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Support Manager Jobs in Meridian, MS (NOW HIRING)

Meridian Waste

Ops Support

Meridian, MS · On-site

Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner. * Good follow through ability; adheres to work schedule and follows through on ...

Meridian Waste

Ops Support

Meridian, MS

Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner. * Good follow through ability; adheres to work schedule and follows through on ...

Winston Retail

Retail Support Merchandiser

Newton, MS · On-site

$14 - $15/hr

Manage schedules and assigned store visits to ensure deliverables are completed on time. * Maintain a high level of quality, professionalism, and accountability across all assignments. * Support ...

Winston Retail

Retail Support Merchandiser

Meridian, MS · On-site

$16 - $18/hr

Manage schedules and assigned store visits to ensure deliverables are completed on time. * Maintain a high level of quality, professionalism, and accountability across all assignments. * Support ...

Wendy's

Restaurant Manager

Meridian, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Meridian, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Meridian, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Meridian, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Meridian, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Meridian, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

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Support Manager information

See Meridian, MS salary details

$22K

$66.4K

$118.3K

How much do support manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for support manager in Meridian, MS is $66,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Meridian, MS?

The most popular types of Support jobs in Meridian, MS are:

What cities near Meridian, MS are hiring for Support Manager jobs?

Cities near Meridian, MS with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Meridian, MS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,384 per year, or $31.9 per hour.

Ops Support

Meridian Waste

Meridian, MS • On-site

Other

Re-posted 11 days ago

Meridian Waste rating

6.0

Company rating: 6.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

78th of 91 rated recycling and waste

Job description

Summary: The Residential Driver is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, the Residential Driver is responsible for ensuring his or her vehicle is in compliance with the Company's safety standards prior to operating the vehicle, ensures that all Company, state and federal regulations are adhered to at all times while operating the vehicle, and completes vehicle condition reports on a daily basis to ensure that any vehicle defects are repaired in a timely manner.
Essential Duties and Responsibilities
  • Perform complete pre-and post-operation inspection of the vehicle in accordance with Company policy to ensure tire pressure, fluid levels, safety equipment, gauges, and controls are in proper working order. Report any safety issues on standard reports.
  • Safely operate truck along designated route and to the disposal site; read route sheet, follow map and service each customer as identified on the route sheet or as assigned by the dispatcher and/or supervisor.
  • Operate manual and/or automatic controls in accordance with Company safety policies and procedures to lift and load refuse, operate compactor and dispose of collected material at the designated facility.
  • Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely and professional manner.
  • Identify unsatisfactory waste containers and tag containers in accordance with applicable departmental procedures.
  • Continuously monitor waste for evidence of unacceptable waste.
    Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies.
  • Continuously monitor the condition of the vehicle to ensure it is operationally ready at all times to minimize down time; clean waste from the packer blade and truck body (where appropriate) on each disposal trip.
  • Complete required route/productivity sheets, Vehicle Condition Reports and other reports, as required.
  • Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.
  • Good customer services skills to meet and exceed customer expectations; acts in a professional, courteous and cooperative manner toward customers and co-workers; works with a sense of honesty and trustworthiness.
  • Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner.
  • Good follow through ability; adheres to work schedule and follows through on challenges as they arise.
  • Ability to adhere to Company policies and rules set forth; promotes the Company's safety standards; does not take inappropriate risks.
  • Maintains a feeling of pride in work; strives to achieve all goals.
  • Follow and comply with all safety policies.
  • Additional duties as assigned.

QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/ and or Experience:
  • Class B or higher Commercial Driver's license with air brakes endorsement.
  • Two years of prior experience driving heavy commercial trucks.
  • Excellent reading and writing skills

Specialized Knowledge Required - Including any required certificates, licenses, and registrations
  • Excellent Customer Service skills.
  • Must be able to multi-task and have an attention to detail.
  • Must have the ability to work effectively in a fast-paced environment.
  • Great attention to detail.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Light lifting (50-100 pounds), Shop Environment

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Warehouse/ Shop Environment

In addition to the above, the performance of other related duties may be required.
I have read and understand the contents of the above job description.
Must be willing to travel.

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