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Support Ninja Jobs in California (NOW HIRING)

... support in launching their businesses! What is Pillar? Pillar is "Shopify" for Content Creators ... Ninja, MdMotivator, New England Patriots), helping them build truly remarkable businesses that let ...

Powered by our trusted Shark and Ninja brands, we're known for turning breakthrough innovation into products people love - and talk about. Supporting the brand teams headquartered in Needham ...

Client Support: Resolve helpdesk tickets, provide troubleshooting, and ensure excellent customer ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...

Powered by our trusted Shark and Ninja brands, we're known for turning breakthrough innovation into products people love - and talk about. Supporting the brand teams headquartered in Needham ...

Client Support: Resolve helpdesk tickets, provide troubleshooting, and ensure excellent customer ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...

Client Support: Resolve helpdesk tickets, provide troubleshooting, and ensure excellent customer ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...

Client Support: Resolve helpdesk tickets, provide troubleshooting, and ensure excellent customer ... Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja ...

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Support Ninja information

See California salary details

$11

$18

$25

How much do support ninja jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for support ninja in California is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.14 per hour, depending on experience, location, and employer.

What is the difference between Support Ninja vs Customer Support Specialist?

AspectSupport NinjaCustomer Support Specialist
CredentialsTypically no formal certifications required; strong communication skillsOften requires customer service or communication certifications
Work EnvironmentRemote or office-based, fast-paced, tech-focusedPrimarily remote or office, customer-facing roles
Industry UsageCommon in tech, SaaS, e-commerce sectorsWidespread across various industries including retail and tech
Job FocusTechnical support, troubleshooting, client communicationHandling customer inquiries, issue resolution, support

Support Ninja and Customer Support Specialist roles share similarities in communication skills and customer service focus. However, Support Ninja often emphasizes technical troubleshooting and working in tech-driven environments, while Customer Support Specialists may have broader roles across industries. Both roles are essential for maintaining customer satisfaction but differ slightly in technical requirements and industry focus.

How does a Support Ninja typically collaborate with other departments to resolve customer issues?

Support Ninjas often work closely with teams such as product development, engineering, and sales to ensure customer concerns are addressed efficiently. When facing complex or technical issues, they escalate tickets or communicate directly with subject matter experts to find solutions. Regular cross-department meetings and shared platforms help streamline information flow and keep everyone aligned on customer needs. This collaborative environment allows Support Ninjas to advocate for customers while also contributing valuable feedback that can improve products and services.

What is a Support Ninja?

Support Ninjas are customer service professionals who provide technical support, troubleshooting, and solutions to clients or users, often for tech companies or online services. They are known for their adaptability, quick problem-solving skills, and ability to communicate complex information clearly. Support Ninjas may handle customer inquiries via chat, email, or phone, and often work remotely or as part of a distributed team. Their main goal is to ensure customer satisfaction by resolving issues efficiently and maintaining a positive experience.

What are the key skills and qualifications needed to thrive as a Support Ninja, and why are they important?

To thrive as a Support Ninja, you need strong problem-solving abilities, customer service experience, and proficiency in troubleshooting common software or hardware issues, often supported by a relevant associate’s or bachelor’s degree. Familiarity with help desk software like Zendesk, ticketing systems, and basic CRM tools is typically required. Outstanding communication, patience, and adaptability are crucial soft skills for delivering exceptional customer support and resolving issues efficiently. These skills ensure high customer satisfaction, quick resolution of problems, and a positive brand reputation.
What are popular job titles related to Support Ninja jobs in California? For Support Ninja jobs in California, the most frequently searched job titles are:
What job categories do people searching Support Ninja jobs in California look for? The top searched job categories for Support Ninja jobs in California are:
Infographic showing various Support Ninja job openings in California as of July 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $38,164 per year, or $18.3 per hour.

$19/hr

Part-time

Medical, Retirement, PTO

Re-posted 12 days ago


Job description

About American Kids Sports Center
Founded in 1984 as American Academy of Gymnastics, American Kids Sports Center (AKSC) has grown into one of California's most unique and successful kids sports center. AKSC has established an organization that sees its purpose as helping children to learn strong VALUES with which they will set worthy GOALS and for which we must train them in the SKILLS needed to achieve those goals. Sport training is the tool we use to achieve that purpose.
About the Role
At AKSC NinjaZone department, we empower kids to build confidence, develop real-world safety skills, and challenge themselves in a student-centered environment. Our team is dedicated to providing high-quality training so every instructor feels supported, equipped, and ready for success. We're proud to offer a diverse, inclusive, and uplifting workplace where everyone can grow and contribute.
Why Choose Ninja Zone?
If you love working with kids and want to be part of an energetic, meaningful, and FUN environment, Ninja Zone is the place for you! NinjaZone stems from four dynamic movement worlds-Gymnastics, Parkour, Martial Arts Tricking, and Warrior-combining them into one powerful program that keeps young minds active, engaged, and inspired. Our curriculum encourages creativity, physical skill development, discipline, and confidence.
Every day brings new opportunities to make a positive impact, celebrate progress, and help students reach their full potential. As a Ninja Zone Instructor, you'll guide students through our curriculum, ensure safety, and create a positive, motivating environment where athletes can grow. You'll also communicate regularly with students, families, and staff while embracing feedback and ongoing personal development.
What You'll Do
  • Ensure a safe, positive, and supportive environment for every student.
  • Teach Ninja Zone skills while encouraging confidence, focus, and progress.
  • During your shifts, you will report to and collaborate closely with the NinjaZone Director, supporting the department and the gym as needed.
  • Bring teamwork, dependability, and a can-do attitude every day.
  • Complete all required training and remain committed to ongoing learning.
  • Follow our curriculum while adapting to each student's individual needs and comfort levels.
  • Smile, have fun, and help make Ninja Zone the highlight of every student's week!

Qualifications
  • Able to safely lift at least 50 pounds to spot students and move equipment.
  • Strong communication skills with students, parents, staff, and the Ninja Zone Director/Manager.
  • Great attitude, willingness to be coached, and desire for continuous personal growth.
  • Ability to stay focused, organized, and energetic in a fast-paced environment.
  • Punctuality is essential-arrive early and prepared for your classes.
  • Dependable and committed to reporting for scheduled shifts.
  • Provide excellent customer service to all patrons and families.
  • Model and encourage strong values such as hard work, determination, goal-setting, and teamwork.
  • Collaborate with staff to solve problems, share ideas, and enhance the Ninja Zone department and AKSC as a whole.
  • Organized and reliable in tracking skill progress and communicating updates to parents.
  • Teach Ninja skills in a way that supports student growth, success, and goal achievement.
  • Complete all mandatory training and stay committed to continual development for the benefit of the program
  • Ability to commit to at least 1 year of employment, including afternoons and weekends.

Benefits
  • Fun and safe team atmosphere
  • Competitive pay
  • 401(k)
  • Paid Time Off
  • Sick Leave
  • Health Coverage
  • Aflac
  • On-site Affordable Childcare
  • State of the art equipment

The pay range for this role is:
16.50 - 19 USD per hour (American Kids Sports Center: NW)