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Student Finance Specialist Jobs (NOW HIRING)

Berklee College of Music

Berklee POPP seeks a Student Finance Specialist for a temporary, 30-hour-per-week position supporting an up-to-a-year-and-a-half initiative to implement Workday Student. Reporting to the Student ...

Covista

Student Finance Specialist

Cincinnati, OH

Educates students on financial responsibility, including cost of attendance, funding timelines, repayment considerations, and implications for continued enrollment. * Assist and engage students ...

New

Covista

Student Finance Specialist

Salt Lake City, UT · On-site

Educates students on financial responsibility, including cost of attendance, funding timelines, repayment considerations, and implications for continued enrollment. * Assist and engage students ...

New

Soka

Student - Finance

Campus, IL · On-site

The Finance area hopes to utilize a student to assist in office filing and projects. Successful candidate will possess:strong verbal, written, and interpersonal communication skillsa positive ...

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Student Finance Specialist information

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$21K

$53.4K

$93.5K

How much do student finance specialist jobs pay per year?

As of May 28, 2026, the average yearly pay for student finance specialist in the United States is $53,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Student Finance Specialist, and why are they important?

To thrive as a Student Finance Specialist, you need a solid understanding of financial aid processes, regulations, and student account management, usually backed by a degree in finance, accounting, or a related field. Familiarity with financial aid management systems (like Banner or PeopleSoft), FAFSA, and compliance standards such as Title IV is essential. Strong attention to detail, problem-solving, and effective communication skills help in assisting students and collaborating with internal departments. These skills are vital for ensuring accurate financial aid processing, regulatory compliance, and positive student experiences.

What are some common challenges Student Finance Specialists face, and how can they effectively manage them?

Student Finance Specialists often encounter challenges such as navigating complex financial aid regulations, managing high volumes of student inquiries, and balancing accuracy with efficiency. To effectively manage these, it’s important to stay up-to-date with regulatory changes, develop strong organizational skills, and practice clear communication. Building collaborative relationships with other departments, like admissions and the registrar’s office, can also streamline processes and improve student support.

What does a Student Finance Specialist do?

A Student Finance Specialist assists students and their families in understanding and navigating the financial aid process. They advise on eligibility for loans, grants, and scholarships, help complete financial aid applications, and ensure compliance with relevant regulations. These specialists also provide guidance on tuition payment plans and may resolve billing or funding issues. Their goal is to help students secure the necessary funding to pursue their education.

What is the difference between Student Finance Specialist vs Financial Aid Advisor?

AspectStudent Finance SpecialistFinancial Aid Advisor
Required CredentialsTypically a bachelor's degree in finance, education, or related field; certifications like NASFAA or financial aid certificationsSimilar credentials; often holds a bachelor's degree in finance, education, or counseling; certifications may include NASFAA or financial aid certifications
Work EnvironmentEducational institutions, government agencies, or private organizations assisting students with financing optionsColleges, universities, or financial aid offices providing guidance on financial aid options
Employer & Industry UsageUsed interchangeably in many institutions; focuses on student financial supportCommonly used term; emphasizes advising students on financial aid

Both roles involve helping students navigate financial aid options, requiring similar education and certifications. The main difference lies in terminology preference; 'Student Finance Specialist' may imply a broader scope, while 'Financial Aid Advisor' is more common in educational settings.

More about Student Finance Specialist jobs
What cities are hiring for Student Finance Specialist jobs? Cities with the most Student Finance Specialist job openings:
Who are the top companies hiring for Student Finance Specialist jobs? The top employers for Student Finance Specialist jobs are:
What job categories do people searching Student Finance Specialist jobs look for? The top searched job categories for Student Finance Specialist jobs are:
What are popular job titles related to Student Finance Specialist jobs? For Student Finance Specialist jobs, the most frequently searched job titles are:
Student Finance Specialist jobs near you
Infographic showing various Student Finance Specialist job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,410 per year, or $25.7 per hour.
Student Finance Specialist (Temporary)

Student Finance Specialist (Temporary)

Berklee College of Music

Remote

Part-time

Posted 22 days ago

Berklee College Of Music rating

7.1

Company rating: 7.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

342nd of 528 rated colleges and universities

Job description

Job Description:
About Berklee Pre-College, Online, and Professional Programs (POPP):
Berklee's division of Pre-College, Online, and Professional Programs (POPP) is at the forefront of contemporary music education worldwide, serving more than 3.5 million students to date. Currently comprising Berklee Online, Berklee Summer Programs, and Berklee Press, POPP is shaping the key players of tomorrow's music industry through innovative study in performance, production, business, theater, dance, and more. Students emerge from programs with a professional portfolio, practical job skills, and a strong sense of community. Through internationally acclaimed online courses and degree programs, intensive summer programs and workshops, textbooks that are the definitive source on their subjects, and emerging K-12 offerings, POPP brings the best of Berklee to students all over the world, no matter their ability, background, or level of experience.
Berklee POPP seeks a Student Finance Specialist for a temporary, 30-hour-per-week position supporting an up-to-a-year-and-a-half initiative to implement Workday Student. Reporting to the Student Finance Lead, the temporary Student Finance Specialist serves as a primary point of contact for finance-related inquiries from students, families, prospects, and alumni. They provide impeccable customer service and handle all questions with a sense of urgency and care. This position primarily assists Berklee Online and Berklee Summer Programs, but supports all areas of POPP as needed.
Cover letter must be provided to be considered for this role.
Essential Duties and Responsibilities:
  • Handles incoming phone and email communications from students, families, prospects, and alumni. Understands and clearly communicates Berklee Online and Summer Programs policies. Discloses information in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Responds to inbound calls and emails on the day they are received, or on the following business day if received after 3pm, managing increased volume during heavy enrollment periods. Logs all incoming and outgoing calls, and posts information to case and contact notes.
  • Assists students with questions regarding tuition statements, payments, balances, payment plans, financial holds, outstanding balances, refunds, and education tax forms.
  • Assists with identifying students who have unresolved student account balances and proactively communicates with them about payment options and outstanding financial aid requirements to support enrollment targets.
  • Assists with tuition payment plan administration, adjusting plan budgets throughout the enrollment cycle, and following up about returned payments and terminated plan agreements.
  • Assists with past-due account reports, account hold management, and communication with delinquent account holders.
  • Assists with credit balance outreach, updating credit balance and unreconciled refund reports, and following up with students who need to update their refund information.
  • Creates, innovates, and identifies ways to improve the student experience.
  • Categorizes and quantifies ongoing questions from students.

Additional Duties and Responsibilities
  • Audits and analyzes student accounts to verify the information is current and accurate.
  • Processes checks, wire, and credit card payments, posting in the student account and accounting systems.
  • Processes charge adjustments and payment transfers while adhering to federal requirements.
  • Assists with 1098-T and TL11 student tax form preparation.
  • Performs general student service functions including assisting students with registration process questions, add/drop procedures, refund policies, and financial aid policies and procedures.
  • Assists with assigning tasks and projects, monitoring workflow, and ensuring accuracy and completion of student employees on assigned tasks/projects.
  • Ensures students receive refunds and aids in the escheatment process once the property is determined abandoned within state and DOE guidelines.
  • Maintains and updates Student Finance business process documentation as requested.
  • Supports the Military Affairs, Financial Analytics, Summer Programs, and other POPP teams as needed.
  • Other duties as assigned. Must be able to change/alter priorities to match given circumstances.

Knowledge and Skills Required:
  • Strong interpersonal skills and professionalism needed to deliver exemplary customer service to students, parents, faculty, administrative and support staff via phone, email, chat, and videoconferencing.
  • Excellent written and verbal communication skills and ability to clearly articulate complex information to a variety of audiences.
  • Strong organizational skills and ability to operate independently and set priorities amongst multiple task assignments with frequent interruptions.
  • Ability to function well under pressure and maintain a pleasant customer service attitude.
  • Flexibility and adaptability; ability to work in ambiguous situations.
  • Must be detail-oriented with strong analytical skills.
  • Proven ability to work effectively in a highly diverse campus community.
  • Experience with: Excel, Google Sheets, Gmail, Workday, Colleague, and Salesforce a plus.
  • College degree required and minimum two years successful customer service experience in higher education, as a bank teller, cashier, sales support, or equivalent.
  • Previous experience in college business, student accounts, or financial aid office is a plus.
  • Highly solution-oriented, flexible, and reliable.
  • Demonstrated willingness to accept accountability and responsibility.
  • Demonstrated capacity to develop and maintain effective working relationships with individuals and organizations reflecting a broad range of identities, perspectives, and experiences.

This is a remote opportunity.
Hiring Range: $44,000 -$53,200; salary dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
Staff

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