ZipRecruiter

Log In

1

Support Engineer Jobs in Dallas, TX (NOW HIRING)

eTeam

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Job Summary : eTeam is seeking a Production Support Engineer to provide technical support and ensure the stability, availability, and performance of production applications. The role involves ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Partner closely with Engineering and Product teams to resolve recurring issues and improve platform reliability. * Support customer integrations with third-party systems using REST APIs, webhooks ...

CEDENT

Production Support Engineer

Westlake, TX

$40.25 - $52.50/hr

Experience in programming languages like Java, python, node, Shell scripting. * Exposure to supporting varied Infrastructure components like EKS, Kafka, MQ , * Database technologies like MongoDB ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

Intras Cloud Services

Support Engineer II

Dallas, TX · On-site

Provide assistance to ICS field service engineers in the support of customer infrastructure. * Interacting with ICS leadership and team members to provide analytical and technical assistance for ...

Trend Micro

Sr. Technical Support Engineer

Irving, TX · Hybrid

The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

$105K - $173K/yr

As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

VAST Data

Customer Support Engineer

Dallas, TX · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

previous page

Showing results 41-60

All JobsSupport Engineer JobsSupport Engineer Jobs in Dallas, TX

Support Engineer information

See Dallas, TX salary details

$16

$39

$67

How much do support engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support engineer in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

How much do support engineers make?

Support engineers typically earn a median salary of around $70,000 to $90,000 annually, depending on experience, certifications, and the industry. Salaries can vary based on location, with higher wages often found in metropolitan areas and for those with specialized skills in troubleshooting, networking, or technical support tools.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Dallas, TX? The most popular types of Support Engineer jobs in Dallas, TX are:
What are popular job titles related to Support Engineer jobs in Dallas, TX? For Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Dallas, TX look for? The top searched job categories for Support Engineer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Support Engineer jobs? Cities near Dallas, TX with the most Support Engineer job openings:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 83% In-person, 7% Hybrid, and 10% Remote job distribution, with an average salary of $82,037 per year, or $39.4 per hour.

Production Support Engineer

eTeam

Dallas, TX • On-site

$41.50 - $54.25/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary:
eTeam is seeking a Production Support Engineer to provide technical support and ensure the stability, availability, and performance of production applications. The role involves monitoring systems, troubleshooting issues, and working closely with development and infrastructure teams to resolve incidents and maintain business continuity.
Responsibilities:
• Monitor production applications and systems for performance and availability.
• Investigate, troubleshoot, and resolve production issues within SLA timelines.
• Perform root cause analysis and implement preventive measures.
• Support incident, problem, and change management processes.
• Coordinate with development, QA, and infrastructure teams for issue resolution.
• Maintain production support documentation and operational procedures.
• Participate in on-call support and production deployments as needed.
Qualifications:
Required:
• Provide technical support and ensure the stability, availability, and performance of production applications.
• Monitor systems, troubleshoot issues, perform root cause analysis.
• Work closely with development and infrastructure teams to resolve incidents and maintain business continuity.
• Monitor production applications and systems for performance and availability.
• Investigate, troubleshoot, and resolve production issues within SLA timelines.
• Perform root cause analysis and implement preventive measures.
• Support incident, problem, and change management processes.
• Coordinate with development, QA, and infrastructure teams for issue resolution.
• Maintain production support documentation and operational procedures.
• Participate in on-call support and production deployments as needed.
Company:
eTeam is a staffing agency that also provides payrolling services. Founded in 1999, the company is headquartered in Somerset, USA, with a team of 501-1000 employees. The company is currently Late Stage.

Apply