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Support Manager Jobs in Nebraska (NOW HIRING)

Anytime Fitness

Personal Training Coach

Bennington, NE · On-site

$32K - $50K/yr

Support manager in membership sales and handle member concerns * Support manager and cleaning staff in maintaining club cleanliness and overall operations of the gym * Maintain all personal training ...

Anytime Fitness

Personal Training Coach

Nebraska City, NE · On-site

$32K - $50K/yr

Support manager in membership sales and handle member concerns * Support manager and cleaning staff in maintaining club cleanliness and overall operations of the gym * Maintain all personal training ...

Anytime Fitness

Personal Training Coach

Omaha, NE · On-site

$32K - $50K/yr

Support manager in membership sales and handle member concerns * Support manager and cleaning staff in maintaining club cleanliness and overall operations of the gym * Maintain all personal training ...

Anytime Fitness

Personal Training Coach

Omaha, NE · On-site

$32K - $50K/yr

Support manager in membership sales and handle member concerns * Support manager and cleaning staff in maintaining club cleanliness and overall operations of the gym * Maintain all personal training ...

OMAHA ZOO GROUP

IT Support Specialist

Omaha, NE · On-site

$18.62/hr

This role provides tier 1 service desk support, managing the incoming requests, ticket queues, resolving issues within scope, and escalating or dispatching IT Support Analysts (tier 2) when ...

Harris

$65K - $75K/yr

Providing regular and timely status reports and progress of assigned work to the Manager of Support ... Services. 2 + years' experience in technical environment and/or customer service fields desired.

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Nebraska

Support Manager information

See Nebraska salary details

$21.5K

$64.7K

$115.4K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Nebraska is $64,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $86,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Nebraska? The most popular types of Support jobs in Nebraska are:
What cities in Nebraska are hiring for Support Manager jobs? Cities in Nebraska with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,738 per year, or $31.1 per hour.

Personal Training Coach

Anytime Fitness

Bennington, NE • On-site

$32K - $50K/yr

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Anytime Fitness is currently seeking qualified personal trainers who can deliver a fantastic workout experience to our clients. This position requires a strong ability to educate members and potential members about personal training services we offer, manage time, coach, and motivate multiple clients in a group setting and 1:1 setting. An Anytime Fitness Personal Training Coach must focus on a well-rounded understanding of fitness, including endurance, strength, and power, using the tools given to optimize clients' experience and results.

Be a part of a great TEAM with a fun and motivating work environment!

Important: If you are uncomfortable with sales, talking to people, or are unwilling to inspire or motivate others, this is not the position or industry for you.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Deliver pre-designed workouts to groups of 4+ members
  • Program and implement individualized workouts for members
  • Energize and motivate members throughout the sessions
  • Build fitness attendance and retain current members/clients
  • Complete fitness evaluations/consultations on all new members and training clients
  • Prescribe and sell personal training packages
  • Ensure safety of participants utilizing heart rate and exercise techniques
  • Provide options and challenges for specific exercises to accommodate various skill levels
  • Attend weekly/monthly fitness staff meetings and required educational presentations
  • Support manager in membership sales and handle member concerns 
  • Support manager and cleaning staff in maintaining club cleanliness and overall operations of the gym
  • Maintain all personal training clients’ and prospects’ information by tracking, uploading, and updating progress in Club-OS daily to better service their needs 
  • Follow up with personal training prospects, obtain referrals/leads from current members and prospects
  • Achieve monthly sales, lead/referral, and fitness consultation goals
  • Create a positive club culture by developing relationships with members, providing educational training/events
  • Promote club culture and the club by using social media (the ability to market and post on Facebook, Instagram, etc.)
  • Provide exceptional member service on all levels
  • Be a team player

JOB QUALIFICATIONS

  • Have a strong knowledge of physiology, exercise technique, and body mechanics
  • Must have a fitness certification/personal trainer certification from an AF fitness approved education company such as ACSM, ACE, NASM, NSCA, ISSA, NSCA, etc.
  • Bachelor's degree in an exercise related field is preferred but not mandatory
  • Current CPR/AED Certification
  • Ability to multi-task and stay organized
  • Positive and effective interpersonal communication skills
  • Desire and capacity to train all fitness levels
  • Must be willing to complete sales training and ongoing sales training
  • 1+ years of experience teaching groups or personal training in the fitness industry
  • Excellent communication and customer attention skills
  • Must be able to safely lift and move up to 50lbs and work in a gym setting

REQUIRED CERTIFICATION & EXPERIENCE

  • Accredited Certification:  ACSM, ACE, NASM, NSCA, etc.
  • Current CPR/AED
  • Personal training experience:  1 year preferable

BENEFITS

  • Competitive base salary ranging $32,000 - $50,000 based on experience with opportunity to earn sales commissions.
  • Opportunity for growth & development within the company.
  • Health Benefits - HRA for qualified employees.
  • Paid Time Off
  • Holiday Pay
  • 401K
  • Tuition assistance to obtain NASM Personal Training Certification
  • Uniforms provided, fitness casual dress code
  • Gym membership

Part Time & Full Time Positions Available - must be available morning or evenings and some Saturdays. Full time opportunities are available upon evaluation and need at certain locations. Only serious inquiries please.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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