NOW HIRING)

TeamLogic IT

IT Support Technician

Dallas, TX · On-site

$45K - $60K/yr

RMM (Kaseya, Ninja, ConnectWise) and Autotask PSA Experience a plus * Valid Driver's License and ... We're Committed to a People First Culture Our philosophy is to support small- and medium-sized ...

Code Ninjas

Center Director

Richmond, TX · On-site

$15 - $20/hr

Ensure families feel informed, supported, and excited about their ninja's progress Qualifications * Proven experience in sales, business development, or center management * Strong relationship ...

Get Air

Team Lead

Brownsville, TX · On-site

$13/hr

... ninja obstacle courses, foam pits, trampoline dodgeball, and more. Our vision is to lift and ... Team Leads will support the Assistant Manager and General Manager in reaching operational goals and ...

Get Air Brownsville

Team Lead

Brownsville, TX · On-site

$13/hr

... ninja obstacle courses, foam pits, trampoline dodgeball, and more. Our vision is to lift and ... Team Leads will support the Assistant Manager and General Manager in reaching operational goals and ...

Get Air Trampoline Park

Team Lead

Brownsville, TX · On-site

$13/hr

... ninja obstacle courses, foam pits, trampoline dodgeball, and more. Our vision is to lift and ... Team Leads will support the Assistant Manager and General Manager in reaching operational goals and ...

TeamLogic IT

Level III Technician

Austin, TX · On-site

$85K - $100K/yr

Handle incoming support requests via phone, web portal, and email, ensuring timely, courteous, and ... Conduct preventative maintenance on workstations, printers, and peripherals using Ninja One for ...

Team Travers LLC

Be Seen First

Knowledge Manager

Austin, TX · On-site

$80K - $85K/yr

Are you a document ninja looking for an opportunity to train as an executive? Are you a stickler ... Define and prioritize knowledge management tasks in support of long-term objectives. Diagnose ...

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Support Ninja information

See Texas salary details

$10

$17

$24

How much do support ninja jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for support ninja in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What is a Support Ninja?

Support Ninjas are customer service professionals who provide technical support, troubleshooting, and solutions to clients or users, often for tech companies or online services. They are known for their adaptability, quick problem-solving skills, and ability to communicate complex information clearly. Support Ninjas may handle customer inquiries via chat, email, or phone, and often work remotely or as part of a distributed team. Their main goal is to ensure customer satisfaction by resolving issues efficiently and maintaining a positive experience.

How does a Support Ninja typically collaborate with other departments to resolve customer issues?

Support Ninjas often work closely with teams such as product development, engineering, and sales to ensure customer concerns are addressed efficiently. When facing complex or technical issues, they escalate tickets or communicate directly with subject matter experts to find solutions. Regular cross-department meetings and shared platforms help streamline information flow and keep everyone aligned on customer needs. This collaborative environment allows Support Ninjas to advocate for customers while also contributing valuable feedback that can improve products and services.

What are the key skills and qualifications needed to thrive as a Support Ninja, and why are they important?

To thrive as a Support Ninja, you need strong problem-solving abilities, customer service experience, and proficiency in troubleshooting common software or hardware issues, often supported by a relevant associate’s or bachelor’s degree. Familiarity with help desk software like Zendesk, ticketing systems, and basic CRM tools is typically required. Outstanding communication, patience, and adaptability are crucial soft skills for delivering exceptional customer support and resolving issues efficiently. These skills ensure high customer satisfaction, quick resolution of problems, and a positive brand reputation.

What is the difference between Support Ninja vs Customer Support Specialist?

AspectSupport NinjaCustomer Support Specialist
CredentialsTypically no formal certifications required; strong communication skillsOften requires customer service or communication certifications
Work EnvironmentRemote or office-based, fast-paced, tech-focusedPrimarily remote or office, customer-facing roles
Industry UsageCommon in tech, SaaS, e-commerce sectorsWidespread across various industries including retail and tech
Job FocusTechnical support, troubleshooting, client communicationHandling customer inquiries, issue resolution, support

Support Ninja and Customer Support Specialist roles share similarities in communication skills and customer service focus. However, Support Ninja often emphasizes technical troubleshooting and working in tech-driven environments, while Customer Support Specialists may have broader roles across industries. Both roles are essential for maintaining customer satisfaction but differ slightly in technical requirements and industry focus.

What are popular job titles related to Support Ninja jobs in Texas?

For Support Ninja jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Support Ninja jobs in Texas look for?

The top searched job categories for Support Ninja jobs in Texas are:

What cities in Texas are hiring for Support Ninja jobs?

Cities in Texas with the most Support Ninja job openings:

Support Ninja jobs near you
Infographic showing various Support Ninja job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

IT Support Technician

TeamLogic IT

Dallas, TX • On-site

$45K - $60K/yr

Full-time

Retirement, PTO

Re-posted 27 days ago

TeamLogic IT rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

9th of 225 rated it services

Job description

Replies within 24 hours
Please note this role will require some on-site field work in the DFW metro area
  • Do you want to be a part of building a growing team?
  • Do you enjoy leveraging technology to solve business issues?
  • Do you collaborate well with both humans and machines?
  • If so, TeamLogic IT wants to talk to you!
  • We are a Managed Service Provider building a team in the Dallas area to provide comprehensive IT services to small and medium-sized businesses. In this role, you will be an IT Technician responsible for managing our clients' IT environments.

We have:
  • Competitive wages, benefits, paid time off, and 401k.
  • Challenging work with an interesting variety of projects.
  • Ongoing training and development to keep your skills sharp and current.
  • Opportunities to advance in your career and become a company leader.
  • Flexible environment where you work 1 day per week in our office and home office if a client onsite is not needed.
  • Proven history of organizational success and a large network of technical support for you.

Company Overview
If you have a background and skill set in IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. That's a good thing, since technology is always advancing, creating a fast-paced, dynamic environment. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, serve as the initial point of contact for all IT support-related tickets, and ensure end-user satisfaction, among other technical duties.
IT Technicians are expected to demonstrate strong interpersonal skills as they interact daily with colleagues from various departments and executive levels, as well as customers.
IT Technician Responsibilities:
  • Provide first contact support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Establishing good relationships with all departments and colleagues.
  • Ensuring company safety and security standards are met.

IT Technician I Requirements:
  • College diploma or university degree in the field of Computer Science and/or 5 to 10 years equivalent work experience.
  • Exceptional written and oral communication skills.
  • Experience with desktop operating systems, including Windows 10, 11, and Mac OS.
  • Experience managing servers, including Hyper-V and VMware, is a plus.
  • Active Directory knowledge is a plus
  • RMM (Kaseya, Ninja, ConnectWise) and Autotask PSA Experience a plus
  • Valid Driver's License and ability to drive to customer locations when required.

Flexible work from home options available.
Compensation: $45,000.00 - $60,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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