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Entry Level Support Jobs in Alabama (NOW HIRING)

Global Star

Entry Level Marketing Assistant

Birmingham, AL · On-site

$70K - $90K/yr

Global Star is hiring an Entry Level Marketing Assistant to join our growing team in Birmingham ... Supporting B2B marketing strategies and customer acquisition efforts * Engaging with customers and ...

Global Star

Entry Level Marketing Assistant

Birmingham, AL · On-site

$70K - $90K/yr

Global Star is hiring an Entry Level Marketing Assistant to join our growing team in Birmingham ... Supporting B2B marketing strategies and customer acquisition efforts * Engaging with customers and ...

Reid Agency

Entry Level Sales Rep

Montgomery, AL · On-site

$500 - $30K/wk

As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to ... Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ...

Reid Agency

Entry Level Sales Rep

Montgomery, AL · Remote

$500 - $30K/wk

As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to ... Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ...

Reid Agency

Remote Entry Level Sales Rep

Dothan, AL · On-site

$500 - $30K/wk

As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to ... Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ...

Reid Agency

Remote Entry Level Sales Rep

Dothan, AL · Remote

$500 - $30K/wk

As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to ... Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ...

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Entry Level Support information

See Alabama salary details

$10

$16

$23

How much do entry level support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level support in Alabama is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Alabama? The most popular types of Support jobs in Alabama are:
What cities in Alabama are hiring for Entry Level Support jobs? Cities in Alabama with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Alabama as of May 2026, with employment types broken down into 2% As Needed, 59% Full Time, 32% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,051 per year, or $16.9 per hour.

Support Technician-Entry Level

525 Technologies

Montgomery, AL • On-site

$15 - $17/hr

Full-time

Posted 13 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Training & development

Support Technician (Entry-Level) | 525 Technologies
About Us: 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic.
Responsibilities :
  • Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
  • Diagnose hardware and software issues using diagnostic tools and problem-solving techniques.
  • Install and configure smart boards, commercial displays, and cameras.
  • Troubleshoot and repair hardware and software issues
  • Participate in data recovery and networking troubleshooting
  • Provide on-site support and maintain documentation of repairs.
  • Collaborate with a team of technicians to meet project goals.
  • Ensure quality control and maintain inventory of spare parts.

Why Join Us:
  • Career Growth: Cross-training opportunities in Low Voltage, IT, and AV Services.
  • Skill Development: Gain real-world experience while working with schools.
  • Supportive Team: Work collaboratively with a team dedicated to your success.
  • Flexible Opportunities: Perfect for recent grads or those looking to transition into IT.

Qualifications:
  • Willingness to install and run ethernet cable
  • Comfortable using ladders and able to lift over 50 lbs.
  • Strong troubleshooting, critical thinking, and time management skills.
  • Positive, professional attitude and reliable transportation.
  • Passion for technology and a willingness to learn.
  • Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.

*Contract to Permanent Position
Compensation: $15.00 - $17.00 per hour
525 Technologies ownership comes from a technical and problem-solving background. The founding ideas and principles are centered around the understanding, helping, and supporting customers with technical needs. Years in the making, we finally launched on May 25, hence the "525". 525's goal is exceeding the needs of our customers. We do this by making their processes more efficient and cost-effective. Our solutions, products, and services are strategically designed to go above and beyond our mission statement, "Making technology simple".

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