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Support Engineer Jobs in Maryland (NOW HIRING)

MainSpring

Deployment Support Engineer

Frederick, MD · On-site

$45K - $50K/yr

Deployment Support Engineer - DC-VA-MD (Metro Area) Job Location : DC Metro Area Type : Full time, Mon-Fri Salary: $45,000-$50,000 annually Start Date : Contingent Clearance Required :None Job ...

Harris

Globys, a division of Harris; is seeking a Technical Support Engineer who has genuine technical depth and investigates, diagnoses, and resolves complex customer issues at Tier 1 and Tier 2 - not ...

Harris

Globys, a division of Harris; is seeking a Technical Support Engineer who has genuine technical depth and investigates, diagnoses, and resolves complex customer issues at Tier 1 and Tier 2 - not ...

Globys, Inc.

Globys, a division of Harris; is seeking a Technical Support Engineer who has genuine technical depth and investigates, diagnoses, and resolves complex customer issues at Tier 1 and Tier 2 - not ...

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Showing results 21-40

All JobsSupport Engineer JobsSupport Engineer Jobs in Maryland

Support Engineer information

See Maryland salary details

$16

$38

$66

How much do support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for support engineer in Maryland is $38.70, according to ZipRecruiter salary data. Most workers in this role earn between $28.70 and $45.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

How much do support engineers make?

Support engineers typically earn a median salary of around $70,000 to $90,000 annually, depending on experience, certifications, and the industry. Salaries can vary based on location, with higher wages often found in metropolitan areas and for those with specialized skills in troubleshooting, networking, or technical support tools.
More about Support Engineer jobs
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What job categories do people searching Support Engineer jobs in Maryland look for? The top searched job categories for Support Engineer jobs in Maryland are:
What cities in Maryland are hiring for Support Engineer jobs? Cities in Maryland with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in MD? For Support Engineer jobs in MD, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $80,487 per year, or $38.7 per hour.

Manufacturing / Production Support Engineer

ADDMAN Engineering LLC

Glen Burnie, MD

$75K - $120K/yr

Full-time

Re-posted 18 days ago

Job description

Description

Project-Based Manufacturing Execution

  • Lead and execute assigned manufacturing and engineering projects across machining sites.
  • Support new program launches, transfers, and complex machining introductions.
  • Drive closure of cross-site engineering initiatives within defined timelines and scope.

Producibility & Manufacturing Readiness

  • Conduct manufacturability and producibility reviews.
  • Identify machining risks and mitigation strategies prior to release to production.
  • Support advanced machining strategies including multi-axis and mill-turn applications.

Continuous Improvement (CI)

  • Lead cycle time reduction, yield improvement, and scrap reduction projects.
  • Quantify and report measurable savings and operational impact.
  • Support enterprise-level CI portfolio execution.

NC Programming & Process Support

  • Collaborate with NC Programming to standardize methods and improve programming efficiency.
  • Support simulation validation, post-processor consistency, and process optimization.
  • Assist with cross-site capacity balancing and programming coordination.

Technology Deployment & Standardization

  • Support implementation of:
  • CNC capital equipment
  • Manufacturing Automation
  • Probing and in-process inspection strategies
  • NC Post-Processing standards
  • Digital workflows (i.e. quoting, quality, manufacturing planning)
  • Ensure adoption and operational integration across sites.
  • Develop and document standardized best practices.

Cross-Site Integration

  • Serve as technical liaison between enterprise engineering and plant operations.
  • Travel to machining sites to support floor-level execution.
  • Facilitate knowledge transfer and best practice alignment across locations.

Requirements

Required Qualifications

  • Bachelor's degree in engineering, or related technical field or an associate's degree with equivalent experience.
  • 5+ years of experience in precision machining, manufacturing engineering, or production support.
  • Strong understanding of:
  • 3, 4, and 5-axis machining
  • CNC programming fundamentals
  • GD&T and blueprint interpretation
  • Demonstrated experience leading manufacturing improvement projects.
  • Working knowledge of CAM systems (NX, Mastercam, or equivalent).
  • Strong project execution and organizational skills.
  • Ability to travel to multiple manufacturing sites.

Preferred Qualifications

  • 8+ years of experience in machining-focused manufacturing environments.
  • Experience in aerospace or defense manufacturing.
  • Experience with 5-Axis and mill-turn platforms and automation systems.
  • Experience with building and/or implementing CNC post-processing strategies.
  • Experience with using and/or implementing advanced on-machine probing strategies.
  • Experience or exposure to advanced machine diagnostic methodologies (i.e. ball bar, machine modal analysis, liner and volumetric machine compensation).
  • Experience implementing digital manufacturing tools (e.g., ERP, estimating, quality, manufacturing planning tools)
  • Experience supporting multi-site manufacturing organizations.


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