ZipRecruiter

Log In

1

Support Associate Jobs in Alabama (NOW HIRING)

Belk

Support Flex Associate - Riverchase

Birmingham, AL

$16 - $20.50/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Belk

Support Flex Associate - Riverchase

Birmingham, AL · On-site

$16 - $20.50/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Belk

Support Flex Associate - Parkway Place

Huntsville, AL

$16.75 - $21.75/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Belk

Support Flex Associate - Parkway Place

Huntsville, AL · On-site

$16.75 - $21.75/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Home Depot

Store Support

Montgomery, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Dothan, AL

$13.75 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Scottsboro, AL

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Jasper, AL · On-site

$13.25 - $16.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Tuscaloosa, AL

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Birmingham, AL · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Montgomery, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Florence, AL · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Dothan, AL · On-site

$13.75 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Scottsboro, AL · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

next page

Showing results 1-20

All JobsSupport Associate JobsSupport Associate Jobs in Alabama

Support Associate information

See Alabama salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for support associate in Alabama is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Alabama? The most popular types of Support jobs in Alabama are:
What cities in Alabama are hiring for Support Associate jobs? Cities in Alabama with the most Support Associate job openings:
Support Flex Associate - Riverchase

Support Flex Associate - Riverchase

Belk, Inc. & Belk eCommerce LLC

Birmingham, AL • On-site

$16 - $20.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Belk rating

5.1

Company rating: 5.1 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

18th of 21 rated department stores

Job description

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.
What you will do
  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.
  • Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
  • Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
  • Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
  • Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
  • Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
  • Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities
  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Communicate with excellence.
  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Benefits we offer
  • Medical, Dental, and Vision
  • 401K with Matching Contribution
  • Generous PTO
  • Merchandise Discounts
  • Paid Maternity and Paternal Leave
  • Growth and Professional Development Opportunities
  • Employee Assistance Programs
  • Education and Tuition Reimbursement Programs

*Benefit eligibility dependent on role and/or full-time/part-time status
Your career. Your runway.
At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!

What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Belk logo

About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

View All Belk Jobs

Apply