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Support Manager Jobs in Georgia (NOW HIRING)

Hi-Tech Solutions

Field Support Manager

Atlanta, GA

This person will be a Manager or leader over a tech support group. Need to be strong people person. Don't need a 20+ year experience person. Someone with a couple of years lead or manager would work.

SMC Region USC

Parts Support Manager

Smyrna, GA

The Strategic Parts Forecasting and Parts Planning Manager is responsible for overseeing all functions supporting the sales of spare parts for Load & Haul, Underground Drilling, Surface Drilling, and ...

Internova Travel Group

Office Support Manager

Atlanta, GA · On-site

$35.69/hr

Bachelor's degree or equivalent experience preferred * 2+ years of experience in an office support management role * Excellent customer service skills * Excellent verbal and written communication ...

Autodesk

Customer Support Manager

Atlanta, GA

The Customer Support Manager will report to the Sr. Manager of GlobalTier IDigital Support.They will lead and develop regional Customer Support Associate Managers and Team Leads, who oversee teams of ...

DoorDash

Market Support Manager, DashMart

Atlanta, GA · On-site

About the Role We're looking for a hands-on, people-first leader with strong operational acumen and a high degree of flexibility to serve as a Market Support Manager. In this role, you'll be assigned ...

RaceTrac Petroleum, Inc.

IT Support Manager

Atlanta, GA · On-site

RaceTrac Company Overview The Support Manager is responsible for ensuring the availability, stability, and performance of Loyalty platform. This role leads incident response, operational support, and ...

RaceTrac

IT Support Manager

Atlanta, GA · On-site

The Support Manager is responsible for ensuring the availability, stability, and performance of Loyalty platform. This role leads incident response, operational support, and continuous service ...

RaceTrac

IT Support Manager

Atlanta, GA · On-site

The role involves leading incident response, managing operational support, and driving continuous service improvement initiatives in collaboration with engineering teams and the business.

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Georgia

Support Manager information

See Georgia salary details

$19K

$57.3K

$102.2K

How much do support manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for support manager in Georgia is $57,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What jobs pay 500,000 a year in the US?

Support managers typically do not earn $500,000 annually; such high salaries are more common in executive roles, specialized medical fields, or high-level corporate positions. In some cases, senior support or technical directors in large companies with bonuses and stock options can reach this level, but it is rare. Most support management roles have salaries significantly below this threshold.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What jobs pay 2000 a day?

Support managers typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like executive consultants, high-level sales directors, or certain freelance professionals with significant experience and client bases. These roles often require advanced skills, certifications, or extensive industry expertise. Most support management positions have salaries that are significantly lower than this figure.

What job makes $10,000 a month without a degree?

Support managers typically do not earn $10,000 a month without a degree; high earnings in support roles usually require extensive experience or specialized skills. Jobs that can reach this level without a degree include sales, real estate, or certain entrepreneurial ventures, but they often depend on performance, network, and industry. Most high-paying roles in support or customer service require relevant experience and strong leadership abilities.
What are the most commonly searched types of Support jobs in Georgia? The most popular types of Support jobs in Georgia are:
What cities in Georgia are hiring for Support Manager jobs? Cities in Georgia with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Georgia as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,333 per year, or $27.6 per hour.
Field Support Manager

Field Support Manager

Hi-Tech Solutions

Atlanta, GA

Other

Posted 23 days ago

Job description

Company Description

A highly motivated and leading in the industry.

Job Description


** This person will be a Manager or leader over a tech support group. Need to be strong people person. Don't need a 20+ year experience person. Someone with a couple of years lead or manager would work.


Qualifications

At least 2 years first line management experience required (service delivery, hiring, performance management, etc.). 

At least 2 years leading teams of at least 5 or more direct reports. This manager will supervise from 25-40 technicians.

5-10 years in Information Technology, preferably in a client-facing role.

1-year experience managing a geographically dispersed team preferred (this manager has employees in multiple locations across multiple states)

IT Service Management / ITIL experience required (working within ticketing systems, and cross-functional service delivery teams)

Microsoft experience required (Windows, Office, Outlook, Active Directory, etc.)

College degree preferred


Additional Information

Andy Bundad - Senior Technical Recruiter

Hi-Tech Solutions, Inc. (HTS)

2 Mid America Plaza Suite 630, Oakbrook Terrace, IL 60181

W: 630-473-6463

www.htsconsulting.com

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