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Crypto Support Jobs (NOW HIRING)

KBR, Inc.

Crypto Systems Engineer

Chantilly, VA · On-site

$150K - $225K/yr

Support the Directorate by evaluating and certifying the implementation, integration, and embedment of cryptography and cryptographic-related cyber security solutions into customer-owned or ...

Alpaca

Head of Business, Crypto Exchanges

New York, NY · On-site +1

Lead and direct initiatives across ops, compliance, finance, sales, and marketing, and support ... Hands-on understanding of crypto operations: custody architecture, hot and cold wallet policy ...

Dice

Senior iOS Engineer, Crypto Trading

Manhattan, NY · On-site

$154K/yr

Responsibilities : • Design and implement scalable iOS application architecture that supports advanced crypto trading experiences used by Robinhood's most active investors • Partner with product ...

Crypto.com

NY · On-site

$180 - $260/hr

About the Role This is a mission-critical product leadership role at the heart of Crypto.com ... Select and integrate payment rails based on transaction speed requirements (T+0 vs T+1) to support ...

New

Crypto.com

Market Operations Specialist

Chicago, IL · On-site

$60K - $90K/yr

Maintain clear records of partner interactions and market issues, supporting the audit trail ... Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our ...

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Crypto Support information

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$14

$26

$44

How much do crypto support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for crypto support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a crypto support specialist?

A Crypto Support specialist is a customer service professional who assists users with issues related to cryptocurrencies, such as account access, transactions, wallet management, and platform troubleshooting. They often work for crypto exchanges, wallet providers, or blockchain companies, helping resolve technical problems, answer questions about products, and ensure user security. Crypto Support specialists must be knowledgeable about blockchain technology, common crypto issues, and security best practices to provide accurate and effective assistance.

What is the difference between Crypto Support vs Blockchain Customer Service?

AspectCrypto SupportBlockchain Customer Service
Required CredentialsBasic knowledge of cryptocurrencies, customer service experienceSimilar credentials, often including familiarity with blockchain technology
Work EnvironmentCrypto exchanges, wallets, fintech companiesBlockchain platforms, crypto service providers
Industry UsageCommonly used in crypto exchanges and wallet providersUsed across blockchain-based service companies
Search & Comparison IntentPeople seeking crypto-specific support rolesIndividuals comparing roles in blockchain customer service

Crypto Support and Blockchain Customer Service roles share similar credentials and work environments, often within crypto exchanges and blockchain firms. While both focus on assisting users, Crypto Support emphasizes handling cryptocurrency-specific issues, whereas Blockchain Customer Service may cover broader blockchain platform inquiries. Understanding these distinctions helps job seekers target the right roles in the blockchain industry.

What are the key skills and qualifications needed to thrive as a crypto support specialist?

To thrive as a Crypto Support specialist, you need a solid understanding of blockchain technology, cryptocurrency platforms, and basic troubleshooting skills, often supported by experience in customer service or technical support. Familiarity with ticketing systems, live chat software, and security protocols like two-factor authentication is commonly required. Excellent communication, patience, and problem-solving abilities help you address customer concerns and explain complex topics clearly. These skills are vital for ensuring user satisfaction, maintaining platform security, and efficiently resolving issues in the fast-paced crypto environment.

What are some common challenges faced by crypto support professionals, and how can they be effectively managed?

Crypto Support professionals often encounter challenges such as addressing complex technical issues, explaining blockchain concepts to users with varying levels of experience, and handling urgent requests due to the fast-paced nature of the crypto market. Effective management of these challenges involves staying up-to-date with the latest industry developments, maintaining clear communication, and utilizing robust troubleshooting protocols. Collaborating closely with technical and security teams also helps ensure timely resolution of user issues and fosters a supportive environment for continuous learning.
More about Crypto Support jobs
What cities are hiring for Crypto Support jobs? Cities with the most Crypto Support job openings:
What states have the most Crypto Support jobs? States with the most job openings for Crypto Support jobs include:
What job categories do people searching Crypto Support jobs look for? The top searched job categories for Crypto Support jobs are:
Crypto Support jobs near you
Infographic showing various Crypto Support job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Analytics Engineer - Crypto and Payments

MoonPay

New York, NY • On-site

Full-time

Retirement

Re-posted 28 days ago

Job description

About MoonPay
MoonPay is for builders with something to prove.
This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30M+ customers and 500+ ecosystem partners run on us. Licensed in the U.S. Regulated across the UK, EU, Canada, and Australia.
AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters.
You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together.
The bar is high. The pace is real. We're building for what's next, for humans and agents.
Recent recognition:
Forbes' America's Best Startup Employers 2026 . 2nd in Crypto Services on Fortune's inaugural Crypto 100,
The Sunday Times Best Places to Work two years running.
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.
About the Opportunity
This is an opportunity for an ambitious Data Analytics Engineer to have a huge impact across the organization, while working in a complex and rapidly changing crypto environment. We are looking for someone with experience or an interest in end-to-end "full-stack" data work, including: data strategy, analytics/data engineering, and (advanced) data analytics. The main focus of this position will be to play a crucial role in supporting our Accounting and FP&A functions.
What You Will Do
  • Build robust data models and infrastructure downstream of backend services and external data sources, which support reconciliation, internal reporting, and ad-hoc analysis.
  • Develop "The Ledger", which tracks all our crypto and fiat movements from wallet and exchange data sources.
  • Design, build, and scale a MoonPay-wide approach to reconciliation for cash, crypto, and payments data using both internal and external data sources.
  • Conduct specific analysis and build data solutions for new product flow of funds, crypto inventory balances, or cost basis reporting.
  • Collaborate with the finance team and the crypto engineering team to conduct investigations into issues, such as crypto delivery timing, or payments reconciliation.
  • Work closely with accounting and finance to understand their needs, and build custom tables and reporting to support their efforts.
About You
Must-have experience and skills
  • Advanced SQL and data modelling are second nature to you
  • You have a vision and enthusiasm for architecting and building robust data models to contribute to our current ecosystem of data products.
  • You have the versatility and willingness to learn new technologies on the job and adapt quickly to changing priorities within a very dynamic environment

Nice-to-have experience
  • You have experience and/or a strong interest in working directly with a finance team, interest in Accounting, Financial Audits, or Financial Reporting is a plus.
You are experienced in communicating with cross-functional stakeholders including engineers, finance directors, VPs & C-level executives
Benefits & Perks
  • Competitive salary package
  • Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
  • Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
  • Moonshot award: we honor exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant
  • Pension: employer contributions from day one
  • Employee referral program: refer great people, earn 10K in USDC
  • Flexible Time Off: choose when to work and when to switch off
  • Birthday leave: take the day off to celebrate you
  • Enhanced parental leave: more time with family, no second thought
  • Hybrid working schedule: work fully remotely or from your nearest Moonbase
  • Commuter benefits: public transport to and from the office
  • Private healthcare benefits: to protect you and your loved ones
  • Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
  • Unlimited enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
  • Lunch credit: meals covered on the days you're in the office
  • Home office setup allowance: build the home office of your dreams
  • Remote working allowance: those working fully remotely get a little extra for utilities
  • Monthly product budget and zero-fee crypto transactions
  • $1,000 Annual training budget: we support your learning journey
  • High Potential Program: structured development, mentorship, and stretch opportunities
  • Regular remote company offsites: high-impact in-person sessions and hackathons
  • (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit
  • (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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