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Student Service Assistant Jobs (NOW HIRING)

Ivy Tech

Student Service Professional (SSP)

Kokomo, IN · On-site

$41K - $43K/yr

The Student Services Professional (SSP) serves as the initial point of contact for students on the ... Counsel and assist students with the online registration process , answer questions, and assist ...

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How much do student service assistant jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for student service assistant in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Student Service Assistant vs Academic Advisor?

AspectStudent Service AssistantAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor’s degree often required; some roles may prefer related certifications
Work EnvironmentEducational institutions, student support officesAcademic departments, student counseling centers
Employer & Industry UsageUniversities, colleges, vocational schoolsUniversities, colleges, academic institutions
Common Search & Comparison IntentUnderstanding entry-level student support rolesGuidance on academic planning and student success

The main difference is that a Student Service Assistant provides general support to students, handling administrative tasks and customer service, while an Academic Advisor offers guidance on academic programs and career planning. Both roles are essential in educational settings but serve different functions within student support services.

What cities are hiring for Student Service Assistant jobs? Cities with the most Student Service Assistant job openings:
What are the most commonly searched types of Student Service jobs? The most popular types of Student Service jobs are:
What states have the most Student Service Assistant jobs? States with the most job openings for Student Service Assistant jobs include:
Student Service Assistant jobs near you
Infographic showing various Student Service Assistant job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,464 per year, or $16.6 per hour.
Student Service Center Coordinator, Enrollment Management - School of Medicine

Student Service Center Coordinator, Enrollment Management - School of Medicine

Wayne State University

Detroit, MI

Other

Posted 9 days ago

Wayne State University rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

240th of 534 rated colleges and universities

Job description

Position Purpose: 
The Student Service Center is the first stop for students as they engage with the Offices of Financial Aid, Records and Registrar and Undergraduate Admissions.  This position supports the University's goal of offering a student centered approach to helping incoming and continuing students navigate these offices.  Reports to Director, Student Service Center. 
Essential Functions: 
Select, train, and supervise Student Service Center front desk Student Assistants and Work Study staff. Partner with Director and other key staff in coordinating Student Service Center schedule to ensure adequate coverage at peak times.
Coordinate and participate in outreach events including calling campaigns, mailings, and on-campus programs including Student Service Center Express, University Orientation, Orientation II, etc. Coordinate outgoing calling campaigns with other Enrollment Management units.
Serve as a point of contact for defined market segments by providing excellent customer service through clear written and verbal communications. Assist students, parents, and others in the community by providing instructions and information, clarifying outstanding requirements, and assisting students with building relationships with other campus personnel.  Lead in a student-focused customer forward philosophy.  Triage student needs across each service platform to ensure students are being placed on the most meaningful paths.
Collaborate with key stakeholders, share the basic functions of the Student Service Center office, and find ways to become more collaborative to support students utilizing shared data and best practices.
Create and maintain reports and databases to document performance and provide statistical analysis of outcomes in comparison to divisional goals for increasing efficiency and quality of service as well as monitoring cost benefits and effectiveness of activities performed.  Utilize data to identify trends and behavioral drivers, develop growth strategies, forecast performance goals, and analyze results to inform outreach activities. Provide updates and report analysis to Enrollment Management senior leadership
Collaborate with other Enrollment Management units to coordinate the implementation and evaluation of communications, outreach, registration, and graduation activities. Adapt work to model best and promising practices across this "one-stop" philosophy for student services.
Perform other related duties as assigned.

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