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Support Manager Jobs in Jackson, MS (NOW HIRING)

Sales Support

Canton, MS · On-site

$17.75/hr

Because of the support nature of the role, it is essential to understand the responsibilities of ... Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may ...

Sales Support

Canton, MS · On-site

$17.75/hr

Because of the support nature of the role, it is essential to understand the responsibilities of ... Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may ...

Sales Support

Canton, MS · On-site

$14.75 - $19.25/hr

Because of the support nature of the role, it is essential to understand the responsibilities of ... Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may ...

Sales Support

Canton, MS · On-site

$17.75/hr

Because of the support nature of the role, it is essential to understand the responsibilities of ... Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may ...

Lead Support Analyst

Jackson, MS · On-site

$55 - $60/hr

Manage change control activities, including database updates, configuration changes, and off-hours deployments. * Ensure compliance with ITIL best practices for Incident, Problem, and Change ...

New

Manage inventory of IT hardware, accessories, and related assets. * Conduct regular stock checks ... Support collaboration spaces, meeting rooms, and end-user technology needs. Your Background

Support Associate - Chico's

Flowood, MS · On-site

$14.25 - $18.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Support Associate - Soma

Flowood, MS · On-site

$14.25 - $18.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Support Associate - Chico's

Pearl, MS · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Support Associate - Chico's

Ridgeland, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Support Associate - Soma

Ridgeland, MS · On-site

$14.25 - $18.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Garage Support - Bill

Jackson, MS · On-site

$20 - $25/hr

Manage parts inventory and handle parts pick-up/delivery * Perform light maintenance and maintain ... Reasonable accommodations may be made to support individuals with disabilities in performing ...

Support Staff - Full Time

Jackson, MS · On-site

$14.50 - $18.75/hr

Title: Support Staff Type: Full-Time Location: Village Package Liquor Store 1805 Lelia Drive ... Effectively manage product inventory and storage. * Stock and organize product shelves throughout ...

Support Staff - Full Time

Jackson, MS · On-site

$14.50 - $18.75/hr

Title: Support Staff Type: Full-Time Location: Village Package Liquor Store 1805 Lelia Drive ... Effectively manage product inventory and storage. * Stock and organize product shelves throughout ...

Support Staff - Full Time

Jackson, MS · On-site

$14.50 - $18.75/hr

Title: Support Staff Type: Full-Time Location: Village Package Liquor Store 1805 Lelia Drive ... Effectively manage product inventory and storage. * Stock and organize product shelves throughout ...

The Application Support Engineer maintains and oversees enterprise-level software applications to ... Familiarity with certificate management and security protocols. Education and Experience:

Showing results 21-40

Support Manager information

See Jackson, MS salary details

$19.6K

$59.2K

$105.4K

How much do support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for support manager in Jackson, MS is $59,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $79,300.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Jackson, MS?

The most popular types of Support jobs in Jackson, MS are:

What job categories do people searching Support Manager jobs in Jackson, MS look for?

The top searched job categories for Support Manager jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Support Manager jobs?

Cities near Jackson, MS with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $59,169 per year, or $28.4 per hour.

Sales Support

Canton, MS • On-site

$17.75/hr

Full-time

PTO

Re-posted 7 days ago


Job description

Description:

Summary/Objective 

This role supports sales and merchandising teams in both large and small store formats, as well as administratively. Because of the support nature of the role, it is essential to understand the responsibilities of the roles you cover, maintain flexibility, and work as a team to meet company goals. Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may be required based on scheduling needs. 


Primary Responsibilities 

  • Must always comply with company Health and Safety rules
  • Must have the ability to work well with other employees and follow directions from management
  • Always conduct themselves in a professional and courteous manner to ALL customers as well as employees
  • Complete all duties reasonably assigned by Supervisor
  • Cover Sales Representatives’ PTO
  • Work the Hand Held
  • Make and maintain price tags in accounts
  • Work the product in back rooms and cold vaults in accounts
  • Rotate CBG products and maintain adequate freshness in all accounts
  • Make accurate orders
  • Communicate with store owners, managers, and employees
  • Cover Merchandisers’ PTO
  • Rotate and refresh stock and advertising according to set directions
  • Assist in unloading and delivery of products
  • Provide exceptional customer service in conjunction with the Sales team to service designated customer
  • Communicate with store managers and store employees
  • Cover Call In’s 
  • Must be adaptable to last-minute schedule changes
  • Able to work in a timely manner
  • Available to work weekends last-minute
  • Reset Stores
  • Must be able to understand and implement Planogram layouts in all retail accounts
  • Must be able to move, clean, or install shelving, racks, coolers, and any display fixtures as needed
  • Must be able to remove old/discontinued items while maintaining a clean and orderly work area
  • When the job is complete, leave the account in a cleaner state than on first arrival 


** This role may or may not (dependent upon geography) be inclusive of selling and merchandising both non-alcohol Coca-Cola associated brands (NA) and Molson Coors alcohol related brands (Alc).


Requirements:

Education and Experience

  • Familiarity with a sales organization preferred
  • Proficiency with Microsoft Office programs (Excel, Outlook, PowerPoint, Word) and general computer skills


Additional Qualifications and Competencies

  • Access to a reliable vehicle required
  • Team player attitude
  • Flexibility
  • Attention to detail
  • Relationship building skills (wiring) to include networking with other people within the organization and associated customers
  • Strong verbal and written communication skills
  • Multitasking and time management
  • Collaboration for value
  • Meet the following insurance and alcohol board criteria (required): 
  • Aged 21 years or older 
  • Verifiable CDL driving experience
  • No felonies within the past five years
  • No alcohol or controlled substance related offenses within the past two years 
  • No theft within the past two years
  • No more than one reckless driving charge within the past three years


Work Environment

This position requires exposure to all seasonal weather conditions, traffic noise, automotive fumes, and cramped quarters. 


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 


While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 


Travel

As Clark Beverage Group Inc, represents multiple geographic locations within its territory, some travel may be required for meetings and/or training.


Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.