ZipRecruiter

Log In

2

Entry Level Support Jobs in Birmingham, AL (NOW HIRING)

Global Star Marketing

Be Seen First

Entry Level Marketing and Sales Assistant

Birmingham, AL · On-site

$1.2K - $1.6K/wk

Support daily marketing, sales, and customer outreach campaigns * Communicate with customers face ... Learn entry-level skills in sales, marketing, customer service, and business development ...

next page

Showing results 1-20

All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Birmingham, AL

Entry Level Support information

See Birmingham, AL salary details

$11

$17

$24

How much do entry level support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level support in Birmingham, AL is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.13 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Birmingham, AL?

The most popular types of Support jobs in Birmingham, AL are:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Birmingham, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,242 per year, or $17.4 per hour.

Entry-Level Event Assistant

WHITEBOARD BD

Birmingham, AL • On-site

$38K - $48K/yr

Other

Posted 2 days ago

New

Job description

Entry-Level Event Assistant

Birmingham, AL | Full-Time | Immediate Start | Full Training Provided


Looking for an entry-level role where you can build a career in events, sales, customer service, and business development? Whiteboard BD is hiring motivated individuals to join our team as Entry-Level Event Assistants.


In this customer-facing role, you'll represent leading brands at promotional events and live campaigns, engage with customers, build brand awareness, and support sales while developing valuable communication and leadership skills.


Key Responsibilities

  • Represent client brands at promotional events and live activations.
  • Engage with customers through face-to-face conversations.
  • Promote products and services while generating sales opportunities.
  • Assist with event setup, presentation, and customer experience.
  • Work with your team to achieve sales and event targets.


What We're Looking For

  • Excellent communication and people skills.
  • A positive attitude and willingness to learn.
  • Motivated, ambitious, and goal-oriented individuals.
  • Comfortable working in a fast-paced, customer-facing environment.
  • Experience in retail, hospitality, customer service, events, marketing, or sales is helpful but not required.


What You'll Receive

  • Weekly pay plus performance-based bonuses.
  • Full training and ongoing mentorship.
  • Fast-track progression into Team Leader and Management opportunities.
  • A supportive, energetic team culture.
  • Valuable experience in sales, marketing, events, customer engagement, and leadership.


If you're ready to launch your career with a growing company that invests in your development, apply today to join Whiteboard BD as our next Entry-Level Event Assistant.

Apply