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Entry Level Support Jobs in Alabama (NOW HIRING)

The Clint McLain Agency, Inc.

$65K - $125K/yr

... Inc. as Entry Level Managers. In this role, you will have the opportunity to develop your ... Provide excellent customer support and build strong customer relationships * Implement strategies ...

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Entry Level Support information

See Alabama salary details

$10

$16

$23

How much do entry level support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level support in Alabama is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.51 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Alabama? The most popular types of Support jobs in Alabama are:
What cities in Alabama are hiring for Entry Level Support jobs? Cities in Alabama with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,051 per year, or $16.9 per hour.

Entry Level Sales Representative

Cleft of the Rock, Inc.

Gadsden, AL • On-site

$65K - $85K/yr

Full-time, Contractor

Re-posted 16 days ago

Job description

Entry-Level Sales Representative

About Us

At Cleft of the Rock, we believe in standing firm in service, compassion, and integrity. Our mission is to help businesses and individuals protect what matters most — their people and their financial security. We provide supplemental insurance solutions that offer peace of mind during life’s unexpected moments.

Our team is made up of caring, driven individuals who find purpose in helping others. We’re not just here to sell — we’re here to serve.

What You’ll Do

As an Entry-Level Sales Representative, you’ll play a key role in bringing financial security and support to both businesses and individual clients. You’ll work directly with business owners, decision-makers, and individuals to educate them on benefits that help protect their teams, families, and themselves.

Responsibilities:

  • Build and maintain relationships with local businesses and individual clients.

  • Conduct needs-based consultations to identify coverage options.

  • Present and enroll clients in supplemental insurance programs.

  • Follow up with business owners and individuals to ensure continued satisfaction.

  • Participate in weekly trainings and development meetings to grow your skills.

What We Offer:

  • Comprehensive training and hands-on mentorship.

  • Licensing assistance and reimbursement to help you get started.

  • A supportive, service-oriented team culture.

  • Unlimited earning potential with commission-based pay (average $65,000–$85,000 annually for entry-level agents).

  • An optional base draw during your first 6 weeks to support your transition.

Who You Are:

  • You find fulfillment in helping others and making a difference.

  • You’re self-motivated, reliable, and enjoy working independently.

  • You communicate with warmth and professionalism.

  • You’re eager to learn, grow, and serve.

  • You thrive in face-to-face relationship-building environments.

Company: Cleft of the Rock
Employment Type: Full-Time | Independent Contractor
Industry: Supplemental Insurance | B2B / Direct Sales
Compensation: Commission-Based (Average $65,000–$85,000 per year) — with an optional base draw available for the first 6 weeks to help you get started
Location: Local Territory (In-person)

Join Us

If you’re ready to start a career that blends purpose with opportunity — where your success is built on serving both businesses and individuals — we’d love to meet you.

Apply today and take the first step toward a meaningful career with Cleft of the Rock.

Learn more at: www.thecleftoftherock.com