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Staples Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Staples Customer Service Representative information

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How much do staples customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for staples customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Staples Customer Service Representative do?

A Staples Customer Service Representative assists customers with their inquiries, processes transactions, and resolves issues related to products and services. They are responsible for providing knowledgeable and friendly service, whether in-store, over the phone, or online. Their duties often include helping customers locate items, processing returns or exchanges, and addressing concerns to ensure customer satisfaction. Additionally, they may handle store merchandising and help maintain a clean and organized work environment.

What are the key skills and qualifications needed to thrive as a Staples Customer Service Representative?

To thrive as a Staples Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Outstanding communication, patience, and a customer-oriented attitude help you stand out in this role. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What are some common challenges faced by Staples Customer Service Representatives and how can they be addressed?

Staples Customer Service Representatives often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and staying updated on product offerings and store policies. To handle these effectively, representatives rely on strong communication skills, thorough training, and teamwork. Regular collaboration with supervisors and other departments helps resolve complex issues efficiently, while ongoing learning ensures they can provide accurate information and quality service to every customer.

What is the difference between Staples Customer Service Representative vs Staples Sales Associate?

AspectStaples Customer Service RepresentativeStaples Sales Associate
Primary RoleAssist customers with inquiries, returns, and account issuesHelp customers find products, promote sales, and process transactions
Required SkillsCustomer service, communication, problem-solvingProduct knowledge, sales skills, customer engagement
Work EnvironmentCustomer service counters, call centersSales floor, retail environment
Common CertificationsNone required, but retail/customer service experience preferredNone required, sales experience beneficial

While both roles involve interacting with customers in a retail setting, Staples Customer Service Representatives focus on resolving customer issues and providing support, whereas Staples Sales Associates primarily assist with product sales and promoting store offerings. Both positions require strong communication skills and retail experience, but their daily tasks differ based on customer interaction type.

More about Staples Customer Service Representative jobs

What cities are hiring for Staples Customer Service Representative jobs?

Cities with the most Staples Customer Service Representative job openings:

What states have the most Staples Customer Service Representative jobs?

States with the most job openings for Staples Customer Service Representative jobs include:

What job categories do people searching Staples Customer Service Representative jobs look for?

The top searched job categories for Staples Customer Service Representative jobs are:

Staples Customer Service Representative jobs near you
Infographic showing various Staples Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 49% Full Time, 38% Part Time, and 13% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR (Customer Service Rep)

Summers Plumbing Heating & Cooling - Columbus

Columbus, IN • On-site

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected, and sought-after home services company? If so, read on!
We offer our home services CSRs a highly competitive compensation of $29,000-$34,500/year plus commission. Don't forget about our well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! We believe in fostering a positive work atmosphere where our employees are happy to come to work! Come join our team and apply today!
ABOUT SUMMERS OF COLUMBUS
Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!
Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!
A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP)
As one of our best Customer Service Reps, you arrive each day determined to serve the needs of our customers and staff. Without our customer relations, we wouldn't be able to keep our clients informed, educated, and smiling. You quickly build and maintain relationships and effectively demonstrate superb interpersonal skills.
A strong flow of communication helps keep our office running smoothly. Your exceptional communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. With an understanding of our company's core values and services, you happily fit right in!
QUALIFICATIONS
  • Customer service experience
  • Positive and professional demeanor
  • Great written and verbal communications skills
  • Able to pass a background check and drug screening

Can you efficiently work independently and with a high-functioning office team? Do you have experience in customer care and support? Are you proactive, reliable and punctual? Are you customer-focused and results-driven? Can you uphold composure under pressure? Are you service-oriented, patient, and able to empathize with others? If so, you're just the CSR (Customer Service Rep) we're looking for, apply today!
WORK SCHEDULE
Our CSRs (Customer Service Reps) appreciate working a full-time schedule that includes working from 8:00am-5:00pm.
ARE YOU READY TO JOIN OUR TEAM?
If you're a customer service rockstar who's looking to launch their career with a reputable home services company, fill out our initial 3-minute, mobile-friendly application. We can't wait to meet you!
Location: 47201

Apply