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Snapology

Lead STEAM Instructor

Leawood, KS · On-site

$30 - $50/hr

Ranked the #1 STEAM enrichment program for kids, we bring dynamic programs into schools and ... Paid training and ongoing support. * Opportunities for growth into leadership roles. * Rewarding ...

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How much do steam support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for steam support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Steam Support, and why are they important?

To thrive as Steam Support, you need strong problem-solving abilities, in-depth knowledge of the Steam platform, and prior experience in customer service or technical support. Familiarity with ticketing systems, CRM software, and internal Steam diagnostic tools is often required. Excellent communication, patience, and the ability to remain calm under pressure are essential soft skills. These qualifications are important to provide users with timely, accurate solutions and ensure a positive user experience on the platform.

What are some common challenges faced by Steam Support representatives?

Steam Support representatives commonly handle a high volume of technical and account-related inquiries, often needing to troubleshoot a wide range of issues from lost account access to game installation problems. Staying up to date with evolving features and policies on the Steam platform can also be demanding. The role frequently requires balancing efficiency with providing thorough, personalized assistance to ensure user satisfaction. Despite these challenges, working in Steam Support offers valuable experience with customer service, technical troubleshooting, and exposure to the gaming industry, all of which can support career growth within tech and customer support fields.

What is a Steam Support?

A Steam Support job involves assisting users with issues related to their Steam accounts, purchases, refunds, technical problems, and other platform-related concerns. Support agents respond to customer inquiries through tickets, ensuring a smooth and secure experience for users. They also help with account security, troubleshooting game or software issues, and processing refund requests. Strong communication and problem-solving skills are essential in this role.

How to get hired as Steam Support?

To get hired as Steam Support, candidates typically need customer service experience, strong communication skills, and familiarity with gaming platforms and digital distribution. Applying through official job portals or company careers pages and demonstrating technical troubleshooting abilities can improve chances. Some roles may require specific certifications or knowledge of support tools like ticketing systems.
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Steam Support jobs near you
Infographic showing various Steam Support job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Mechanical Steam Turbine

BASIS NORTH AMERICA INC

San Antonio, TX • On-site

Full-time

Re-posted 26 days ago

Job description

Job Title: Steam Turbine Mechanic
Company: Basis North America
Location: Port Arthur, Texas
Job Type: Contract / Field Service Assignment
Department: Technical Field Services
Job Summary
Basis North America is seeking an experienced Steam Turbine Mechanic to support field service activities related to the installation, pre-commissioning, commissioning, start-up, inspection, maintenance, troubleshooting, and repair of steam turbines and related auxiliary systems in industrial environments.
The ideal candidate must have strong hands-on mechanical experience working with steam turbines, including turbine components, bearings, seals, rotors, casings, lubrication systems, seal oil systems, alignment, clearances, and mechanical integrity checks. This position requires strict compliance with OEM manuals, engineering standards, safety procedures, and quality requirements.
Key Responsibilities
  • Perform mechanical assembly, installation, inspection, and maintenance activities on steam turbines and auxiliary systems.
  • Assist with alignment, leveling, and verification of turbine components.
  • Inspect, disassemble, clean, assemble, and reinstall turbine internal parts, including bearings, seals, rotors, casings, diaphragms, and rotating elements.
  • Execute flushing and preparation of lubrication, seal oil, and control systems.
  • Check clearances, torque settings, and mechanical integrity of turbine assemblies.
  • Support pre-commissioning, commissioning, start-up, warm-up, and controlled turbine runs.
  • Monitor vibration, temperature, and mechanical performance during operation.
  • Troubleshoot mechanical issues, failures, and performance deviations.
  • Support rotor inspection, balancing, and refurbishment activities.
  • Perform planned and corrective maintenance on steam turbine systems.
  • Use precision measuring instruments and hand tools to complete mechanical work accurately.
  • Follow OEM procedures, technical specifications, safety standards, and quality requirements at all times.
  • Prepare basic maintenance reports and communicate findings to the site team.
Required Qualifications
  • Minimum of 5 years of experience in a similar mechanical role.
  • Hands-on experience with steam turbines and related auxiliary systems.
  • Experience with turbine inspection, disassembly, assembly, maintenance, alignment, and troubleshooting.
  • Ability to read and understand technical drawings, plant drawings, and OEM manuals.
  • Experience using hand tools and precision measuring instruments.
  • Strong understanding of mechanical integrity, clearances, torque settings, bearings, seals, rotors, and lubrication systems.
  • Good problem-solving skills and ability to work in field service environments.
  • Ability to follow safety procedures, quality standards, and site requirements.
  • Proficiency in written and spoken English.
  • Technical degree in Mechanical Engineering, Mechanical Technology, or equivalent field experience preferred.
Preferred Experience

  • Experience supporting commissioning, start-up, and performance testing of steam turbines.
  • Experience in industrial environments such as power generation, oil & gas, petrochemical, LNG, refinery, or heavy industrial facilities.
  • Familiarity with Microsoft Office and basic technical reporting.
Work Environment

This is a field-based mechanical position. The candidate must be able to work at industrial sites, follow strict safety requirements, and support mechanical activities during installation, maintenance, commissioning, and troubleshooting assignments.
Equal Opportunity Statement

Basis North America is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.
Interested? Apply or send your updated resume directly to: careers@basisnorthamerica.us

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