1

Support Developer Jobs in Illinois (NOW HIRING)

\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role. \n \n \n \n \n \n Summary: \n \n \n \n \n \n A Level 2.5 BMC Helix Support Engineer bridges the gap ...

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

... DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and ... Experience supporting enterprise applications, cloud-hosted services, integrations, APIs, reporting ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Senior Support Engineer Industry: Information Technology / Professional Services Location (City, State): Chicago, IL Assignment Type: Direct Hire Pay: $75,000 - $90,000 annually Work Schedule: Monday ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...

Network Support Engineer II

Chicago, IL · On-site

$80K - $90K/yr

  • PTO

A technology company is looking for a Hybrid Network Support Engineer II to join their growing organization. A company that is a leader in its field is looking for a Network Support Engineer II with ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Sales Support Engineer

Libertyville, IL · On-site

$115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more ...

Engineer, Fleet Support

Chicago, IL · On-site

$71K - $104K/yr

Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...

Showing results 21-40

Support Developer information

See Illinois salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for support developer in Illinois is $65.22, according to ZipRecruiter salary data. Most workers in this role earn between $44.28 and $77.55 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities in Illinois are hiring for Support Developer jobs?

Cities in Illinois with the most Support Developer job openings:

Infographic showing various Support Developer job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $135,663 per year, or $65.2 per hour.

Engineering Support

Onward Technologies, Inc.

Bensenville, IL • On-site

Full-time

Re-posted 28 days ago


Job description

Title: Engineering Support
Location: Bensenville, Illinois
For this position, sponsorship would not be available now or in the future.
Responsibilities:
Non-Technical Contract Review Responsibilities
  • To ensure the profitability of incoming orders by reviewing all terms and conditions of the customer PO.
  • Process orders of previous parts based on priority and due date.
  • Verify the material, price, delivery, revision level and profitability of every previous part.
  • Ensure that the work released reflects the current material costs and VS procedures.
  • Create RFQs for Purchasing on outside services and large material buys. Use the Alro site on previous materials that are not in the Related Material Cost Grid and update the cost in M1.
  • On assigned accounts complete the Contract Review process, work with the sales team if price increases are needed, release Previous Jobs within guidelines, reassign jobs that need process changes or improvement to a PE, then email the Order Verification to the customer.
  • Ensure that both routings and drawings are legible for shop floor.
  • Release of previous jobs.

Engineering Support Responsibilities
  • We support the Engineering Team by providing resources that open up engineering capacity for higher level project management.
  • To support Engineering with timely estimate and job processing on previous parts.
  • Assist on the development on new part processing through getting information and data as requested from engineering.

File Directory Management
  • Assisting the Project Engineers to locate and move Models and Drawings to the appropriate directory location.
  • Make updates to revised prints and replace the obsolete prints to the current revision.Update M1 revision levels to the new revision.
  • Assist to structure the RFQ, Inspection Report and Material Certification file management in the correct directories.
  • File management of requested Deviation and RMA documents.

Non-Tech Customer Communication
  • Customer emails
  • Request missing information by email for prints, clarification
  • Assist in information flow for Incoming and outgoing orders and estimates,
  • Check on status of Customer Supplied part and communications status to the Ace team.
  • On customer Material Certification requested pull required material certifications and email to the customer

Production Printing
  • Print, assemble job packets and deliver to PM/Nesting
  • Job packet includes: job cards, routings and prints
  • Automated function, daily or as needed

Safety Responsibilities:
  • Always wear personal protective gear when in the plant
  • Participate in all required safety training
  • Speak up when you see something happening that is not safe

Qualifications:
  • Excellent Computer skills including Microsoft Office
  • Blueprint reading
  • Some experience with 2D, 3D, CAD
  • Ability to understand and follow instructions
  • Excellent communication skills
  • Emotional Intelligence Training
  • Customer First Training

If you wish to review our other job opportunities, please go to our careers page: http://www.onwardgroup.com/careers/zoho-submit-resume/
Be sure to follow us on LinkedIn to stay current with our cutting edge industry advancements and development: https://www.linkedin.com/company/onward-technologies/jobs/
Onward Technologies is an Equal Opportunity Affirmative Action employer.We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development.All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.