Student Service Assistant Jobs in Quebec (NOW HIRING)

Job Description

Student Employment / Part-Time (21 hours per week) / Start Date: As Soon As Possible / Contract

Build the future with us

Are you passionate about administrative support, meticulous file management and looking to contribute to the mission of a company that aims to help its clients feel confident and secure about their future? As a Student - Absence Management, you will play a key role by carrying out various administrative tasks related to absence management, disability cases, and supporting the department's activities.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you will accomplish with us
As a Student - Absence Management, you will be at the core of our mission. Here are the main responsibilities:

• Reviewing and responding to new requests received in the team's mailbox;
• Answering employee questions by phone or email according to established guidelines;
• Following up with vendors regarding invoicing and ensuring invoices are processed;
• Managing the opening and administrative follow-up of disability files, including activities in various systems such as employee records, notifications to external providers, updates to the main database, and departure notifications to managers;
• Providing administrative support to the Global Health team in implementing improvement projects related to disability management and other related activities;
• Contributing to the continuous improvement of existing processes;
• Supporting the team with any other related duties.

What could accelerate your success in this role
We are looking for someone who:

• Is currently a student in a related field;
• Is available to work a minimum of 21 hours per week during academic terms (daytime, Monday to Friday);
• Stands out for their proactivity, efficiency, and discretion in carrying out their duties;
• Demonstrates a high level of autonomy;
• Has a strong customer focus and a high degree of professionalism;
• Is recognized for their organizational skills, ability to manage priorities, and commitment to quality work;
• Demonstrates an interest in health and safety in the workplace;
• Has an intermediate level of English proficiency, as the individual will be required to communicate verbally and in writing, in the course of administrative duties, with English-speaking colleagues and internal and external partners across Canada on a weekly basis;
• Has excellent French language skills, both spoken and written.

Why you will love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.
• Artificial intelligence is in everyone's hands, enabling you to increase your personal efficiency and supporting the organization's growth.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The possibility to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces.
• Student benefits: Access to internal training, mentoring, involvement in real projects, flexible schedules adapted to studies, and a rewarding experience for your professional journey.

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you!

The typical hiring range for this position is $23.50 to $28.75 CAD per hour; the base salary offered varies according to years of study and the position status (student or intern). At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

Location(s)Quebec / 1080, Grande Allee WestOther Possible Location(s)Montreal / 1981 McGill College AvenueVancouver / 988 Broadway WestToronto / 26 Wellington Street East
Company

iA Financial Group

Posting End Date2026-08-17Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we're invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privee de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rheaume et associes, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.