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Substance Abuse Program Manager Jobs in Springfield, MA

COMMUNITY RENEWAL TEAM INC

Substance Use Counselor

Hartford, CT · On-site

$22.50 - $30.25/hr

The omission of an essential function does not preclude management from assigning duties not listed ... Maintains documentation in compliance with agency and program standards. * Participates in staff ...

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Substance Abuse Program Manager information

What are the key skills and qualifications needed to thrive as a substance abuse program manager?

To thrive as a Substance Abuse Program Manager, you need a background in social work, psychology, or counseling—often with a master's degree and relevant state licensure or certification. Familiarity with case management software, electronic health records, and compliance regulations such as HIPAA is typically essential. Strong leadership, communication, and conflict resolution skills help you effectively manage staff, coordinate care, and support clients. These skills are crucial for ensuring the delivery of effective, ethical, and compliant treatment services within substance abuse programs.

What is the difference between Substance Abuse Program Manager vs Substance Abuse Counselor?

AspectSubstance Abuse Program ManagerSubstance Abuse Counselor
CredentialsOften requires a bachelor's or master's degree in a related field, plus certifications like CADC or CSACTypically requires a certification such as CADC or CSAC, and relevant training
Work EnvironmentOversees programs, manages staff, and coordinates services in clinics or treatment centersProvides direct counseling to clients in treatment settings or outpatient clinics
Employer & Industry UsageUsed by healthcare organizations, government agencies, and treatment facilitiesCommonly employed in outpatient clinics, rehab centers, and community health programs

The main difference is that Substance Abuse Program Managers oversee and coordinate treatment programs, while Substance Abuse Counselors work directly with clients providing counseling services. Both roles require relevant certifications and are integral to addiction treatment services, but they differ in responsibilities and work scope.

What does a substance abuse program manager do?

A Substance Abuse Program Manager oversees the planning, implementation, and evaluation of programs designed to prevent and treat substance abuse. They manage staff, coordinate services, ensure compliance with regulations, and often handle budgeting and reporting. Their responsibilities also include developing policies, working with community partners, and ensuring clients receive appropriate care. The role requires strong leadership, organizational, and communication skills.

What are some common challenges faced by substance abuse program managers, and how can they effectively address them?

Substance Abuse Program Managers often encounter challenges such as managing limited resources, ensuring compliance with regulatory standards, and supporting a diverse client population with varying needs. They must balance administrative duties with staff supervision and client care oversight, which requires strong organizational and interpersonal skills. To address these challenges, effective managers prioritize clear communication, ongoing staff training, and the development of evidence-based policies and procedures. Collaborating with community partners and staying updated on best practices can also enhance program effectiveness and client outcomes.
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Infographic showing various Substance Abuse Program Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Program Supervisor

Center for Human Development (Massachusetts)

Springfield, MA • On-site

$46K/yr

Full-time

Medical, Dental, Life, PTO

Re-posted 3 days ago

Job description

Center for Human Development (CHD), is seeking a Program Supervisor for a Youth and Young Adult Supported Living Community located in Springfield, MA. This program provides long term support for young adults (18-22 years old). In this program, the population served will receive housing in an apartment setting where the focus is on development of independent living skills in the areas of employment, budgeting, transportation and education, etc.

Your role as a Program Supervisor: 

The Program Supervisor assists the Program Manager/Assistant Program Manager (PM/APM) with the oversight of their assigned group home. The youths we service are referred to by the Department of Children and Families (DCF). The youth referred to the program will have complex mental health, medical, cognitive and behavioral challenges. Many of the youth have families struggling with a range of issues including substance abuse, domestic violence and mental health concerns, as well as economic stressors. The Program Supervisor assists in the completion of these processes and ensures that the maximum integration of CHD services are being carried out efficiently and effectively. The Program Supervisor works within the Agency's team model, establishing open communication, support and accountability among program staff. They assist in the overall functioning of the program to meet the needs of the youth and their families. They will provide supervision to the staff ensuring that the policies and procedures of the program are being followed and that the staff receive information, training, and guidance that promotes their growth and development. In the absence of the PM/APM, the Program Supervisor will assume the roles and responsibilities of the PM/APM.   

Requirements: 

  • Bachelor’s degree from an accredited educational institution preferred. (Can be substituted w/experience).
  • Minimum of 3 years of residential and/or supervisory experience preferred.
  • Experience working with youth and their families.
  • Experience in community child welfare and mental health programming.
  • Driver’s license required.
  • Have a legally registered & insured car for work use.

Success Factors: 

The Program Supervisor should be a professional who actively supports the philosophy of the agency and maintains a high level of commitment to agency staff and clients. Personality traits should include:

  • Philosophical commitment to the concept of human potential.
  • Assertiveness and confidence.
  • Sensitivity to issues of diversity and oppression.
  • Directive and goal oriented.
  • High energy level and self-initiated, creative and resourceful.
  • Perform well under stress.
  • Open and direct.
  • Works well as a member of a team.
  • Expresses patience, care and compassion.
  • Enjoys recreational activities

The pay rate is $46,800. This full-time role includes a full-benefit package, including Dental, Health and Life insurance, paid time off, earned vacation time, just to name a few. 

At Center for Human Development (CHD), Care Finds a Way: 

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. 

CONNECT WITH OUR TEAM TODAY! 

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you! 

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