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Crypto Support Jobs (NOW HIRING)

Finance

New York, NY · On-site

Crypto Support * Own a range of crypto-asset and fiat finance, treasury, and accounting priorities including calculating and tracking various revenue models, wallet structures, and liquidity ...

... supports the crypto portfolio through engineering and security, go to market, regulatory and legal, research, talent and recruiting, as well as marketing - which includes an editorial content ...

... supports the crypto portfolio through engineering and security, go to market, regulatory and legal, research, talent and recruiting, as well as marketing - which includes an editorial content ...

Crypto Trade Support Associate

Baltimore, MD · On-site

$17 - $21.75/hr

The Crypto Trade Support Associate is a front-line operations professional responsible for the post-trade lifecycle, reconciliations, asset transfers, exception management, and client service for WM ...

Crypto Trade Support Associate

South Jordan, UT · On-site

$16.25 - $21/hr

The Crypto Trade Support Associate is a front-line operations professional responsible for the post-trade lifecycle, reconciliations, asset transfers, exception management, and client service for WM ...

Crypto Trade Support Associate

South Jordan, UT · On-site

$16.25 - $21/hr

The Crypto Trade Support Associate is a front-line operations professional responsible for the post-trade lifecycle, reconciliations, asset transfers, exception management, and client service for WM ...

Crypto Trade Support Associate

Baltimore, MD · On-site

$17 - $21.75/hr

The Crypto Trade Support Associate is a front-line operations professional responsible for the post-trade lifecycle, reconciliations, asset transfers, exception management, and client service for WM ...

Support development and review of Key Management Infrastructure (KMI) concepts, plans, and interfaces. * Assess crypto-related requirements for feasibility, interoperability, and lifecycle impact.

Support development and review of Key Management Infrastructure (KMI) concepts, plans, and interfaces. * Assess crypto-related requirements for feasibility, interoperability, and lifecycle impact.

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Showing results 1-20

Crypto Support information

See salary details

$14

$26

$44

How much do crypto support jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for crypto support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Crypto Support specialist, and why are they important?

To thrive as a Crypto Support specialist, you need a solid understanding of blockchain technology, cryptocurrency platforms, and basic troubleshooting skills, often supported by experience in customer service or technical support. Familiarity with ticketing systems, live chat software, and security protocols like two-factor authentication is commonly required. Excellent communication, patience, and problem-solving abilities help you address customer concerns and explain complex topics clearly. These skills are vital for ensuring user satisfaction, maintaining platform security, and efficiently resolving issues in the fast-paced crypto environment.

What are some common challenges faced by Crypto Support professionals, and how can they be effectively managed?

Crypto Support professionals often encounter challenges such as addressing complex technical issues, explaining blockchain concepts to users with varying levels of experience, and handling urgent requests due to the fast-paced nature of the crypto market. Effective management of these challenges involves staying up-to-date with the latest industry developments, maintaining clear communication, and utilizing robust troubleshooting protocols. Collaborating closely with technical and security teams also helps ensure timely resolution of user issues and fosters a supportive environment for continuous learning.

What is a Crypto Support specialist?

A Crypto Support specialist is a customer service professional who assists users with issues related to cryptocurrencies, such as account access, transactions, wallet management, and platform troubleshooting. They often work for crypto exchanges, wallet providers, or blockchain companies, helping resolve technical problems, answer questions about products, and ensure user security. Crypto Support specialists must be knowledgeable about blockchain technology, common crypto issues, and security best practices to provide accurate and effective assistance.

What is the difference between Crypto Support vs Blockchain Customer Service?

AspectCrypto SupportBlockchain Customer Service
Required CredentialsBasic knowledge of cryptocurrencies, customer service experienceSimilar credentials, often including familiarity with blockchain technology
Work EnvironmentCrypto exchanges, wallets, fintech companiesBlockchain platforms, crypto service providers
Industry UsageCommonly used in crypto exchanges and wallet providersUsed across blockchain-based service companies
Search & Comparison IntentPeople seeking crypto-specific support rolesIndividuals comparing roles in blockchain customer service

Crypto Support and Blockchain Customer Service roles share similar credentials and work environments, often within crypto exchanges and blockchain firms. While both focus on assisting users, Crypto Support emphasizes handling cryptocurrency-specific issues, whereas Blockchain Customer Service may cover broader blockchain platform inquiries. Understanding these distinctions helps job seekers target the right roles in the blockchain industry.

More about Crypto Support jobs
What cities are hiring for Crypto Support jobs? Cities with the most Crypto Support job openings:
What states have the most Crypto Support jobs? States with the most job openings for Crypto Support jobs include:
What job categories do people searching Crypto Support jobs look for? The top searched job categories for Crypto Support jobs are:
Infographic showing various Crypto Support job openings in the United States as of May 2026, with employment types broken down into 3% Internship, 91% Full Time, 3% Part Time, and 3% Contract. Highlights an 77% In-person, 5% Hybrid, and 18% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
CRYPTO SUPPORT MANAGER NCTE

Other

Posted 20 days ago


Job description

Company Description

Alion Science and Technology delivers advanced engineering, IT and operational solutions to strengthen national security and drive business results. For customers in defense, civilian government and commercial industries, Alion's engineered solutions support smarter decision-making and enhanced readiness in rapidly-changing environments.

Building on over 75 years of innovation, Alion turns obstacles into opportunities to help customers achieve their missions. Alion employee-owners are located at offices, customer sites and laboratories worldwide.

Job Description

The Crypto Support Manager will be a member of a network engineering and operations team supporting an enterprise Navy training network distributed globally at ~200 sites.  


The manager will be responsible for providing support and coordination for all crypto, Keymat, EKMS, and related requirements of the enterprise program and its customers.  


The manager implements, improves, and maintains processes, procedures, points of contact, and command relationships with all aspects of the EKMS system in order to facilitate timely, efficient, and effective execution of requirements of a fast paced and time critical enterprise program.  


The position will require extensive collaboration with DoD commands and agencies and extensive knowledge of EKMS process and policies, best practices, and technical procedures in order to support the engineering, operation, and sustainment activities of the enterprise program. The manager maintains constant coordination with OPNAV, NCMS, EKMS Managers, CMIO, NSA, and others as required in order to support program requirements and their execution.  


The validation, allocation, and inventory of cryptologic devices utilized by the enterprise network across ~200 sites as well as sparing and casualty support is updated and maintained at all times.  


The manager develops, coordinates, and obtains OPNAV validations on EKMS requirements as well as various other EKMS topics.  

Qualifications

Bachelors degree in business, management, technical, or related discipline. In some cases, educational requirements may be adjusted for more than 10 years applicable work experience


7+ years of specific and extensive experience with US Navy EKMS including recently serving as an EKMS Account Manager 


Must be a US Citizen, possess a current or be able to obtain a Top Secret security clearance


Expert knowledge of current processes, procedures, and points of contact for execution of validations, approvals, and transfers of equipment as well as approvals, generation, and distribution of Keymat. In-depth knowledge of NSA and Navy EKMS policies and procedures and their applicability to routine and unique account requirements.


Mastery in ability to develop and maintain processes and relationships for the timely, efficient, and effective execution of EKMS approvals and transfers.


Mastery in ability to accurately track and maintain allocation, inventory, and logistics of thousands of line items across hundreds of locations.


Mastery in ability to maintain effective communications and customer support ranging from routine to time critical with customers located throughout the world.


Ability to maintain and report on status and tracking of tasks, deliverables, bills of materials, reports, and other contractual and administrative documentation.


Knowledge of architecture and principles of NSA Type 1 cryptographic devices, traditional, and modern keying material.


Ability to utilize and develop web-based knowledge management, process, and tracking systems.


Familiarity with the troubleshooting and configuration of NSA Type 1 KG cryptographic devices, Keymat, and accessories.


Experience in development, documentation, and implementation of administrative and technical process and procedures.


Experience writing and presenting briefs, white papers, plans, and presentations.

Strong ability to read, digest, and apply policies, procedures, and guidance.


Ability to read and digest technical information. 


Must possess excellent oral and written communication skills.


Experience interfacing with senior military and civilian leadership.

Apply online:

www.alionscience.com/careers 


We value the cultural differences our employees bring to Alion.

EOE/AA/M/F/LGBT/V/D

Additional Information

All your information will be kept confidential according to EEO guidelines.