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Support Developer Jobs in Illinois (NOW HIRING)

SES

Engineer, Fleet Support

Chicago, IL · On-site

$71K - $104K/yr

Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...

MX1

Engineer, Fleet Support

Chicago, IL · On-site

$71K - $104K/yr

Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...

Zero Hash

Senior Technical Support Engineer

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

Polyglot Developer: Strong proficiency in writing and debugging code in one or more common ... The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single ...

Culligan

Sales Support Engineer

Libertyville, IL · On-site

$15.91 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...

Culligan NA

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...

Culligan NA

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...

Culligan NA

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...

iManage

Technical Support Engineer

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Being a Technical Support Engineer at iManage means... You're passionate about problem-solving and taking ownership of your work. You will be utilizing your technical skills to help analyze and ...

J5 Consulting

Systems Engineering Support

Springfield, IL · On-site

  • Medical

  • Retirement

  • PTO

Introduction The Sponsor's office requires support for the modernization of existing enterprise ... Demonstrated experience utilizing DevOps methodologies and tools. Highly Desired Skills and ...

Cleo (US)

Support Engineer I

Rockford, IL · On-site +1

$65K - $75K/yr

Position Overview The Support Engineer I serves as the first point of contact for Cleo customers, providing exceptional technical assistance and ensuring a positive customer experience. This role is ...

iManage

Technical Support Engineer

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Being a Technical Support Engineer at iManage means... You're passionate about problem-solving and taking ownership of your work. You will be utilizing your technical skills to help analyze and ...

Adyen

Product Support Engineer

Chicago, IL · On-site

$80K - $105K/yr

Product Support Engineer You will directly support Adyen's merchants on highly technical troubleshooting. You will be a part of a global support organization, using a follow the sun model to enable ...

Supernova Technology

Customer Support Engineer

Chicago, IL · On-site

$50K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide scheduled on-call support to assist with post-business hours incident management and developer assistance * Strive to continue to learn each area of Supernova to become an eventual Subject ...

Adyen

Product Support Engineer

Chicago, IL · On-site

$80K - $105K/yr

Product Support Engineer You will directly support Adyen's merchants on highly technical troubleshooting. You will be a part of a global support organization, using a follow the sun model to enable ...

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All JobsSupport Developer JobsSupport Developer Jobs in Illinois

Support Developer information

See Illinois salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for support developer in Illinois is $65.22, according to ZipRecruiter salary data. Most workers in this role earn between $44.28 and $77.55 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Illinois?

For Support Developer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Illinois look for?

The top searched job categories for Support Developer jobs in Illinois are:

What cities in Illinois are hiring for Support Developer jobs?

Cities in Illinois with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $135,663 per year, or $65.2 per hour.

Engineer, Fleet Support

SES

Chicago, IL • On-site

$71K - $104K/yr

Full-time

Re-posted 14 hours ago

Job description


Engineer, Fleet Support

The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.

The Engineer, Fleet Support will play a key role in the Aircraft Fleet Support team responsible for developing hardware and software (HDW/SW) diagnostic and monitoring tools for the in-cabin system, troubleshooting remote and on-site issues of the Intelsat airborne systems. The role will work closely with Operations, Development, and System Engineering to understand product functionality and drive defect resolution, evaluate system designs in partnerships with Aircraft Engineering, and engage with the reliability and Quality teams to identify different hardware defects.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

  • Support systemic aircraft issues as related to the Intelsat airborne system.
  • Define, Review and Modify installation/Maintenance documents and procedures.
  • Proactively identify, develop, and drive opportunities to improve processes and tools to increase the overall effectiveness of the team.
  • Lead cross functional teams on triaging system interaction issues and driving them to closure.
  • Define dashboards and metrics; establish SLA for the work conducted
  • Create, review, and modify maintenance manuals, fault isolation manuals, Service bulletins.
  • Proactively identify defects by reviewing system data logs
  • Collect data and generate weekly/monthly metrics on all issues reported, triaged and resolved meeting the defined SLA
  • Be an SME for HDW related technical issues and training other team members

COMPETENCIES

  • Aircraft Performance Data Analysis
  • Process Improvement
  • Problem Solving
  • Cross-functional collaboration
  • Failure mode analysis
  • Decision making under pressure

QUALIFICATIONS & EXPERIENCE

Required

  • FAA Airframe & Power Plant Certifications
  • At least 2 years of experience in an aircraft fleet support or engineering role, ideally within the Avionics industry
  • Ability to address and troubleshoot problems associated with aircraft-based equipment.
  • Has used electronic test equipment before.
  • Strong skills in reading electrical schematics.
  • Knowledge with aircraft wiring (power, data bus, discrete I/O, Quadrax)
  • Experience with avionics and flight systems
  • This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident).

Beneficial to Have

  • Bachelor’s degree in mechanical engineering, Automotive Engineering, or a related field.
  • Wi-Fi and wired Ethernet familiarity.
  • Knowledge of Linux and Windows operating systems
  • Experience with IP networking.
  • FAA, RTCA & ARINC standards and regulations familiarity

KEY DELIVERABLES

  • Excellent verbal and written communication skills to interact with cross-functional teams, vendors, and management
  • Strong troubleshooting and problem-solving abilities, with a hands-on approach to resolving technical issues quickly and effectively
  • Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks effectively.

The salary range for this full-time position is $71,175 - $104,400.Salary ranges are determined by role, level, and geographic location. Individual compensation within the range is determined based on work location and a variety of factors, including job-related skills, experience, qualifications, and relevant education or training. Additional compensation and benefits may apply depending on the location and terms of employment. 

SES is an Equal Opportunity and Affirmative Action Employer

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, click here.

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