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Support Developer Jobs in Pennsylvania (NOW HIRING)

Wawa, Inc.

SAP Support Engineer

Media, PA · On-site

SAP Support Engineer Location: Corporate Department: Information Technology Job Summary : The SAP Support Engineer provides enterprise-level production support for SAP applications in a 24/7 ...

Alstom

Fleet Support Engineer

Pittsburgh, PA

Could you be the full-time onsite Fleet Support Engineer in Pittsburgh, PA, US we're looking for? The successful candiate may be located in Pittsburgh or West Mifflin, PA ;or any of the following ...

Wawa

SAP Support Engineer

Wawa, PA

SAP Support Engineer Location: Corporate Department: Information Technology Job Summary : The SAP Support Engineer provides enterprise-level production support for SAP applications in a 24/7 ...

Alstom

Fleet Support Engineer

Pittsburgh, PA · On-site

Could you be the full-time onsite Fleet Support Engineer in Pittsburgh, PA, US we're looking for? The successful candiate may be located in Pittsburgh or West Mifflin, PA ;or any of the following ...

Metso Outotec

Product Support Engineer

York, PA · On-site

The product support engineer will need to be creative to work through complex problems to meet competing customer objectives, contract obligations, manufacturing challenges, and tight schedules. In ...

NEP Group

IP Support Engineer

Pittsburgh, PA · On-site

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units, studios and systems. Essential Duties/Responsibilities: • Provide 24/7 technical support for NEP ...

NEP Group Inc.

IP Support Engineer

Pittsburgh, PA

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units, studios and systems. Essential Duties/Responsibilities: • Provide 24/7 technical support for NEP ...

NEP GROUP

IP Support Engineer

Pittsburgh, PA

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units, studios and systems. Essential Duties/Responsibilities: Provide 24/7 technical support for NEP mobile ...

Audacy, Inc.

Technical Support Engineer

Philadelphia, PA · On-site

$80K - $90K/yr

Technical Support Engineer Department: Corporate Digital Reporting To: Director, Amperwave Operations Employment Type: Full Time Location: Philadelphia OR Vancouver, WA - Hybrid The anticipated ...

AspenTech

Technical Support Engineer

Reading, PA · On-site

For Engineering Solutions: * Provide technical support for Aspen Engineering solutions (Aspen Plus, HYSYS, ACCE, EDR, or other related tools), troubleshooting complex technical and simulation issues.

Diverse Lynx

Deskside Support Engineer

Malvern, PA · On-site

They are seeking a Deskside Support Engineer to provide L2/L3 desktop support, troubleshoot issues, and manage client-side mail systems and applications. Responsibilities : • Desktop Support • L2 ...

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Support Developer information

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$67

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How much do support developer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for support developer in Pennsylvania is $67.47, according to ZipRecruiter salary data. Most workers in this role earn between $45.77 and $80.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What jobs in the US pay 300,000 a year?

Support developers typically do not earn $300,000 annually; such high salaries are more common in executive, specialized technical, or senior management roles. High-paying tech jobs like software engineers, data scientists, and IT directors can reach or exceed this level with extensive experience, advanced skills, and often in leadership positions. Compensation varies based on industry, location, and company size, with some senior roles in finance or consulting also reaching this threshold.

What engineers make $500,000?

Senior software engineers, especially those with expertise in high-demand areas like machine learning, cloud computing, or cybersecurity, can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require extensive experience, advanced skills, and work at large tech companies or successful startups.

What is a support developer?

A support developer is a technical professional who assists users and clients by troubleshooting software issues, providing technical support, and resolving bugs. They often work with customer service teams, use debugging tools, and have knowledge of programming languages to maintain and improve software systems.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What job makes $10,000 a month without a degree?

Support developers typically do not earn $10,000 a month without extensive experience or specialized skills. High-paying tech roles such as software engineers, cloud architects, or cybersecurity specialists can reach that level, often requiring technical certifications, strong problem-solving skills, and continuous learning. Freelance or consulting work in IT and software development can also generate high income without a formal degree, but success depends on expertise and reputation.
What cities in Pennsylvania are hiring for Support Developer jobs? Cities in Pennsylvania with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Pennsylvania as of June 2026, with employment types broken down into 59% Full Time, 17% Part Time, 3% Temporary, and 21% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $140,336 per year, or $67.5 per hour.
SAP Support Engineer

SAP Support Engineer

Wawa, Inc.

Media, PA • On-site

Full-time

Posted 26 days ago

Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,102 frontline employees who took The Breakroom Quiz

8th of 46 rated convenience stores

Job description

Job Description
Job Title: SAP Support Engineer
Location: Corporate
Department: Information Technology
Job Summary: The SAP Support Engineer provides enterprise-level production support for SAP applications in a 24/7 operational environment. This role is support-first, focused on incident management, problem investigation, service restoration, and operational stability, with strong adherence to ITIL and service management principles. The role emphasizes troubleshooting ability, operational rigor, and the ability to learn and support complex platforms within our hybrid SAP state (ECC migration to S/4).
Principal Duties:
  • Act as a technical resource to identify, analyze, diagnose and resolve issues for SAP applications.
  • Provide L2 production support for SAP applications, focusing on rapid issue triage, service restoration, and operational stability.
  • Collaborate with SAP functional teams, technical teams, and business partners to ensure stable, reliable system operation.
  • Own and manage incidents, service requests, and problems through their full lifecycle in alignment with ITIL practices.
  • Perform detailed incident analysis and troubleshooting, identifying root causes, workarounds, and resolution paths.
  • Act as an escalation point for Tier 1 support teams and coordinate with senior SAP analysts, developers, basis teams, and vendors for complex issues.
  • Identify opportunities to improve monitoring, alerting, automation, or support processes.
  • Contribute to problem management through trend analysis, repeat-incident identification, and root cause investigations.
  • Participate in the planning, implementation and testing of SAP features and functions.
  • Assist with the configuration of SAP solutions while understanding cross module impacts across finance, inventory, sales and reporting.
  • Support change and release activities by validating fixes prior to deployment and monitoring post-change outcomes during the multi-year transformation program.
  • Support day-to-day operations for SAP ECC and/or SAP S/4HANA environments, focusing on monitoring, error handling, and functional issue resolution.
  • Escalate functional or configuration-related issues appropriately while providing strong diagnostic input.
  • Monitor application health, jobs, and interfaces to proactively identify and address issues before business impact occurs.
  • Troubleshoot and resolve integration points between SAP and downstream/upstream systems, coordinating with integration and middleware teams as needed.
  • Build working knowledge of SAP business processes and system behavior through hands-on support experience and mentorship.
  • Understand how failures propagate across systems and processes, and communicate impact clearly to business and IT stakeholders.
  • Create and maintain support documentation, runbooks, knowledge articles, and troubleshooting guides.
  • Execute support activities in accordance with IT Service Management (ITSM) processes, including incident, problem, change, and release management.
  • Ensure accurate and timely ticket documentation, including clear problem statements, investigation steps, resolution details, and business impact.
  • Participate in post-incident reviews, lessons learned, and operational improvement initiatives.
  • Continuously develop SAP platform knowledge, service management skills, and technical troubleshooting capabilities through training and experience.

Essential Functions:
  • Strong analytical, diagnostic, and troubleshooting skills
  • Solid understanding of ITIL / service management concepts and disciplined execution of support processes
  • Strong written and verbal communication skills, including technical issue articulation
  • Ability to manage multiple concurrent issues in a fast-paced production environment
  • Proven ability to quickly learn complex enterprise systems and business processes
  • Willingness to participate in on-call rotation and support critical operations
  • Demonstrate strong ownership, accountability, and customer-focused behavior during high-impact incidents.
  • Ability to participate in a 24/7 on-call rotation to support critical business operations, including after-hours incident response.

Basic Qualifications:
  • Bachelor's degree in Information Technology, Engineering, Business, or related field preferred
  • 3+ years of experience in application support, production operations, or enterprise system support
  • Demonstrated experience working in a formal ITSM / ITIL-driven support environment
  • Experience supporting mission-critical business applications in production
  • Ability to analyze system issues beyond surface-level symptoms and drive resolution
  • Experience supporting ERP systems (SAP, Oracle, or similar)
  • Exposure to SAP ECC and/or SAP S/4HANA environments
  • Experience with system integrations, batch processing, or interfaces (IDOCs, EDI, middleware)
  • Familiarity with retail, supply chain, finance, or large-scale transactional environments

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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