Student Care Jobs (NOW HIRING)

Assistant Dean of Student Care & Well-Being
Job ID: 299604
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.
With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Statesboro Campus - Statesboro, GA
Department Information
Dean of Students
Job Summary
This position is highly collaborative and plays an active role in non-clinical student case management and advocacy by developing and implementing both long and short-term response plans. Work with complex student situations that have impacted the student's ability to be successful at the university. Examples of concerns include, but are not limited to, transition, physical and mental health, student safety, personal crisis, basic needs insecurity, and integration into campus life. The Assistant Dean will help facilitate a student's access to the college's and/or community services. This position reports directly to the Associate Dean for Student Care & Well-Being and works collaboratively with campus constituents, as well as, off-campus colleagues and partners. This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.
Responsibilities

• Serves on Administrative after hours crisis response, on-call rotation as scheduled/needed
• Provide educational programming aimed to assist in the student's overall well being and development at the university (e.g. campus student assessments, workshops, etc.)
• Serves as a member of the Georgia Southern University's Behavioral Assessment Team (BAT)
• Oversee the Food Pantry operations for the Statesboro campus
• May supervise graduate/undergraduate student assistants
• Meets with students seeking assistance through the Dean of Students office to ascertain their concerns and needs
• Coordinates student referrals and soft handoffs to internal and external service providers (i.e.. mental health treatment, alcohol & other drug treatment, housing & food insecurity , etc.)
• Maintains accurate case management records in Maxient and establishes a system of follow up for students who have been referred to campus or community resources, encouraging compliance with recommendations and care plans
• Maintains effective partnerships with key departments including, but not limited to, Academic Affairs, GSU Police Department, Housing and Residential Education, Student Health Services, Counseling Services, Equal Opportunity & Title IX Office, University General Counsel, etc.
• Communicate with student support networks as appropriate
• Assists with the development of outreach efforts to expand awareness and collaboration for Student Care and Well-being, the CARE Team, and outreach directed toward encouraging appropriate, positive student behavior

Required Qualifications
Educational Requirements

• Masters degree in higher education, social work, psychology or related field

Required Experience

• Two (2) or more years of related work experience in higher education student affairs, or similar field
• Experience with case management, or related field
• Experience working with or supporting clients in crisis

Preferred Qualifications
Additional Preferred Qualifications

• Commitment to the development of an academic-residential campus environment through student-centered, collaborative teamwork across academic and Student Affairs units
• Familiarity with referral processes and typical campus resources.
• Working knowledge of college developmental and mental health issues.
• Skilled in assessment and continuous improvement of Student Affairs programs in higher education.
• Current knowledge and experience applying best practices and appropriate legal/procedural regulations related to addressing students of concern.
• Proven ability in assisting people in unbiased reflection on behavior, decision-making, and community membership.
• Demonstrated ability to analyze complex situations.

Preferred Experience

• Three (3) or more years of related work experience in higher education student affairs, or similar field
• Experience providing consultation to college faculty, staff, and administration.
• Experience working with a student conduct database software, such as Maxient.
• Experience managing confidential and sensitive information.

Proposed Salary
$62,000 - $64,000
This is an exempt position paid on a monthly basis.
Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities
ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Exhibit personal code of ethics within professional practice
• Ability to analyze and navigate complex student situations with excellent care and follow up

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Experience managing confidential and sensitive information

SKILLS

• Demonstrated skills in crisis support, including suicide prevention and intervention, sexual assault survivor support, crime victim advocacy, food insecurity, and/or housing insecurity
• Excellent customer service orientation and verbal and written communication skills as evidenced by application materials
• Effective communication (verbal and written), organizational and human relations skills
• Proficient with computers and computer applications, including Microsoft Office, Google and e-mail
• Effective program management, leadership, accounting, and critical thinking skills

Apply Before Date
Open Until Filled
Application review may begin as early as June 17, 2026.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Equal Employment Opportunity
Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Work generally performed in an office environment.
• Workweek may occasionally extend beyond 40 hours.
• Travel may be required.
• Work week may extends to evenings, weekends and/or holidays.

Background Check

• Position of Trust + Education

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=299604&PostingSeq=1
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