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Support Ninja Jobs (NOW HIRING)

Ninja Team Head Coach Pay Grade: 6 FLSA Status: Part Time-Non-Exempt Pay Range : $13.88-$17.35-$20 ... Supports the work of the Y, a leading nonprofit committed to strengthening community through youth ...

Ninja Team head Coach

Keene, NH · On-site

$17.35 - $20.81/hr

Ninja Team Head Coach Pay Grade: 6 FLSA Status: Part Time-Non-Exempt Pay Range : $13.88-$17.35-$20 ... Supports the work of the Y, a leading nonprofit committed to strengthening community through youth ...

We are seeking an energetic and motivated Ninja Warrior Instructor to lead exhilarating obstacle ... Were committed to supporting your growth as an instructor while providing a lively environment ...

Senior Ninja Coach

Columbia, MD · On-site

$22 - $28/hr

The Senior Coach for ninja programming is responsible for delivering high-energy, engaging, and ... Support gym management with the rollout of new lesson plans, equipment changeovers, and any ...

Senior Ninja Coach

Columbia, MD · On-site

$22 - $28/hr

Support gym management with the rollout of new lesson plans, equipment changeovers, and any ... Instruct weekly gymnastics and/or ninja classes for preschool, beginner, and intermediate-level ...

Regional Sales Manager

Columbia, SC · On-site

$140K - $200K/yr

Company Overview At Crawl Space Ninja, we are the leading Waterproofing and Foundation Repair ... Support implementation of company initiatives and best practices What Makes an Ideal Candidate

Regional Sales Manager

Greenville, SC · On-site

$140K - $200K/yr

Company Overview At Crawl Space Ninja, we are the leading Waterproofing and Foundation Repair ... Support implementation of company initiatives and best practices What Makes an Ideal Candidate

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Support Ninja information

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How much do support ninja jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for support ninja in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Support Ninja vs Customer Support Specialist?

AspectSupport NinjaCustomer Support Specialist
CredentialsTypically no formal certifications required; strong communication skillsOften requires customer service or communication certifications
Work EnvironmentRemote or office-based, fast-paced, tech-focusedPrimarily remote or office, customer-facing roles
Industry UsageCommon in tech, SaaS, e-commerce sectorsWidespread across various industries including retail and tech
Job FocusTechnical support, troubleshooting, client communicationHandling customer inquiries, issue resolution, support

Support Ninja and Customer Support Specialist roles share similarities in communication skills and customer service focus. However, Support Ninja often emphasizes technical troubleshooting and working in tech-driven environments, while Customer Support Specialists may have broader roles across industries. Both roles are essential for maintaining customer satisfaction but differ slightly in technical requirements and industry focus.

How does a Support Ninja typically collaborate with other departments to resolve customer issues?

Support Ninjas often work closely with teams such as product development, engineering, and sales to ensure customer concerns are addressed efficiently. When facing complex or technical issues, they escalate tickets or communicate directly with subject matter experts to find solutions. Regular cross-department meetings and shared platforms help streamline information flow and keep everyone aligned on customer needs. This collaborative environment allows Support Ninjas to advocate for customers while also contributing valuable feedback that can improve products and services.

What are Support Ninjas?

Support Ninjas are customer service professionals who provide technical support, troubleshooting, and solutions to clients or users, often for tech companies or online services. They are known for their adaptability, quick problem-solving skills, and ability to communicate complex information clearly. Support Ninjas may handle customer inquiries via chat, email, or phone, and often work remotely or as part of a distributed team. Their main goal is to ensure customer satisfaction by resolving issues efficiently and maintaining a positive experience.

What are the key skills and qualifications needed to thrive as a Support Ninja, and why are they important?

To thrive as a Support Ninja, you need strong problem-solving abilities, customer service experience, and proficiency in troubleshooting common software or hardware issues, often supported by a relevant associate’s or bachelor’s degree. Familiarity with help desk software like Zendesk, ticketing systems, and basic CRM tools is typically required. Outstanding communication, patience, and adaptability are crucial soft skills for delivering exceptional customer support and resolving issues efficiently. These skills ensure high customer satisfaction, quick resolution of problems, and a positive brand reputation.
More about Support Ninja jobs
What cities are hiring for Support Ninja jobs? Cities with the most Support Ninja job openings:
What states have the most Support Ninja jobs? States with the most job openings for Support Ninja jobs include:
Infographic showing various Support Ninja job openings in the United States as of July 2026, with employment types broken down into 11% Locum Tenens, 84% As Needed, 2% Full Time, 1% Part Time, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

$13.88 - $20.81/hr

Other

Posted 15 days ago


Job description

Description

Job Title: Ninja Team Head Coach                                             Pay Grade: 6 

FLSA Status: Part Time-Non-Exempt                                        Pay Range : $13.88-$17.35-$20.81 

Reports to: Director of Youth Enrichment and Programs    Revision Date: 3.10.2026 

POSITION SUMMARY:  

Supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Builds members and the community's understanding of the YMCA's impact.  

This position provides professional and high-quality coaching to all levels of the ninja team in a safe, educational, and fun environment, while also providing effective communication between team parents and other coaches. Instructs practices in a safe, enjoyable, culturally aware, and positive environment that promotes member wellness and engagement following YMCA policies and procedures. 

OUR CULTURE: 

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become.?We are genuine: we value you and embrace your individuality.?We are hopeful: we believe in you and your potential to become a catalyst in the world.?We are nurturing: We support you in your journey to develop your full potential.?We are determined: more than anything else, we are on a relentless quest to make our community stronger, beginning with you. 

ESSENTIAL FUNCTIONS: 

  1. Builds personal and meaningful relationships with YMCA members, participants, volunteers, and guests. While exemplifying the Y's commitment to the four-character values of caring, honesty, respect & responsibility and responds to all member and community inquiries promptly. 
  2. Leads energizing, fun, culturally aware, safe, ninja practices, as directed by the supervisor, to carry out the YMCA mission and goals.  
  3. Provide direct instruction and supervision to ninja participants following the YMCA Best practices, policies, and procedures.  
  4. Helps with setting up and adjusting lesson plans and structure of practices. 
  5. Attends Ninja Competitions and other functions to build performance, confidence, and social network of the team.  
  6. Convey program information, surveys, and annual campaigns to participants.  
  7. Follow all YMCA emergency and safety procedures.  
  8. Upholds all YMCA policies, procedures, standards, and code of conduct.  
  9. Project a positive, enthusiastic, and professional image on the job.   
  10. Fulfills any other functions designated by the YMCA Administration. 

Requirements

QUALIFICATIONS: 

  1. Must at least age of 18 
  2. Must be able to implement oral and written instructions. 
  3. Must have knowledge of proper use of ninja/gymnastics equipment. 
  4. Must have 1-2 years of experience working with children ages 1-12 in a coaching setting 
  5. Must have 1-2 years' experience with ninja obstacle courses or similar. 
  6. Ninja Coaching Certificate is preferred. 

About Us
The Keene Family YMCA is a 501(c)3 charitable organization, committed to strengthening our community through programs and services focused on Youth Development, Healthy Living, and Social Responsibility. We are only impactful in our work when we have dedicated, knowledgeable, passionate staff who believe in our cause. 


Perhaps YOU are the cause-driven leader we are looking for that can build personal and meaningful relationships with YMCA members, participants, volunteers, and guests, while exemplifying the Y's commitment to Diversity, Equity, and Inclusion and the four-character values of Caring, Honesty, Respect & Responsibility.


All positions require passing a background check.


The Keene Family YMCA is an Equal Opportunity Employer (EOE), and prohibits discrimination on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, marital or family status.