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Support Developer Jobs in Illinois (NOW HIRING)

Artius Solutions

DevOps Engineer

Chicago, IL · On-site

$54.25 - $74.50/hr

Design, build, and maintain CI/CD pipelines supporting automated software delivery. * Implement and manage build and release pipelines using tools such as Azure DevOps and GitHub Enterprise

Cooley LLP

Product Support Engineer

Chicago, IL

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley

Product Support Engineer

Chicago, IL

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Chicago, IL

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

krg technology inc

Support Engineer

Chicago, IL · On-site

Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...

FIS Amount

Production Support Engineer

Chicago, IL

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

Beyond Finance

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

About the Role As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be ...

Forhyre

Desktop Support Engineer - L2

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

TekWissen LLC

Java Support Engineer

Chicago, IL · On-site

Java Support Engineer Work Location: Chicago, IL 60604 Duration: 12+ Months Job Type: Contract Work Type: Onsite Summary: * We are seeking a highly skilled Java Support Engineer with 8+ years of ...

Fictiv

Product Support Engineer

Schaumburg, IL

$64K - $90K/yr

Impact In This Role The Product Support Engineer provides technical expertise and supports customers and internal stakeholders, with a focus on structural hardware and fasteners used in industrial ...

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How much do support developer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for support developer in Illinois is $65.22, according to ZipRecruiter salary data. Most workers in this role earn between $44.28 and $77.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Illinois are hiring for Support Developer jobs? Cities in Illinois with the most Support Developer job openings:
Support Developer jobs near you

Production Support Dev Specialist - OpenText / Senior Engineer

Purple Drive Technologies

Chicago, IL • On-site

Full-time

Posted 29 days ago

Job description

Overview:
Production Support Dev Specialist - OpenText
Must Have Technical/Functional Skills
  • Cloud Platforms: Strong proficiency in Microsoft Azure, with knowledge of other cloud platforms like Azure being an advantage.
  • CI/CD: Experience with CI/CD tools like Jenkins, GitLab, or Azure DevOps.
  • Programming Languages: Proficiency in languages like Python, Java, or C#.
  • Responsible for maintaining and enhancing OpenText solutions, including development, troubleshooting, and user support.
  • Supporting various OpenText products, like Content Server, Exstream, and cloud solutions, PrivateLink
  • Developing and maintaining workflows, forms, and reports, as well as providing second and third-level support on OpenText products
  • Strong developer who can address technical issues, bugs, and user problems related to OpenText products. This may involve debugging, analyzing logs, and collaborating with other teams to find solutions.
  • Provide database expertise to the software development team, ensuring the core database and application data flow are designed and maintained effectively.

Roles & Responsibilities
  • Good communication / organizational skills to understand and discuss development requirement.
  • Experience with approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems
  • Excellent verbal and written communication skills.

Skills:
PYTHON,JAVA,CI/CD,AZURE,MICROSOFT AZURE,TROUBLESHOOTING,GITLAB

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