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Subscription Remote Jobs in Oregon (NOW HIRING)

Senior Account Executive - ISVs

OR · On-site +1

$131.63K - $165.75K/yr

Strong understanding of embedded licensing , subscription models, and contractual negotiations ... Remote #LI-MM1 The base salary range for this role is $131,625.00 - $165,750.00 /year. Exact ...

Senior Billing Revenue Analyst

Portland, OR · Remote

$85.40K - $111.40K/yr

This role is designed for someone who brings deep expertise in subscription billing, a foundational ... This is a fully remote position open to candidates based in the United States. We offer competitive ...

Exceed quarterly and annual goals for new software subscription, professional services and training ... Employee Resource Groups EEO/VEVRAA #LI-MH2 #LI-Remote

Senior Business Analyst

OR · Remote

$140K - $160K/yr

Remote This role requires the individual to be based in Flexible across U.S. time zones ... Calm, free premium subscription * Employee Discount Program

Senior Strategic Financial Analyst - Growth

OR · Remote

$85.40K - $106.40K/yr

This is a remote role open to candidates across the U.S. and Canada; West Coast time zone ... subscription models). * Proficiency with SQL for self-serve analysis; familiarity with BI tools ...

Senior Software Engineer

OR · On-site +1

$155.70K - $173K/yr

Remote This role requires the individual to be based in Flexible across U.S. time zones ... Calm, free premium subscription * Employee Discount Program

In addition, you will be involved in the sales cycle to coordinate subscription renewal, up-sell ... This role can be remote, anywhere in the United States or LATAM. Responsibilities : * Create and ...

QA Engineer II

OR · Remote

$80K - $89K/yr

Our SaaS subscription software is used by 85k+ active customers in over 100 countries. The QA ... REMOTE

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Showing results 1-20

Subscription Remote information

What are the key skills and qualifications needed to thrive as a Subscription Remote Specialist, and why are they important?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.

What are some common challenges faced by remote subscription specialists, and how can they be managed effectively?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What are Subscription Remote jobs?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What are the most commonly searched types of Subscription jobs in Oregon? The most popular types of Subscription jobs in Oregon are:
What are popular job titles related to Subscription Remote jobs in Oregon? For Subscription Remote jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Subscription Remote jobs? Cities in Oregon with the most Subscription Remote job openings:
Software Engineer (Active Account)

Software Engineer (Active Account)

Active911

Philomath, OR • On-site, Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

Reports To: Tech Lead Manager
Location: Philomath, Oregon (Onsite)

Company Overview

Active911 is a fast-growing SaaS company dedicated to helping heroes save lives by providing innovative software that empowers over 500,000 first responders worldwide. Our emergency notification, routing, and communication tools enable firefighters, EMTs, law enforcement, and others to respond faster and make informed decisions in critical moments. Based in Philomath, Oregon, our team is continually pushing public safety technology forward, fueled by a collaborative, mission-driven culture. Join us to make a real impact in a lean tech company where your work directly supports first responders and their communities.

Job Summary

As a Software Developer on Active911's ActiveAccount team, you will play a critical role in developing intuitive, reliable software for customer account management, streamlined purchase flows, and robust subscription systems, enabling first responders to focus on their mission of saving lives. Reporting to the Tech Lead Manager, you will write high-quality, maintainable code, contribute to scalable, cloud-native solutions on AWS, and ensure system reliability through robust monitoring and CI/CD practices. Your contributions will support seamless user experiences and align with Active911's mission of operational excellence, delivering high-impact solutions that empower first responders worldwide.

Responsibilities

Code Development: Write clean, efficient, and maintainable code for web applications, mobile apps, RESTful APIs, and microservices to support customer account management, purchase flows, and subscription systems.

Code Quality: Write and maintain unit tests, and participate in code reviews to uphold high standards, share knowledge, and ensure robust, secure codebases.

Production Deployment: Perform deployments to production environments, maintain and improve CI/CD pipelines, and manage production infrastructure to ensure reliable, secure, and efficient delivery of services.

Collaboration: Work closely with QA analysts, engineers, designers, product managers, and other stakeholders to deliver thoroughly tested, seamless features.

System Design: Contribute to the design and architecture of scalable, cloud-native solutions on AWS, ensuring reliable and efficient systems.

Innovation and Ideation: Actively participate in discussions to propose and refine innovative improvements to account management and subscription systems, enhancing user experience and operational efficiency.

Customer Engagement: Occasionally interact with customers to gather feedback, understand their needs, and ensure solutions meet real-world requirements.

On-Call Duties: Participate in on-call rotations to address system outages or critical issues, ensuring high availability and reliability of services, including evenings, weekends, or holidays as needed.

Performance Reliability: Support the system with a DevOps mindset by ensuring operationally sound delivery of code, leveraging CI/CD pipelines, robust monitoring practices, and proactive issue resolution to maintain reliability and performance after deployment.

Continuous Learning: Stay current with industry best practices, emerging technologies, and advancements in account management and subscription systems to enhance development processes.

Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
Experience:

  • 3+ years of software development experience, ideally in a SaaS environment.

  • Proficiency in programming languages such as TypeScript, PHP, Java, Kotlin, Swift, and Objective-C.

  • Experience with web applications, mobile apps, RESTful APIs, and database technologies (e.g., MySQL, PostgreSQL).

  • Familiarity with cloud platforms, preferably AWS.

Preferred Qualifications:

  • Experience with customer account management systems, payment processing, or subscription-based platforms.

  • Experience working with OAuth2 standard for authentication/authorization.

  • Familiarity with public safety or emergency response technology.

  • Knowledge of agile methodologies (e.g., Scrum, Kanban).

Physical and Other Requirements:

  • Ability to sit or stand for extended periods.

  • Comfortable working in an office setting.

  • Availability for on-call duties during outages, which may include evenings, weekends, and holidays.

  • Willingness to travel up to 10% annually.

Benefits

Salary Range: $80,000 - $120,000 annually
Status: Exempt

At Active911, we take pride in offering a comprehensive benefits package that supports the well-being and success of our team. We provide full medical, dental, and vision insurance for employees, with family coverage available with 50% company-paid. Our generous vacation and sick leave policies ensure you have the time you need for rest, recovery, and personal matters. We offer flexible work hours and allow up to 20% remote work, including extended remote work options for travel or other needs with manager approval. To support your financial future, we contribute 3% to your 401(k) retirement plan. We also offer unique programs like our Gym Membership Reimbursement, a Volunteer First Responder Bonus, and a $5,000 First-Time Homebuyer Down Payment Assistance Program, because we believe in investing in every aspect of your life.

Active911 is an equal opportunity, at-will employer, which complies with the Americans with Disabilities Act.