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Support Manager Jobs in Jackson, MS (NOW HIRING)

C Spire

Manager, Indirect Tax

Ridgeland, MS

$92K - $121K/yr

Support indirect tax audits by managing data requests, preparing documentation, responding to inquiries, and coordinating with external advisors when necessary. Lead remediation efforts resulting ...

Cspire_telapex

Manager, Indirect Tax

Ridgeland, MS

$92K - $121K/yr

Support indirect tax audits by managing data requests, preparing documentation, responding to inquiries, and coordinating with external advisors when necessary. Lead remediation efforts resulting ...

Chico's FAS, Inc.

Support Associate - Chico's

Pearl, MS · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Chico's FAS, Inc.

Support Associate - Chico's

Flowood, MS · On-site

$14.25 - $18.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Chico's FAS, Inc.

Support Associate - Soma

Ridgeland, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Chico's FAS, Inc.

Support Associate - Soma

Flowood, MS · On-site

$14.25 - $18.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Chico's FAS

Support Associate - Chico's

Flowood, MS · On-site

$14.25 - $18.25/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

Chico's FAS

Support Associate - Soma

Ridgeland, MS · On-site

$14.75 - $19/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

Chico's FAS

Support Associate - Soma

Flowood, MS · On-site

$14.25 - $18.25/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

Chico's FAS

Support Associate - Chico's

Pearl, MS

$14.25 - $18.25/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

Chico's FAS, Inc.

Support Associate - Chico's

Ridgeland, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Village Package Store

Support Staff - Full Time

Jackson, MS · On-site

$14.50 - $18.75/hr

Title: Support Staff Type: Full-Time Location: Village Package Liquor Store 1805 Lelia Drive ... Effectively manage product inventory and storage. * Stock and organize product shelves throughout ...

Chico's FAS

Support Associate - Chico's

Ridgeland, MS · On-site

$14.75 - $19/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

Village Package Store

Support Staff - Full Time

Jackson, MS

$14.50 - $18.75/hr

Title: Support Staff Type: Full-Time Location: Village Package Liquor Store 1805 Lelia Drive ... Effectively manage product inventory and storage. * Stock and organize product shelves throughout ...

Village Package Store

Support Staff - Full Time

Jackson, MS · On-site

$14.50 - $18.75/hr

Title: Support Staff Type: Full-Time Location: Village Package Liquor Store 1805 Lelia Drive ... Effectively manage product inventory and storage. * Stock and organize product shelves throughout ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Jackson, MS

Support Manager information

See Jackson, MS salary details

$19.6K

$59.2K

$105.4K

How much do support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support manager in Jackson, MS is $59,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $79,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are the most commonly searched types of Support jobs in Jackson, MS?

The most popular types of Support jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Support Manager jobs?

Cities near Jackson, MS with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,169 per year, or $28.4 per hour.

Regional Director Plant Operations

Diversicare

Jackson, MS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Diversicare Healthcare Services rating

5.9

Company rating: 5.9 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

134th of 242 rated social care providers

Job description

Lead with Excellence as the Regional Director of Plant Operations with Diversicare!

At Diversicare, we're in search of a Regional Director of Plant Operations to join our exceptional team. If you're passionate about making a difference in the lives of our patients and residents, we invite you to explore this exciting opportunity.

 

Why Choose Diversicare:

  • Leadership Opportunity: Our Regional Director of Plant Operations plays a pivotal role in shaping the quality of care and life of our residents. Your leadership and expertise will not only drive plant operations in each of our centers but will also contribute significantly to the overall mission of Diversicare.
  • Upholding Our Values: Diversicare values trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. As the Regional Director of Plant Operations, you will embody these values and help shape our workplace culture.
  • Comprehensive Benefits: Enjoy a competitive benefits package, including medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, long and short-term disability.

As a Regional Maintenance Support Manager, you will provide hands-on support, guidance, and consultation for all aspects of physical plant operations across assigned centers throughout Mississippi (12 centers located in MS) with occasional support to Alabama locations. Responsibilities include, but are not limited to:

  • Provide ongoing training, coaching, and support to center maintenance departments to ensure compliance with company standards and best practices.
  • Train staff on the use and management of the computerized maintenance management system (CMMS).
  • Review contractor proposals and provide consultation regarding project scope, pricing, and recommended solutions.
  • Manage contractors during projects, inspect completed work, and address any deficiencies or discrepancies.
  • Conduct comprehensive facility audits, including:
    • Life Safety compliance
    • Equipment condition assessments
    • Building appearance evaluations
    • Deferred maintenance reviews
    • Safety inspections
    • Capital improvement needs assessments
    • Maintenance department evaluations
  • Interpret building plans, specifications, property condition assessments, and other technical documentation related to facility operations and equipment.
  • Perform maintenance repairs and serve in the capacity of Maintenance Supervisor at assigned centers when needed.
  • Respond promptly to facility emergencies, urgent maintenance issues, and operational concerns.
  • Maintain timely communication and responsiveness to phone calls, emails, and other electronic communications.
  • Participate in regional meetings, training sessions, and operational initiatives as requested.
  • Interpret and implement company policies, procedures, and regulatory requirements.
  • Complete assigned projects, audits, and reporting accurately and within established timelines.
  • Assist centers in maintaining safe, functional, and attractive environments for residents, visitors, and staff.

  • Flexibility to travel extensively within assigned regions as needed.
  • Experienced troubleshooting and repair of HVAC equipment preferred.
  • EPA certification preferred.
  • Electrical experience preferred.
  • Troubleshooting and repair of equipment is required.
  • Prior healthcare maintenance experience preferred.
  • Possess critical thinking skills to solve complex problems.
  • Excellent communication skills.
  • Computer skills necessary.

Diversicare is committed to being an equal opportunity employer.  Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)

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