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Support Developer Jobs in Mars, PA (NOW HIRING)

ITBMS Inc.

Production Support Engineer

Pittsburgh, PA · On-site

$39.25 - $51.25/hr

Production Support Engineer with ServiceNow Location: Pittsburgh, PA (Onsite) Must have skills ... DevOps exposure Business continuity and regulatory resiliency knowledge ITIL, SRE or DR ...

Staffingine LLC

Java Support Engineer

Pittsburgh, PA · On-site

Java Support Engineer Job Location: Pittsburgh, PA Job Type: Contract * Application Support Maintenance Provide technical support for Java based applications monitor system performance and ensure ...

NEP GROUP

IP Support Engineer

Pittsburgh, PA · On-site

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units, studios and systems. Essential Duties/Responsibilities: Provide 24/7 technical support for NEP mobile ...

Sira Consulting

Desktop Support

Wexford, PA

$24/hr

Role- IT Deskside Support Engineer Location- Wexford, PA Visa :- USC or GC only rate $24/hr on w2 Long Term Contract Summary JOB TITLE: IT Deskside Support Engineer FUNCTION: Field / Deskside ...

Alstom

APM Fleet Support Engineer

Pittsburgh, PA · On-site

Could you be the full-time APM Fleet Support Engineer - Structure/Mechanical in Pittsburgh, PA, or one of our other locations (Dallas/Fort Worth, TX; Atlanta, GA; Denver, CO; or South San Francisco ...

Alstom

APM Fleet Support Engineer

Pittsburgh, PA · On-site

Could you be the full-time APM Fleet Support Engineer - Structure/Mechanical in Pittsburgh, PA, or one of our other locations (Dallas/Fort Worth, TX; Atlanta, GA; Denver, CO; or South San Francisco ...

Alstom

APM Fleet Support Engineer

Pittsburgh, PA · On-site

Could you be the full-time APM Fleet Support Engineer - Structure/Mechanical in Pittsburgh, PA, or one of our other locations (Dallas/Fort Worth, TX; Atlanta, GA; Denver, CO; or South San Francisco ...

Xylem

Technical Support Engineer

Pittsburgh, PA · On-site

$65K - $85K/yr

The Technical Support Engineer will provide phone, and e-mail technical support to Xylem Water Technologies customers, sales, and service and internal personnel. Using knowledge of Xylem Water ...

Sentinel

Genetec Support Engineer

Pittsburgh, PA · On-site

$105/hr

The individual selected for this Genetec Support Engineer role will support a growing, integrated Genetec access control and video solution across a large global user base spanning 100+ locations.

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Support Developer information

See Mars, PA salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support developer in Mars, PA is $65.11, according to ZipRecruiter salary data. Most workers in this role earn between $44.18 and $77.45 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Mars, PA are hiring for Support Developer jobs?

Cities near Mars, PA with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Mars, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $135,432 per year, or $65.1 per hour.

Java Developer with Production Support

Syntricate Technologies

Pittsburgh, PA • On-site

Full-time

Re-posted 12 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a Java Developer with Production Support experience. The role involves handling user queries, providing support for applications, and leading troubleshooting during production outages.
Responsibilities:
• Ability to handle day-to-day user queries, support activities for applications and overnight batches.
• Identify, define, and implement required monitoring and automation solutions.
• Ability to deal with time sensitive issues in support of critical service level commitments.
• Maintenance of Issues logs, knowledge base articles and documentation.
• Lead troubleshooting during production outages and communicate to management throughout the incident lifecycle.
• Performs complex troubleshooting as a subject matter expert in one or more applications.
• Leads root cause analysis and problem management for problems to address underlying technical issues.
• Work closely with developers on continuous integration / continuous delivery solutions.
• Production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
• Experience in application deployment / release activities.
Qualifications:
Required:
• Java – Coding and check code
• Worked on a support role
• Debugging existing code experience
• Ability to handle day-to-day user queries, support activities for applications and overnight batches.
• Identify, define, and implement required monitoring and automation solutions.
• Ability to deal with time sensitive issues in support of critical service level commitments.
• Maintenance of Issues logs, knowledge base articles and documentation.
• Lead troubleshooting during production outages and communicate to management throughout the incident lifecycle.
• Performs complex troubleshooting as a subject matter expert in one or more applications.
• Leads root cause analysis and problem management for problems to address underlying technical issues.
• Work closely with developers on continuous integration / continuous delivery solutions.
• Production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
• Experience in application deployment / release activities.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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