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Store Team Leader Jobs (NOW HIRING)

Wild Fork Foods

Store Team Leader

Eatontown, NJ · On-site

$21/hr

Description When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the ...

Goodwill of Central & Southern Indiana

$15/hr

Rushville, IN 46173 Job Summary The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The ...

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How much do store team leader jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for store team leader in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.19 per hour, depending on experience, location, and employer.

How does a store team leader balance daily operational tasks with team development responsibilities?

As a Store Team Leader, you'll often juggle operational duties—such as managing inventory, ensuring visual merchandising standards, and meeting sales targets—with fostering your team's growth. This balance is achieved by delegating tasks effectively, prioritizing staff training during quieter periods, and holding regular check-ins to coach and motivate team members. Staying organized and communicating clearly are key to ensuring store goals are met while also supporting individual employee development. Most leaders find that building a strong, collaborative team culture ultimately drives both operational success and staff retention.

What are the key skills and qualifications needed to thrive as a store team leader, and why are they important?

To thrive as a Store Team Leader, you need strong leadership abilities, retail operations knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes certifications in retail management are important. Excellent communication, problem-solving, and motivational skills set standout leaders apart. These competencies are crucial for driving team performance, ensuring smooth store operations, and delivering exceptional customer service.

What is a store team leader?

Store Team Leaders are responsible for overseeing daily operations in retail stores, ensuring that staff provide excellent customer service and that sales targets are met. They supervise employees, manage inventory, handle customer complaints, and coordinate with upper management to implement store policies. Store Team Leaders also play a key role in training new staff and fostering a positive work environment. Their leadership helps ensure the store runs efficiently and achieves its business goals.

What is the difference between Store Team Leader vs Store Supervisor?

AspectStore Team LeaderStore Supervisor
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma; supervisory experience often preferred
Work EnvironmentRetail stores, fast-paced environmentRetail stores, overseeing daily operations
ResponsibilitiesLeading team, customer service, sales goalsManaging staff, ensuring store operations, inventory

The Store Team Leader and Store Supervisor roles both involve overseeing retail store operations, but the Store Team Leader typically focuses more on team leadership and customer experience, while the Store Supervisor emphasizes managing staff and daily store functions. Both roles require similar credentials and work in comparable environments, with the main difference being the scope of responsibilities.

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Store Team Leader jobs near you
Infographic showing various Store Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,385 per year, or $19.4 per hour.

Store Team Leader

Goodwill of Central & Southern Indiana

Plainfield, IN • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

677th of 772 rated non-profit organizations

Job description

Position Status: Full-Time
Hourly Rate: $16
Location/Address: 3724 Shady Lane Plainfield, IN 46168
The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.
Example Duties and Activities
Staff Management and Development - 30%
  • Provides coaching and training to hourly employees on daily tasks.
  • Participates in the hourly associate recruitment process including pre-screening and interviewing candidates, as needed.
  • Seeks out opportunities for professional development for both self and other team members.

Operations - 60%
  • Completes day-to-day tasks and suggests efficiency improvements.
  • Integrates, represents, and communicates Goodwill's Mission, Vision, and Values to internal and external customers at all times.

Financial Management and Reporting - 10%
  • Acts as a good steward of resources available at the site including people, time, and money.
  • Tracks and measures day-to-day sales, production goals, and donations.

Required Competencies
  • Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
  • Supervisory Expertise - Oversees the work of others, either directly or indirectly, in a service-related industry (e.g., retail, hospitality, food, etc.)
  • Coaching - Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
  • Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
  • Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
  • Technical Knowledge - Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
  • Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
  • Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.

Preferred Competencies
  • Industry Expertise - Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.

Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
  • Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.
  • Can manage frequent exposure to moderate noise and temperature variations.

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
  • Continuing education and leadership development as well as tuition reimbursement
  • Comprehensive health plan
  • Generous paid time off (PTO) and paid holidays
  • Sabbatical and parental leaves
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pretax health spending account, dependent care spending account, and premiums
  • Discount programs including 20% discount off Goodwill retail stores immediately upon hire
  • Retirement planning options with generous company % match
  • Free mental health support services with up to 15 free counseling sessions for you and any family members
  • Free nurse health coaching services on site
  • Daily pay options available

Mission and Values: click here (for IN) and here (for IL)
Goodwill is an EEO Employer/Vet/Disabled employer
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