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Support Manager Jobs in Tchula, MS (NOW HIRING)

CC Clark, Inc

Sales Support

Greenwood, MS · On-site

$17.75/hr

Because of the support nature of the role, it is essential to understand the responsibilities of ... Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may ...

C C CLARK INC

Sales Support

Greenwood, MS · On-site

$17.75/hr

Because of the support nature of the role, it is essential to understand the responsibilities of ... Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may ...

CLARK BEVERAGE GROUP INC

Sales Support

Greenwood, MS

$17.75/hr

Because of the support nature of the role, it is essential to understand the responsibilities of ... Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may ...

Wendy's

Restaurant Manager

Yazoo City, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Yazoo City, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Greenwood, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Indianola, MS · On-site

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Greenwood, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendy's

Restaurant Manager

Indianola, MS · On-site

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Wendelta

Restaurant Manager

Yazoo City, MS

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Wendy's

Restaurant Manager

Yazoo City, MS · On-site

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Wendelta

Restaurant Manager

Yazoo City, MS · On-site

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Wendy's

Restaurant Manager

Greenwood, MS · On-site

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Wendy's

Restaurant Manager

Yazoo City, MS · On-site

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Upchurch

Material Manager

Greenwood, MS · On-site

The Material Manager serves as the primary link between project management, procurement ... Fabrication Shop Support * Coordinate material flow to fabrication facilities. * Ensure fabrication ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Tchula, MS

Support Manager information

See Tchula, MS salary details

$20.3K

$61.1K

$108.9K

How much do support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for support manager in Tchula, MS is $61,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $81,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Tchula, MS are hiring for Support Manager jobs?

Cities near Tchula, MS with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Tchula, MS as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $61,111 per year, or $29.4 per hour.

Sales Support

CC Clark, Inc

Greenwood, MS • On-site

$17.75/hr

Full-time

PTO

Re-posted 10 days ago

Job description

Job Type
Full-time
Description
Summary/Objective
This role supports sales and merchandising teams in both large and small store formats, as well as administratively. Because of the support nature of the role, it is essential to understand the responsibilities of the roles you cover, maintain flexibility, and work as a team to meet company goals. Clear, timely communication with your manager and/or ASM is essential. Weekend and holiday work may be required based on scheduling needs.
Primary Responsibilities
  • Must always comply with company Health and Safety rules
  • Must have the ability to work well with other employees and follow directions from management
  • Always conduct themselves in a professional and courteous manner to ALL customers as well as employees
  • Complete all duties reasonably assigned by Supervisor
  • Cover Sales Representatives' PTO
  • Work the Hand Held
  • Make and maintain price tags in accounts
  • Work the product in back rooms and cold vaults in accounts
  • Rotate CBG products and maintain adequate freshness in all accounts
  • Make accurate orders
  • Communicate with store owners, managers, and employees
  • Cover Merchandisers' PTO
  • Rotate and refresh stock and advertising according to set directions
  • Assist in unloading and delivery of products
  • Provide exceptional customer service in conjunction with the Sales team to service designated customer
  • Communicate with store managers and store employees
  • Cover Call In's
  • Must be adaptable to last-minute schedule changes
  • Able to work in a timely manner
  • Available to work weekends last-minute
  • Reset Stores
  • Must be able to understand and implement Planogram layouts in all retail accounts
  • Must be able to move, clean, or install shelving, racks, coolers, and any display fixtures as needed
  • Must be able to remove old/discontinued items while maintaining a clean and orderly work area
  • When the job is complete, leave the account in a cleaner state than on first arrival

** This role may or may not (dependent upon geography) be inclusive of selling and merchandising both non-alcohol Coca-Cola associated brands (NA) and Molson Coors alcohol related brands (Alc).
Requirements
Education and Experience
  • Familiarity with a sales organization preferred
  • Proficiency with Microsoft Office programs (Excel, Outlook, PowerPoint, Word) and general computer skills

Additional Qualifications and Competencies
  • Access to a reliable vehicle required
  • Team player attitude
  • Flexibility
  • Attention to detail
  • Relationship building skills (wiring) to include networking with other people within the organization and associated customers
  • Strong verbal and written communication skills
  • Multitasking and time management
  • Collaboration for value
  • Meet the following alcohol board criteria (except in Jackson facility):
  • No felonies within the previous two years, and no more than one misdemeanor or offense related to alcohol within previous two years.

Work Environment
This position requires exposure to all seasonal weather conditions, traffic noise, automotive fumes, and cramped quarters.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Travel
As Clark Beverage Group Inc, represents multiple geographic locations within its territory, some travel may be required for meetings and/or training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description
17.75 an hour

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