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Substance Abuse Program Manager Jobs in Springfield, MA

baymark

Substance Abuse Counselor

Chicopee, MA · On-site

$25.20 - $28/hr

... programs and offering techniques for handling opioid addiction ... Counselor conducts group sessions and individual sessions to assist with crisis management and ...

baymark

Weekend Substance Abuse Counselor

Chicopee, MA · On-site

$22.25 - $30.25/hr

... programs and offering techniques for handling opioid addiction ... Counselor conducts group sessions and individual sessions to assist with crisis management and ...

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Substance Abuse Program Manager information

What does a substance abuse program manager do?

A Substance Abuse Program Manager oversees the planning, implementation, and evaluation of programs designed to prevent and treat substance abuse. They manage staff, coordinate services, ensure compliance with regulations, and often handle budgeting and reporting. Their responsibilities also include developing policies, working with community partners, and ensuring clients receive appropriate care. The role requires strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a substance abuse program manager?

To thrive as a Substance Abuse Program Manager, you need a background in social work, psychology, or counseling—often with a master's degree and relevant state licensure or certification. Familiarity with case management software, electronic health records, and compliance regulations such as HIPAA is typically essential. Strong leadership, communication, and conflict resolution skills help you effectively manage staff, coordinate care, and support clients. These skills are crucial for ensuring the delivery of effective, ethical, and compliant treatment services within substance abuse programs.

What are some common challenges faced by substance abuse program managers, and how can they effectively address them?

Substance Abuse Program Managers often encounter challenges such as managing limited resources, ensuring compliance with regulatory standards, and supporting a diverse client population with varying needs. They must balance administrative duties with staff supervision and client care oversight, which requires strong organizational and interpersonal skills. To address these challenges, effective managers prioritize clear communication, ongoing staff training, and the development of evidence-based policies and procedures. Collaborating with community partners and staying updated on best practices can also enhance program effectiveness and client outcomes.

What is the difference between Substance Abuse Program Manager vs Substance Abuse Counselor?

AspectSubstance Abuse Program ManagerSubstance Abuse Counselor
CredentialsOften requires a bachelor's or master's degree in a related field, plus certifications like CADC or CSACTypically requires a certification such as CADC or CSAC, and relevant training
Work EnvironmentOversees programs, manages staff, and coordinates services in clinics or treatment centersProvides direct counseling to clients in treatment settings or outpatient clinics
Employer & Industry UsageUsed by healthcare organizations, government agencies, and treatment facilitiesCommonly employed in outpatient clinics, rehab centers, and community health programs

The main difference is that Substance Abuse Program Managers oversee and coordinate treatment programs, while Substance Abuse Counselors work directly with clients providing counseling services. Both roles require relevant certifications and are integral to addiction treatment services, but they differ in responsibilities and work scope.

What are popular job titles related to Substance Abuse Program Manager jobs in Springfield, MA?

For Substance Abuse Program Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Substance Abuse Program Manager jobs in Springfield, MA look for?

The top searched job categories for Substance Abuse Program Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Substance Abuse Program Manager jobs?

Cities near Springfield, MA with the most Substance Abuse Program Manager job openings:

Substance Abuse Program Manager jobs near you
Infographic showing various Substance Abuse Program Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Substance Abuse Counselor

Health Care Resource Centers

Chicopee, MA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Compassionate Substance Use Counselor Needed!

Position Overview:
Substance use counselor will be in charge of assisting patients through medically assisting programs and offering techniques for handling opioid addiction. Counselor conducts group sessions and individual sessions to assist with crisis management and coping strategies. Additionally, the counselor will evaluate patients’ progress during therapy.  Substance abuse counselors may also need to collaborate with doctors, nurses, and therapists for patients’ therapy and treatment for the best overall outcome.

 

Responsibilities:

  • Conducts individual initial assessment and evaluation interviews for service eligibility determination
  • Facilitates establishes and reviews with each patient the initial treatment plan
  • Completes Bio-psychosocial assessment.
  • Provide individual and group counseling services; direct service hours at regularly scheduled intervals; coordinate all services throughout treatment
  • Involve families and significant others in patient’s recovery process whenever possible
  • Respond, as needed, to patient grievances and complaints
  • Develop aftercare plans and discharge plans
  • Other related duties as determined by the supervisor

Qualifications:

  • Bachelor’s Degree with a minimum of 1 year of individual counseling experience
  • Master’s Degree in Behavioral Science with a minimum of 1 year of individual counseling experience
  • Associate’s Degree or High School Diploma with a current certification and 1 year of supervision. Certifications include CAC (Certified Addiction Counselor), CADC (Certified Alcohol and Drug Counselor), or CADC II or Massachusetts state LADC II
  • Previous experience working with chemically dependent individuals a plus.
  • Must demonstrate a positive, non-judgmental, and accepting attitude toward our patient population
  • Satisfactory criminal background check and drug screen

Salary Range:

Salary ranges from $25.20 to $28.00 an hour. 

The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.

BayMark offers excellent benefits:

  • 401K match
  • Medical, Dental, Vision Insurance
  • Voluntary Worksite Benefits (i.e., Accidental Injury)
  • Company paid Short & Long Term Disability
  • Company paid Basic Life Insurance
  • Paid Time Off
  • Bereavement Leave
  • Flexible Sick Time
  • Employee Referral Program
  • BayMark Perks Program
  • Jury Duty & Witness Duty Leave
  • BayMark University Learning

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.

 

What to expect from us:

Health Care Resource Centers, a BayMark Health Services Company, is a progressive substance abuse treatment program, committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.  

 

BayMark Health Services is committed to providing Equal Employment Opportunities (EEO) and to follow compliance guidelines with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws