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Staples Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Lee, MA ยท On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Springfield, VT ยท On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Barre, VT ยท On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Plymouth, NH ยท On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Ayer, MA ยท On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Middlebury, VT ยท On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Staples Customer Service Representative information

See salary details

$9

$18

$26

How much do staples customer service representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for staples customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Staples Customer Service Representative, and why are they important?

To thrive as a Staples Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Outstanding communication, patience, and a customer-oriented attitude help you stand out in this role. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What does a Staples Customer Service Representative do?

A Staples Customer Service Representative assists customers with their inquiries, processes transactions, and resolves issues related to products and services. They are responsible for providing knowledgeable and friendly service, whether in-store, over the phone, or online. Their duties often include helping customers locate items, processing returns or exchanges, and addressing concerns to ensure customer satisfaction. Additionally, they may handle store merchandising and help maintain a clean and organized work environment.

What is the difference between Staples Customer Service Representative vs Staples Sales Associate?

AspectStaples Customer Service RepresentativeStaples Sales Associate
Primary RoleAssist customers with inquiries, returns, and account issuesHelp customers find products, promote sales, and process transactions
Required SkillsCustomer service, communication, problem-solvingProduct knowledge, sales skills, customer engagement
Work EnvironmentCustomer service counters, call centersSales floor, retail environment
Common CertificationsNone required, but retail/customer service experience preferredNone required, sales experience beneficial

While both roles involve interacting with customers in a retail setting, Staples Customer Service Representatives focus on resolving customer issues and providing support, whereas Staples Sales Associates primarily assist with product sales and promoting store offerings. Both positions require strong communication skills and retail experience, but their daily tasks differ based on customer interaction type.

What are some common challenges faced by Staples Customer Service Representatives and how can they be addressed?

Staples Customer Service Representatives often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and staying updated on product offerings and store policies. To handle these effectively, representatives rely on strong communication skills, thorough training, and teamwork. Regular collaboration with supervisors and other departments helps resolve complex issues efficiently, while ongoing learning ensures they can provide accurate information and quality service to every customer.
More about Staples Customer Service Representative jobs
What cities are hiring for Staples Customer Service Representative jobs? Cities with the most Staples Customer Service Representative job openings:
What states have the most Staples Customer Service Representative jobs? States with the most job openings for Staples Customer Service Representative jobs include:
What job categories do people searching Staples Customer Service Representative jobs look for? The top searched job categories for Staples Customer Service Representative jobs are:
Infographic showing various Staples Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative CSR

Mac Vik Plumbing

Golden, CO โ€ข On-site

$25 - $35/hr

Full-time

Medical, Retirement

Posted yesterday


Job description

Customer Service Representative (CSR)
Mac-Vik is a trusted, locally family-owned plumbing, heating, and cooling company since 1962 and is dedicated to deliver top-quality service and comfort solutions to our Customers. We pride ourselves on professionalism, reliability, and exceptional Customer Care.
Position Summary
We are re-freshing our New Call Center. ย We are seeking a friendly, organized, and customer-focused Customer Service Representative to join our team. This role is the first point of contact for our customers, handling calls, scheduling service appointments, and ensuring a smooth, positive customer experience from start to finish.
Key Responsibilities
  • Answer incoming calls and respond to customer inquiries in a professional and friendly manner.
  • Schedule service and maintenance appointments for plumbing, Heating, Cooling and Electric
  • Provide accurate information about services, pricing, and availability.
  • Maintain customer records and update information in the system.
  • Follow up with customers to ensure satisfaction.
  • Assist with invoicing, basic administrative tasks, and office support.
  • Supporting each CSR and Dispatcher
Qualifications
  • Previous Customer Service (CSR) experience in HVAC/Plumbing industry.
  • Strong communication and multitasking skills
  • Excellent phone etiquette and problem-solving ability
  • Proficient with computers and scheduling Service Titan software.
  • Ability to stay organized in a fast-paced environment.
  • Positive attitude and team-oriented mindset.
  • Bright and alert - Great attitude at all times
  • On Time / Attention to Sick time
ย What We Offer
We are looking for career minded professionals seeking a Company to call home for the long term. This is not just a job opportunity, but a career with possibilities of upper Management. Our Company is family oriented and offers a supportive and encouraging environment.ย 
Required: ย  3-years plus CSR / Dispatching Plumbing, Heating and Electric experience.
ย *SERVICE TITAN Experience โ€“ $Bonus$ SIGNBONUSย 
Come join our NEW TEAM!
ย 
ย  We provide:
Sign up Incentives $$!
ย  Recruiting Incentives $$!
ย  Training Incentives $$!
ย  Continued Education Incentives!
ย  Company purchased Attire(s) - Sized to match you!
ย  Competitive Professional Pay $$$!
ย  Full Benefits: Health,401K
ย  and much, much more...