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Support Manager Jobs in Nebraska (NOW HIRING)

Mosaic

Assistant Direct Support Manager

Beatrice, NE · On-site

$15.50 - $20.75/hr

Make a Real Impact as an Associate Direct Support Manager Location: Beatrice, NE Position Type: Full-Time, 40 hours Schedule: Evenings, (1:45pm-10:15pm) every other weekend and rotating OnCall ...

Insight Recruitment

IT Support Manager

Omaha, NE

Oversee day-to-day IT support operations, including help desk services, end-user devices, workplace technology and asset management. * Drive continuous improvement across ticket management, knowledge ...

Insight Recruitment, LLC

IT Support Manager

Omaha, NE · On-site

$90K - $145K/yr

Oversee day-to-day IT support operations, including help desk services, end-user devices, workplace technology and asset management. * Drive continuous improvement across ticket management, knowledge ...

Mosaic

Assistant Direct Support Manager

Beatrice, NE · On-site

$18.50 - $22.25/hr

Make a Real Impact as an Associate Direct Support Manager Location: Beatrice, NE Position Type: Full-Time, 40 hours Schedule: Evenings, (1:45pm-10:15pm) every other weekend and rotating OnCall ...

Mosaic

Assistant Direct Support Manager

Holdrege, NE · On-site

Make a Real Impact as an Associate Direct Support Manager Location: Axtell, NE Position Type: Full-Time, Hourly (Regular) Schedule: 1. Nights (10:45pm-7:15am), 40 hrs/week, every other weekend, other ...

Mosaic

Assistant Direct Support Manager

Axtell, NE · On-site

Make a Real Impact as an Associate Direct Support Manager Location: Axtell, NE Position Type: Full-Time, Hourly (Regular) Schedule: 1. Nights (10:45pm-7:15am), 40 hrs/week, every other weekend, other ...

Mosaic

Assistant Direct Support Manager

Holdrege, NE · On-site

Make a Real Impact as an Associate Direct Support Manager Location: Axtell, NE Position Type: Full-Time, Hourly (Regular) Schedule: 1. Nights (10:45pm-7:15am), 40 hrs/week, every other weekend, other ...

Mosaic

Assistant Direct Support Manager

Axtell, NE · On-site

Make a Real Impact as an Associate Direct Support Manager Location: Axtell, NE Position Type: Full-Time, Hourly (Regular) Schedule: 1. Nights (10:45pm-7:15am), 40 hrs/week, every other weekend, other ...

Iatinsurancegroup

Manager, Underwriting Support

Omaha, NE · Hybrid

$80K - $127K/yr

IAT Insurance Group has an immediate opening for a Manager, Underwriting Support to work out of one of the following IAT office locations: * Scottsdale, Arizona * Rolling Meadows, Illinois * Kansas ...

Mosaic

Residential Support Supervisor

Beatrice, NE · On-site

Direct Support Supervisor: Be a Leader, Make a Difference! Location: Beatrice, NE (Onsite position ... Operational Management: Coordinating and managing all program functions to ensure smooth and ...

Mosaic

Residential Support Supervisor

Beatrice, NE · On-site

Direct Support Supervisor: Be a Leader, Make a Difference! Location: Beatrice, NE (Onsite position ... Operational Management: Coordinating and managing all program functionsto ensure smooth and ...

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Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Nebraska

Support Manager information

See Nebraska salary details

$21.5K

$64.7K

$115.4K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Nebraska is $64,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $86,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Nebraska? The most popular types of Support jobs in Nebraska are:
What cities in Nebraska are hiring for Support Manager jobs? Cities in Nebraska with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,738 per year, or $31.1 per hour.

Operations Support Manager

SERVPRO of Omaha Southwest

Omaha, NE • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Benefits:
  • On Site Gym/Fitness Room
  • Health insurance
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Dental insurance

Help Keep Our Teams Ready to Respond
At SERVPRO Team Toft, we know that exceptional customer service starts long before our crews arrive on a job site. It starts with organized operations, reliable equipment, stocked vehicles, and a warehouse that runs efficiently.
We're looking for an Operations Support Manager to oversee our warehouse, fleet, equipment, tools, inventory, and facilities. This role is responsible for ensuring our technicians have the resources they need to deliver outstanding service every day.
If you're organized, mechanically inclined, enjoy improving processes, and take pride in keeping operations running smoothly, we'd love to meet you.
What You'll Do
As the Warehouse & Asset Manager, you'll oversee the day-to-day operations that support our restoration and reconstruction teams, including:
Warehouse Operations
  • Manage the daily operation of our 44,000-square-foot warehouse
  • Maintain a clean, organized, safe, and efficient work environment
  • Coordinate shipping, receiving, equipment staging, and material storage
  • Improve warehouse organization and operational efficiency
  • Ensure technicians can quickly access the equipment and materials they need
Fleet Management
  • Oversee approximately 40 company vehicles
  • Schedule preventative maintenance and repairs
  • Coordinate registrations, licensing, inspections, and DOT compliance
  • Track maintenance records, fuel usage, and vehicle conditions
  • Work with repair vendors to minimize downtime
Equipment & Tool Management
  • Maintain restoration equipment and company tools
  • Develop preventative maintenance schedules
  • Coordinate equipment repairs and warranty claims
  • Assign tools and equipment to employees
  • Track tool accountability and replacement needs
  • Ensure equipment is clean, tested, and ready for deployment
Inventory & Purchasing
  • Maintain inventory levels for equipment, PPE, tools, chemicals, building materials, and warehouse supplies
  • Perform cycle counts and physical inventories
  • Monitor inventory accuracy and minimize shrinkage
  • Order supplies and maintain strong vendor relationships
  • Recommend cost-saving purchasing opportunities
Facilities & Logistics
  • Coordinate facility maintenance and repairs
  • Oversee HVAC, plumbing, electrical, lighting, and security systems
  • Manage warehouse improvements and contractor relationships
  • Coordinate movement of equipment, trailers, and materials
  • Support emergency response mobilizations and special projects
Leadership & Coordination
This position supervises one Warehouse Technician and coordinates warehouse operations across the company.
While Restoration Technicians report to their department managers, this role provides direction to technicians while they are in the warehouse by:
  • Coordinating equipment returns and cleaning
  • Assigning warehouse tasks and daily priorities
  • Ensuring vehicles are stocked and job-ready
  • Managing tool accountability
  • Maintaining warehouse organization and operational standards
  • Supporting efficient loading and unloading of vehicles
What We're Looking For
Required Qualifications
  • 5+ years of experience in warehouse, logistics, fleet, or operations management
  • Previous leadership or supervisory experience
  • Strong mechanical aptitude
  • Experience managing inventory and company assets
  • Excellent organizational and problem-solving skills
  • Ability to prioritize multiple projects in a fast-paced environment
  • Valid driver's license
  • Forklift certification (or ability to obtain)
  • Proficiency with Microsoft Office
Preferred Qualifications
  • Restoration or construction industry experience
  • OSHA knowledge
  • Experience with inventory management or CMMS software
  • Knowledge of preventative maintenance programs
The Ideal Candidate
  • Organized and detail-oriented
  • Hands-on with strong mechanical skills
  • Process-driven and accountable
  • Self-motivated and dependable
  • Calm under pressure
  • Financially responsible
  • Strong communicator who works well with multiple departments
  • Committed to continuous improvement and operational excellence
BenefitsStarting Day 1
  • $1,500 Employee Referral Bonus
  • Six Paid Holidays
  • PTO (up to 11 accrued days annually)
  • On-site gym/fitness room
  • Uniforms, tools, and PPE provided
After 60 Days
  • 50% Employer-Paid Health Insurance (Blue Cross Blue Shield)
  • Dental Insurance
  • Vision Insurance
  • Heritage Family/ Global Life Supplemental Benefits
After 6 Months
  • 401(k) with up to a 4% Company Match
  • Profit Sharing
  • Career Advancement Opportunities
After 1 Year
  • $1,000 Annual Work Anniversary Bonus (paid each year)
Ready to Apply?
If you enjoy cleaning, take pride in quality work, and want to help people recover after life's unexpected disasters, we'd love to meet you. Apply today and become part of the SERVPRO Team Toft family.
Employment Requirements

All offers of employment with SERVPRO Team Toft are contingent upon the successful completion of a background check and electronic verification of employment eligibility through Form I-9 and the federal employment verification process.
Each SERVPRO® Franchise is independently owned and operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. Employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC.