Job Summary:
Strata Decision Technology is a company focused on healthcare financial analytics, and they are seeking a Technical Architect to serve as a trusted advisor for StrataJazz® implementations. The role involves collaborating with various teams to optimize solutions, address technical issues, and enhance product functionality.
Responsibilities:
• Demonstrate a deep understanding of StrataJazz® architecture, workflows, and SQL code across all modules within your practice area
• Partner with team members to review and approve implementation and optimization project plans
• Serve as the primary technical resource supporting team members in resolving complex issues and implementing best practice configurations
• Minimize unbillable time by proactively addressing defects, configuration errors, and rework
• Identify recurring technical issues and partner with Product Management and Applications & Technical Support to resolve them
• Evaluate and approve all workarounds and requests for changes to live databases
• Recommend product enhancements and new functionality that improve efficiency or meet evolving client needs
• Track and communicate resolution of defects or issues that affect client environments
• Translate client requirements into standard configurations that minimize technical debt and maintain platform integrity
Qualifications:
Required:
• Proven experience in software implementation or Application Technical Support experience in healthcare finance, decision support, and/or contract payor modeling is a plus.
• Ability to translate complex technical issues into clear, actionable solutions
• Strong coaching and mentoring skills with the ability to train team members on technical concepts and escalations
• Demonstrated leadership, communication, and influencing skills across cross-functional teams and client groups
• Proficiency across modules in the Decision Support StrataJazz solution is a plus
• Excellent problem-solving skills and ability to develop thoughtful, cross-team solutions
• Strong relationship-building skills and proven ability to establish credibility within internal networks
• Advanced communication and presentation skills with the ability to simplify complex topics for diverse audiences
• Strong project management, prioritization, and conflict resolution abilities
Company:
Strata Decision Technology offers financial analytics, business intelligence, and decision support services for the healthcare industry. It is a sub-organization of Roper Technologies. Founded in 1996, the company is headquartered in Chicago, USA, with a team of 201-500 employees. The company is currently Growth Stage.