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How much do student financial services counselor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for student financial services counselor in the United States is $45,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $49,500.00 per year, depending on experience, location, and employer.

What is a student financial services counselor?

Student Financial Services Counselors are professionals who assist students and their families in understanding, applying for, and managing financial aid options such as scholarships, grants, loans, and payment plans. They provide guidance on completing financial aid applications, explain eligibility requirements, and help resolve issues related to student accounts and billing. Their goal is to support students in making informed decisions about financing their education and to ensure compliance with relevant financial aid regulations.

What are the key skills and qualifications needed to thrive as a student financial services counselor?

To thrive as a Student Financial Services Counselor, you need a solid understanding of financial aid regulations, student loan programs, and financial planning, typically supported by a bachelor’s degree in a related field. Familiarity with financial aid management systems (such as Banner or PowerFAIDS), the FAFSA process, and federal/state financial aid guidelines is important. Outstanding interpersonal skills, attention to detail, and the ability to explain complex information clearly help counselors build trust and effectively guide students. These competencies ensure compliance, foster student success, and support the institution’s financial aid objectives.

What are some common challenges student financial services counselors face when assisting students with financial aid?

Student Financial Services Counselors often encounter challenges such as helping students understand complex financial aid regulations, managing high volumes of inquiries during peak enrollment periods, and navigating unique or urgent student situations. Counselors must clearly explain eligibility criteria, deadlines, and documentation requirements, all while maintaining empathy and confidentiality. Balancing regulatory compliance with personalized support is key to ensuring students receive accurate guidance and feel supported throughout the financial aid process.

How to become a student financial services counselor?

To become a student financial services counselor, candidates typically need a bachelor's degree in finance, education, or a related field. Relevant skills include strong communication, customer service, and knowledge of financial aid programs; some positions may require certification or training in financial counseling. Gaining experience through internships or entry-level roles in financial aid offices can also be beneficial.

What cities are hiring for Student Financial Services Counselor jobs?

Cities with the most Student Financial Services Counselor job openings:

What are popular job titles related to Student Financial Services Counselor jobs?

For Student Financial Services Counselor jobs, the most frequently searched job titles are:

Student Financial Services Counselor jobs near you

Director of Student Financial Services

Roberts Wesleyan University

Rochester, NY

$80K/yr

Full-time

Re-posted 16 days ago

Job description

Description

Job Objective:  Provide leadership, accountability, and daily management of the Office of Student Financial Services. Create and maintain an attitude of quality customer service to students, families, and partners. Maintain regulatory compliance and protect the integrity of the financial aid services of the University.


Job Responsibilities:


Operational Oversight:

  • Oversee full-service financial aid processing, including document collection, budgeting, awarding, FAFSA verification, and loan certification for college related programs.
  • Monitor student Satisfactory Academic Progress for all students.
  • Review financial aid eligibility for students and allocate funds to students accordingly.
  • Provide leadership and direction around processes related to the disbursement of funds.
  • Demonstrate attitude of quality customer service to students and families.
  • Maintain current knowledge of federal and institutional policies and procedures regulating student aid.
  • Present material related to financial aid and/or internal policies and procedures to various audiences.
  • Manage processes to allow for efficient and accurate processing of financial aid.
  • Complete annual, quarterly, and monthly audits and reconciliations.
  • Maintain compliance with all regulations

Policy and Planning Participation:

  • Oversee the development and implementation of policies and procedures which ensure the successes of all functions of the financial aid awarding process including:
    • Preparing and delivering financial aid awards to students in an effective manner.
    • All aspects of financial aid processing including document collection, budgeting, awarding,
    • FAFSA verification, and loan certification.
    • Counseling to students and families through each step of the financial aid process.
  • Develop a communication plan for students and families through each step of the financial aid and students finance model.
  • Manage staff to provide insight and leadership, regarding various functions including (but not limited to): compliance review, communications, systems review, and budget discussions.
  • Develop strategies for new and returning students which promote sound financial planning for the purpose of successfully financing the academic goals of each student.
  • Provide data for key performing indicators.

Collaboration:

  • Coordinate financial aid functions with appropriate offices and recruitment vendor(s), as it relates to financial aid.
  • Coordinate communication with admissions offices and other student services offices, and those involved in academic advising to ensure they have accurate information and contacts to help students make solid financial decisions.

Team Management and Supervision:

  • Hire, train, and supervise Student Financial Services staff in the essentials of customer service, student outreach, student financial planning, and the necessary elements of federal and state financial aid compliance.
  • Provide leadership, training, and accountability for financial aid staff as they work with prospective students with application to graduation.
  • Implement and document regular and consistent quality control functions to measure accuracy and quality of Title IV awarding as well as institutional controls.
  • Provide technical training and guidance.
The approved salary for this position is:  $70.000.00 - $80,000.00/annually

Requirements

Qualifications

  • 5 years comparable work experience
  • Previous accounting or customer service background is required.
  • Financial Aid system experience.
  • Attention to detail
  • Familiarity with accounting procedures
  • Strong project management skills
  • Ability to manage multiple tasks simultaneously.
  • Ability to project a positive image of the College to all constituents
  • Bachelor's degree in Business Administration or Public Administration
  • Excellent communication skills
  • Excellent interpersonal skills
  • Excellent teamwork skills 

Apply