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Support Developer Jobs in Mars, PA (NOW HIRING)

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

Pittsburgh, PA · On-site

$52 - $69.50/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

New

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Senior Developer (WMS Support)

Pittsburgh, PA · On-site

$93K - $128K/yr

As a Senior Developer (WMS Support), you will be responsible for providing senior-level technical support, maintenance, and continuous improvement for the organization's Warehouse Management System ...

Showing results 21-40

Support Developer information

See Mars, PA salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support developer in Mars, PA is $65.11, according to ZipRecruiter salary data. Most workers in this role earn between $44.18 and $77.45 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What cities near Mars, PA are hiring for Support Developer jobs?

Cities near Mars, PA with the most Support Developer job openings:

Infographic showing various Support Developer job openings in Mars, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $135,432 per year, or $65.1 per hour.

Cloud Support Engineer

BNY

Pittsburgh, PA

$54 - $72.25/hr

Full-time

Re-posted 24 days ago


Job description

hackajob is collaborating with BNY to connect them with exceptional professionals for this role.

Cloud Support Engineer

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Cloud Support Engineer to join our Technology team. This role is in Pittsburgh, PA or Lake Mary, FL.

In this role, you’ll make an impact in the following ways:

  • Operate and optimize cloud infrastructure in accordance with FedRAMP High controls, including monitoring, incident response, configuration management, backups, and patching to maintain continuous compliance.
  • Support privacy impact activities and ensure data flows adhere to BNY’s data handling and protection standards within approved Azure boundaries.
  • Manage identity, access, and authorization mechanisms such as Microsoft Entra ID (Azure AD), Active Directory, MFA, role-based access control, and Just-in-Time access to enforce least privilege and maintain access hygiene.
  • Monitor Azure logs and alerts, triage and escalate incidents, participate in incident response testing and post-incident reviews, and enable relevant Azure security services.
  • Coordinate oversight of third-party service providers interacting with BNY data or services, ensuring compliance with policies and supporting independent reviews.
  • Define and enforce acceptable use restrictions for mobile code and communications technologies, and maintain clear, concise documentation and cross-team coordination.

To be successful in this role, we’re seeking the following:

  • Bachelor's degree in Computer Science, Information Technology, or a related field. - Professional certifications in relevant technologies or infrastructure management are preferred. **EXPERIENCE:** Typically 6-10 years of experience. 
  • Proven experience managing and securing FedRAMP High compliant environments, with strong hands-on skills in Azure identity, access, logging, incident handling, and configuration management.
  • Expertise in Microsoft Entra ID/Azure AD, Active Directory, MFA (security keys/smartcards), Just-in-Time access, RBAC, and AAA concepts.
  • Experience with Azure security alerts, audit log review, log analytics, alert triage, and incident response practices.
  • Ability to build and maintain data and asset inventories, implement and track baseline configurations, and protect configuration plans.
  • Strong technical writing and coordination skills to produce clear oversight documentation, runbooks, and reports.
  • Experience collaborating with security, engineering, compliance, and vendor teams to drive outcomes in production environments.
  • Preferred qualifications include hands-on experience operating Azure in enterprise or regulated environments, familiarity with security control frameworks and continuous monitoring, experience with Microsoft Defender for Cloud or similar tools, and knowledge of least-privilege design patterns and privileged access management.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.