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Crypto Support Jobs (NOW HIRING)

MoonPay

Senior Crypto/ Revenue Accountant

OR · Remote

$120K - $150K/yr

Locations Supported New York / United States - Remote About the Opportunity We're hiring a Crypto Operations Accountant to join MoonPay's Accounting team, reporting to the Senior Revenue Accounting ...

MoonPay

Senior Crypto/ Revenue Accountant

$120K - $150K/yr

Locations Supported New York / United States - Remote About the Opportunity We're hiring a Crypto Operations Accountant to join MoonPay's Accounting team, reporting to the Senior Revenue Accounting ...

Evoplay

International Lawyer (Crypto / FinTech)

$80K - $105K/yr

! - IT- Evoplay, B2B -. Crypto International Lawyer , , . : - ( ) (, ); - ; - , ; - ; - ; - (Terms & Conditions, Privacy Policy, MiCA ); - KYC/KYB ; - (AML, GDPR, Product, Marketing, Support ...

ConfigUSA

Crypto Operations Specialist

Dallas, TX · On-site

... support forthcoming settlement obligations Administer the whitelisting of cryptocurrency wallet addresses in accordance with established controls Support broader banking operations, including ...

MoonPay

Senior Crypto/ Revenue Accountant

OR · Remote

$73K - $92K/yr

Locations Supported \uD83C\uDF0D New York / United States - Remote About the Opportunity \uD83D\uDC49 We're hiring a Crypto Operations Accountant to join MoonPay's Accounting team, reporting to the ...

MoonPay

Senior Crypto/ Revenue Accountant

New York, NY · Remote

$120K - $150K/yr

Locations Supported New York / United States - Remote About the Opportunity We're hiring a Crypto Operations Accountant to join MoonPay's Accounting team, reporting to the Senior Revenue Accounting ...

Career Renew

General Partner - Crypto

New York, NY

$250K - $300K/yr

We're hiring a General Partner to mentor our founders and support them through their journey, from ... A strong crypto or AI investor network. Why NOT join us * Not willing to get hands dirty: doesn't ...

KBR

Crypto Systems Engineer

Chantilly, VA · On-site

Support the Directorate by evaluating and certifying the implementation, integration, and embedment of cryptography and cryptographic-related cyber security solutions into customer-owned or ...

KBR, Inc.

Crypto Systems Engineer

Chantilly, VA · On-site

Support the Directorate by evaluating and certifying the implementation, integration, and embedment of cryptography and cryptographic-related cyber security solutions into customer-owned or ...

Crypto.com

Director, US Broker-Dealer Compliance

$230K - $280K/yr

Crypto.com is seeking an experienced professional to oversee our US Broker-Dealer compliance ... Support the NH Trust Custody program, including IRA-related compliance matters * Maintain the ...

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All JobsCrypto Support Jobs

Crypto Support information

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$14

$26

$44

How much do crypto support jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for crypto support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Crypto Support specialist?

A Crypto Support specialist is a customer service professional who assists users with issues related to cryptocurrencies, such as account access, transactions, wallet management, and platform troubleshooting. They often work for crypto exchanges, wallet providers, or blockchain companies, helping resolve technical problems, answer questions about products, and ensure user security. Crypto Support specialists must be knowledgeable about blockchain technology, common crypto issues, and security best practices to provide accurate and effective assistance.

What is the difference between Crypto Support vs Blockchain Customer Service?

AspectCrypto SupportBlockchain Customer Service
Required CredentialsBasic knowledge of cryptocurrencies, customer service experienceSimilar credentials, often including familiarity with blockchain technology
Work EnvironmentCrypto exchanges, wallets, fintech companiesBlockchain platforms, crypto service providers
Industry UsageCommonly used in crypto exchanges and wallet providersUsed across blockchain-based service companies
Search & Comparison IntentPeople seeking crypto-specific support rolesIndividuals comparing roles in blockchain customer service

Crypto Support and Blockchain Customer Service roles share similar credentials and work environments, often within crypto exchanges and blockchain firms. While both focus on assisting users, Crypto Support emphasizes handling cryptocurrency-specific issues, whereas Blockchain Customer Service may cover broader blockchain platform inquiries. Understanding these distinctions helps job seekers target the right roles in the blockchain industry.

What are the key skills and qualifications needed to thrive as a Crypto Support specialist, and why are they important?

To thrive as a Crypto Support specialist, you need a solid understanding of blockchain technology, cryptocurrency platforms, and basic troubleshooting skills, often supported by experience in customer service or technical support. Familiarity with ticketing systems, live chat software, and security protocols like two-factor authentication is commonly required. Excellent communication, patience, and problem-solving abilities help you address customer concerns and explain complex topics clearly. These skills are vital for ensuring user satisfaction, maintaining platform security, and efficiently resolving issues in the fast-paced crypto environment.

What are some common challenges faced by Crypto Support professionals, and how can they be effectively managed?

Crypto Support professionals often encounter challenges such as addressing complex technical issues, explaining blockchain concepts to users with varying levels of experience, and handling urgent requests due to the fast-paced nature of the crypto market. Effective management of these challenges involves staying up-to-date with the latest industry developments, maintaining clear communication, and utilizing robust troubleshooting protocols. Collaborating closely with technical and security teams also helps ensure timely resolution of user issues and fosters a supportive environment for continuous learning.
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Crypto Support jobs near you
Senior Crypto/ Revenue Accountant

Senior Crypto/ Revenue Accountant

MoonPay

OR • Remote

$120K - $150K/yr

Full-time

Posted 26 days ago

Job description

About MoonPay

Hi, we're MoonPay. We're here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.

Why?

Because crypto, stablecoins and blockchain aren't just technologies. They're tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many.

What we do
MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.

Proven at scale

Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day.

We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we're committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable.

But we're just getting started. We've launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it's growing fast. We're iterating every day to make it the best it can be.

If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.

Come build the future of payments and the decentralized economy with MoonPay. Let's make financial freedom and autonomy the new normal.

Locations Supported
New York / United States - Remote
 
About the Opportunity
We're hiring a Crypto Operations Accountant to join MoonPay's Accounting team, reporting to the Senior Revenue Accounting Manager. This role sits at the core of our crypto on- and off-ramp business and supports new product launches as MoonPay continues to scale globally. You'll work closely with Accounting, Data, Product, and Treasury teams to ensure crypto activity is accurately recorded, processes are built to scale, and financial reporting reflects the complexity of crypto and fintech operations.
What You Will Do
  • Support month-end close financial reporting for all crypto-related activity across the business
  • Perform month-end balance sheet reconciliations and flux analysis across all revenue-related accounts
  • Validate the completeness and accuracy of large transactional datasets 
  • Design, document, and implement accounting processes and procedures for new products 
  • Lead process improvement and automation initiatives to enhance efficiency, scalability, and control effectiveness
  • Support internal and external audits, including compliance and financial reporting requirements
About You
  • Must-have experience and skills:
  • 4+ years of accounting experience in at a crypto, fintech, banking, or payments company
  • Comfortable operating in fast-paced, evolving environments where processes are still being built
  • Detail-oriented, curious, and comfortable asking hard questions to get to the right answer
  • Experience working with large transactional datasets
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across various levels of the organization.
 
  • Nice-to-have experience:
  • Experience with SQL or data querying tools (BigQuery, Looker)
  • Experience with Sage Intacct and/or Floqast is a plus, or other larger ERP systems
 
$120,000 - $150,000 a year
BLOCK Values

We're looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values:

B - Be Hungry
L - Level Up
O - Own It
C - Crypto Curious
K - Kaizen

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Benefits & Perks

Competitive salary package

Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay

Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards

Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.

Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)

Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours

Private Healthcare benefits: To protect you and your loved ones

Enhanced parental leave: So you can spend more time with your loved ones without a second thought

Annual training budget: We support your training journey every step of the way

Home office setup allowance: Create the home office of your dreams

Remote working allowance: Those working fully remotely get a little extra for utilities

Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN

Employee referral programme: Great people know great people, refer them to receive 10K in USDC

Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons

Working in a disruptive and fast-growing company where excellence is rewarded



Commitment To Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That's why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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