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Support Associate Jobs in Madison, AL (NOW HIRING)

Belk

Support Flex Associate - Parkway Place

Huntsville, AL · On-site

$16.75 - $21.75/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Belk

Support Flex Associate - Parkway Place

Huntsville, AL · On-site

$16.75 - $21.75/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Home Depot

Store Support

Huntsville, AL

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Madison, AL

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Decatur, AL · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Huntsville, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Decatur, AL

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Madison, AL · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Huntsville, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Huntsville, AL

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

American Freight

Retail Sales Associate

Huntsville, AL

$13 - $14.75/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer ...

American Freight

Retail Sales Associate

Huntsville, AL · On-site

$13 - $14.75/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer ...

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All JobsSupport Associate JobsSupport Associate Jobs in Madison, AL

Support Associate information

See Madison, AL salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for support associate in Madison, AL is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

Administrative Support Associate

Administrative Support Associate

Auburn University

Belle Mina, AL • On-site

$33K/yr

Full-time

Posted 5 days ago

Auburn University rating

6.2

Company rating: 6.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

475th of 544 rated colleges and universities

Job description

Overview
*This position is located in Madison, Alabama*
The individual in this position serves as the primary assistant to the Regional Director, Associate Directors, and other professional staff at the Tennessee Valley and Sand Mountain Research and Extension Centers.
Responsibilities
Responsibilities include, but are not limited to the following:
  • Perform general office clerical and administrative duties such as, answer phone, fax/scan documents, type correspondence, sort/distribute mail, and maintain office supplies.
  • Serve as initial receptionist for callers and visitors.
  • Assist with financial processes such as vendor vouchers, collection reports, and reimbursements for travel.
  • Assist with timekeeping, payroll, and other HR related tasks.
  • Prepare a variety of reports, documents, and spreadsheets as requested and required.
  • Assist with basic farm research duties as needed; and perform other duties as assigned.

Qualifications
Level I:
  • High school diploma or equivalent plus 2 years of experience in clerical and administrative support services.

Level II:
  • High school diploma plus 4 years of experience in clerical and administrative support services.

A valid Alabama driver's license is required.
SUBSTITUTIONS ALLOWED FOR EXPERIENCE: Yes, When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Contract Type
Continuing
Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
  • Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
Posted Date
6/30/2026

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