Summary
Responsible for recording and tracking customer payments. Assist in the invoicing process, collections and preparing reports.
Post customer payments by recording cash, checks, wire transfers, and credit card transactions in Wide Orbit.
Assist in order approval in WO
Assist in invoicing process and Co-op handling
Assist with the uploading of files to the FCC Public Files and special projects as needed.
Assist in administrative tasks such as data entry, mail distribution, and document preparation
Support crossdepartment communication
Assist HR tasks like onboarding or scheduling interviews
Customer and Staff Interaction: Attend to queries from callers and visitors, guiding them appropriately.
Competencies
Strong Organizational, Communication, and Writing Skills
Strong Intrapersonal Skills
Excellent Team Player
Good Follow through and Follow-Up
Professional Image both in person and on the phone
Ability to learn new software
Ability to work independently and as part of a team