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Crypto Support Jobs in Dallas, TX (NOW HIRING)

ConfigUSA

Crypto Operations Specialist

Dallas, TX · On-site

... support forthcoming settlement obligations Administer the whitelisting of cryptocurrency wallet addresses in accordance with established controls Support broader banking operations, including ...

Blockchain.com

VIP Relationship Manager

Dallas, TX · On-site

Support exclusive VIP initiatives including events, promotions, product pilots and referral programs. Market & Industry Expertise * Stay current on crypto market structure, trading trends, yield ...

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All JobsCrypto Support JobsCrypto Support Jobs in Dallas, TX

Crypto Support information

See Dallas, TX salary details

$14

$25

$44

How much do crypto support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for crypto support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What is a crypto support specialist?

A Crypto Support specialist is a customer service professional who assists users with issues related to cryptocurrencies, such as account access, transactions, wallet management, and platform troubleshooting. They often work for crypto exchanges, wallet providers, or blockchain companies, helping resolve technical problems, answer questions about products, and ensure user security. Crypto Support specialists must be knowledgeable about blockchain technology, common crypto issues, and security best practices to provide accurate and effective assistance.

What is the difference between Crypto Support vs Blockchain Customer Service?

AspectCrypto SupportBlockchain Customer Service
Required CredentialsBasic knowledge of cryptocurrencies, customer service experienceSimilar credentials, often including familiarity with blockchain technology
Work EnvironmentCrypto exchanges, wallets, fintech companiesBlockchain platforms, crypto service providers
Industry UsageCommonly used in crypto exchanges and wallet providersUsed across blockchain-based service companies
Search & Comparison IntentPeople seeking crypto-specific support rolesIndividuals comparing roles in blockchain customer service

Crypto Support and Blockchain Customer Service roles share similar credentials and work environments, often within crypto exchanges and blockchain firms. While both focus on assisting users, Crypto Support emphasizes handling cryptocurrency-specific issues, whereas Blockchain Customer Service may cover broader blockchain platform inquiries. Understanding these distinctions helps job seekers target the right roles in the blockchain industry.

What are the key skills and qualifications needed to thrive as a crypto support specialist?

To thrive as a Crypto Support specialist, you need a solid understanding of blockchain technology, cryptocurrency platforms, and basic troubleshooting skills, often supported by experience in customer service or technical support. Familiarity with ticketing systems, live chat software, and security protocols like two-factor authentication is commonly required. Excellent communication, patience, and problem-solving abilities help you address customer concerns and explain complex topics clearly. These skills are vital for ensuring user satisfaction, maintaining platform security, and efficiently resolving issues in the fast-paced crypto environment.

What are some common challenges faced by crypto support professionals, and how can they be effectively managed?

Crypto Support professionals often encounter challenges such as addressing complex technical issues, explaining blockchain concepts to users with varying levels of experience, and handling urgent requests due to the fast-paced nature of the crypto market. Effective management of these challenges involves staying up-to-date with the latest industry developments, maintaining clear communication, and utilizing robust troubleshooting protocols. Collaborating closely with technical and security teams also helps ensure timely resolution of user issues and fosters a supportive environment for continuous learning.
What are popular job titles related to Crypto Support jobs in Dallas, TX? For Crypto Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Crypto Support jobs in Dallas, TX look for? The top searched job categories for Crypto Support jobs in Dallas, TX are:
Crypto Support jobs near you
Infographic showing various Crypto Support job openings in Dallas, TX as of August 2026, with employment types broken down into 90% Full Time, 2% Temporary, and 8% Contract. Highlights an 84% In-person, 3% Hybrid, and 13% Remote job distribution, with an average salary of $53,596 per year, or $25.8 per hour.

Crypto Operations Specialist

ConfigUSA

Dallas, TX • On-site

Contractor

Re-posted 27 days ago

Job description

Role Name - Crypto Operations Specialist

ROLE_DESCRIPTION -

As the US Crypto Operations Specialist, you will partner with Trading, Finance, and external counterparties to manage settlements, reconciliations, and daily operations. This hands-on role also focuses on improving processes and scaling operations, offering a strong opportunity for experienced crypto professionals in a fast-growing, high-performance environment.

Responsibilities

Oversee daily cryptocurrency trade settlement activities, coordinating with internal teams and external counterparties to ensure timely and accurate processing Conduct trade and settlement reconciliations across the full post-trade lifecycle, investigating and resolving discrepancies as required Monitor and manage digital asset inventory levels, collaborating closely with Trading and Finance teams to support forthcoming settlement obligations Administer the whitelisting of cryptocurrency wallet addresses in accordance with established controls Support broader banking operations, including onboarding of new beneficiaries, monitoring payment cut-off times, and managing related banking processes Assist in the collection, organization, and maintenance of external counterparty and trade-related operational data Identify opportunities to enhance operational efficiency, strengthen controls, and mitigate risk Collaborate with internal stakeholders to optimize operational workflows and support business scalability

Experience

Previous experience (4-5 years) in crypto operations, ideally with exposure to settlements, key management, white listed address wallet, etc..

Strong understanding of cryptocurrency markets Excellent communication skills, with the ability to collaborate effectively across teams and stakeholders High attention to detail Highly ambitious, with a strong desire to learn and grow Strong interest in fintech and digital assets Advanced Excel skills

Skills: Clearing and Settlement

Experience Required: