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Strategic Account Manager Jobs in Springfield, MA

Pfizer

Retail Pharmacy Account Manager

Hartford, CT · On-site

Work with TAD to understand the strategic plan for each of the target customer, and the ... Prior team management and/or account management preferred or an IDP-aligned development role for ...

Dexian

Staffing Account Manager

Hartford, CT · On-site

Full Desk Account Manager (Recruitment + Business Development) Location: Hartford, CT (Hybrid ... Create and execute strategies to gain account intelligence and develop business with new and ...

The Grey Group

Territory Account Manager

Hartford, CT · On-site

... Develop strategic plan to increase business Market encompasses sales to distributors & end users ... Manager Base salary, commission, car allowance & expenses Insurance after 90 days, 401K ...

The Grey Group

Territory Account Manager

Hartford, CT · On-site

... accounts • Develop strategic plan to increase business • Market encompasses sales to ... Manager • Base salary, commission, car allowance & expenses • Insurance after 90 days, 401K ...

Medline

Physician Office Account Manager

Springfield, MA · On-site

$100K/yr

Conduct regular status and strategy meetings with the customers to understand their needs and link ... Manage co-op accruals and set-up new customers into Medline's systems. Create new products to sell ...

Medline

Physician Office Account Manager

Springfield, MA · On-site

$100K/yr

Conduct regular status and strategy meetings with the customers to understand their needs and link ... Manage co-op accruals and set-up new customers into Medline's systems. * Create new products to ...

Medline

Physician Office Account Manager

Springfield, MA · On-site

$100K/yr

Conduct regular status and strategy meetings with the customers to understand their needs and link ... Manage co-op accruals and set-up new customers into Medline's systems. * Create new products to ...

ArcBest

Associate Account Manager Enfield, CT

Enfield, CT · On-site

$26.93 - $30.77/hr

Observe and accompany Account Managers and District Sales Managers in order to gain an understanding of sales techniques and relationship-building strategies to deliver effective solutions to our ...

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Strategic Account Manager information

See Springfield, MA salary details

$38K

$85.5K

$136.7K

How much do strategic account manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for strategic account manager in Springfield, MA is $85,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $104,600.00 per year, depending on experience, location, and employer.

What is a strategic account manager?

A Strategic Account Manager is a professional responsible for building and maintaining strong, long-term relationships with an organization’s most important clients, often referred to as key or strategic accounts. Their primary goal is to understand the client’s business needs, align company offerings to those needs, and drive mutual growth and success. They work closely with clients to ensure satisfaction, identify new business opportunities, and coordinate internal resources to deliver tailored solutions. This role often involves collaborating with sales, marketing, and product teams to provide a seamless client experience and achieve revenue targets.

What does a strategic account manager do?

A strategic account manager works in various industries, including eCommerce, hospitality, and healthcare. The job is similar to sales except the focus is on long-term goals and optimization of customer accounts. In this career, you often work as part of a team to manage client relationships and create value to improve sales performance across the board. Your responsibilities include collaborating with sales staff and a variety of vendors to broker deals. You may work business-to-business or business-to-customer. Frequent travel is common in this position, and additional weekend and night hours are typical. The job is often stressful with strong pressure to meet sales objectives.

What are the key skills and qualifications needed to thrive as a strategic account manager, and why are they important?

To excel as a Strategic Account Manager, you need a solid background in sales, account management, and relationship building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and contract management systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and deliver value to key clients. These abilities are crucial for driving revenue growth, fostering long-term partnerships, and achieving business objectives.

How does a strategic account manager typically collaborate with internal teams to support key clients?

A Strategic Account Manager works closely with cross-functional teams such as sales, marketing, product development, and customer support to ensure that client needs are met effectively. They often act as the main point of contact between the client and the company, coordinating resources and facilitating communication to deliver tailored solutions. Regular internal meetings and strategy sessions are common, helping to align goals and address any potential challenges proactively. This collaborative approach is key to building long-term relationships and driving value for both the client and the company.

What is the difference between Strategic Account Manager vs Key Account Manager?

AspectStrategic Account ManagerKey Account Manager
Primary FocusDeveloping long-term strategic relationships with high-value clientsManaging specific key accounts to meet sales targets
Work EnvironmentCollaborates closely with executive teams and senior managementWorks directly with clients and sales teams
Required CredentialsSales experience, industry knowledge, often a degree in business or related fieldSales experience, customer relationship skills, often a degree in business or related field
Industry UsageCommon in B2B sectors like technology, manufacturing, and consultingWidely used across various industries including retail, tech, and manufacturing

Both roles focus on key clients, but the Strategic Account Manager emphasizes long-term strategic planning and relationship growth, while the Key Account Manager concentrates on managing specific accounts to achieve sales goals. The roles often overlap but differ in scope and strategic depth.

How much does a strategic account manager earn?

A strategic account manager's average salary in the United States ranges from $80,000 to $130,000 annually, with higher earnings possible based on experience, industry, and location. Many roles also include bonuses, commissions, or profit-sharing components, especially in sales-driven environments.
More about Strategic Account Manager jobs

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The most popular types of Strategic Account jobs in Springfield, MA are:

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The top searched job categories for Strategic Account Manager jobs in Springfield, MA are:

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Cities near Springfield, MA with the most Strategic Account Manager job openings:

Strategic Account Manager jobs near you
Infographic showing various Strategic Account Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $87,778 per year, or $42.2 per hour.

Territory Sales & Account Manager

Hartford, CT

Jostens
Manufacturing • 1 - 5K employees
Learn more about Jostensexternal

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Jostens rating

5.6

Company rating: 5.6 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

531st of 547 rated manufacturers

Job description

TERRITORY SALES amp; ACCOUNT MANAGER
FIELD-BASED POSITION | NEW ENGLAND TERRITORY | TRAVEL UP TO 60%
ABOUT YOU:
Territory Sales and Account Manager contributes to the growth of the College division by driving the acquisition of new customers, deepening distribution penetration within current customers, and providing exemplary customer service and account management within the defined territory. As a Sales amp; Account Manager, you are responsibility is to deliver on the divisional business plan within their territory. You will sell consultative, utilizing recognition and affiliation programs to assist the customer in addressing key business issues such as graduation rate, student retention, alumni participation, and brand execution.
YOU WILL:
  • New customer acquisition and opportunity development. Translate the business plan into account-specific tactics. Develop relationships with prospects amp; track all activity in Salesforce.com CRM
  • Current customer expansion and account management. Translate the business plan into account-specific tactics. Develop broad-based relationships and a thorough understanding of the customer's business to position Jostens as a strategic resource and track all activity in Salesforce.com CRM.
  • Collaborate and coordinate with the customer-facing team (Sales Representative, Regional Sales Manager, Sales Associates, and Regional Service Team Manager) to develop and execute the territory consumer promotional marketing plan and event performance plan through planning and executing profitable events
  • Territory planning, performance assessment, and administrative responsibilities to ensure Jostens executes effectively for the customer
    Work with newly hired sales reps in the territory as a trainer/mentor.
  • Typical/expected % travel: Up to 60%
YOU HAVE:
  • 4-year degree in Business Administration, Marketing or related field
  • 5-10 years of sales and/or marketing experience
  • Experience with business-to-business customer acquisition and account management
  • Ability to lead and direct the efforts of a customer-facing team
  • Working level proficiency in internet research and MS Office suite including Word, Excel, amp; PowerPoint.
  • Business and financial acumen and skill - profit and loss, planning/forecasting, budgeting and reporting
  • Advanced consultative sales skills
  • Excellent interpersonal and communication skills, including the ability to ask questions, utilize listening skills, and communicate effectively in verbal and written forms. Must be able to communicate one-to-one or one-to-many in the form of presentations.
  • Ability to build strong professional relationships with customers and internal team members
  • Competitive spirit
  • Passion for the customer
  • Professional values consistent with Josten's corporate values.
  • Proficiency in and dedication to the utilization of the Salesforce.com CRM tool.
  • Ability to successfully advance through the selling cycle in highly political customer environments and effectively manage the balance between sales, service, and administrative responsibilities
  • Thorough understanding of the college/university market, B2B selling processes designed to position Jostens as a strategic resource to our customers, and B2C marketing execution, including retail merchandising.
  • Must be able to lift a minimum of 50 lbs., often multiple times during an event
LOVE WHERE YOU WORK:
  • We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
  • We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
  • We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
  • We care about your development. We support tuition reimbursement after 6 months of service.
  • We believe in pay transparency. The salary range is $75,000 to $85,000 with annual bonus eligibility.
APPLICATION DEADLINE: September 30, 2026
ABOUT US:
Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here.
ALL ABOUT COLLEGE:
The Jostens College team delivers superior service and innovation to our higher education customers and their students. This is executed through our skilled team that contributes their drive for success, strong customer service skills, and personal commitment to support our customers. Our team ensures confidence that our customers achievements and graduation celebrations will be successful. Team members will provide service and support for graduation products and championship awards. Our College Team is comprised of several subgroups, including Territory Sales Representatives, Sales Associates, Sales Operations, Campus Services, and Corporate Partners. Our success is directly related to a culture of cross-team collaboration. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our College Team has to offer at Jostens!
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3300.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy

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