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Staff Performance Manager Jobs in Ohio (NOW HIRING)

Southwest General

MANAGER OF CASE MANAGEMENT

Elyria, OH · On-site

The role provides direct supervision, coaching, workflow management, clinical-operational support, and performance oversight for assigned CM staff. The Manager collaborates with physician advisors ...

New

Southwest General

MANAGER OF CASE MANAGEMENT

Berea, OH · On-site

The role provides direct supervision, coaching, workflow management, clinical-operational support, and performance oversight for assigned CM staff. The Manager collaborates with physician advisors ...

New

GBQ Holdings LLC

Tax Staff 2027

Columbus, OH · On-site

$55 - $75/hr

Staff will report directly to a Performance Manager who will provide any necessary guidance relative to administrative issues or work performance through the formal evaluation process. Special ...

GBQ Partners LLC

Staff - Financial Services

Columbus, OH · On-site

$50 - $70/hr

Staff will report directly to a Performance Manager who will provide any necessary guidance relative to administrative issues or work performance through formal and informal evaluation processes.

New

GBQ Holdings LLC

Staff - Financial Services

Columbus, OH · On-site

$55 - $75/hr

Staff will report directly to a Performance Manager who will provide any necessary guidance relative to administrative issues or work performance through formal and informal evaluation processes.

Graham-Windham

Supervising Performance Analyst

Brooklyn, OH · On-site

$64 - $78/hr

... driven performance management in pursuit of that mission and vision. PPP partners with program ... This position will support program leadership and staff to make decisions to improve programmatic ...

New

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Staff Performance Manager information

What is a staff performance manager?

A Staff Performance Manager is a professional responsible for overseeing and improving employee performance within an organization. Their duties typically include setting performance standards, conducting evaluations, providing feedback, and developing strategies for employee growth. They work closely with both employees and management to ensure organizational goals are met through effective performance management systems. Additionally, they may design training programs and handle performance-related issues to foster a productive workplace.

What are the key skills and qualifications needed to thrive as a staff performance manager, and why are they important?

To thrive as a Staff Performance Manager, you should have expertise in HR management, performance evaluation, and organizational development, typically supported by a degree in human resources or business administration. Familiarity with HRIS systems, performance management software, and relevant certifications like SHRM-CP or PHR is highly beneficial. Strong communication, analytical thinking, and coaching abilities are essential soft skills to motivate teams and drive improvement. These skills and qualifications are crucial for fostering a high-performance culture, aligning staff goals with organizational objectives, and supporting employee growth.

How does a staff performance manager typically collaborate with department leaders to improve team outcomes?

A Staff Performance Manager works closely with department leaders to identify performance gaps, set measurable goals, and develop targeted improvement plans. They facilitate regular meetings to review progress, provide feedback, and offer coaching or training resources tailored to the team's needs. By fostering open communication and aligning performance objectives with organizational goals, they help ensure that each team is positioned for success. This collaboration often leads to more cohesive teams, higher productivity, and greater employee satisfaction.

What are popular job titles related to Staff Performance Manager jobs in Ohio?

For Staff Performance Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Staff Performance Manager jobs in Ohio look for?

The top searched job categories for Staff Performance Manager jobs in Ohio are:

What cities in Ohio are hiring for Staff Performance Manager jobs?

Cities in Ohio with the most Staff Performance Manager job openings:

Staff Performance Manager jobs near you
Infographic showing various Staff Performance Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

MANAGER OF CASE MANAGEMENT

Southwest General

Middleburg Heights, OH

Full-time

Posted 2 days ago

New

Southwest General Health Center rating

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

545th of 1,065 rated hospitals

Job description

Summary

  • POSITION INFORMATION
    • Position summary:

      • The Case Management Manager is responsible for the daily operational leadership of the Case Management Department, including staffing, workflow oversight, patient progression, discharge planning, staff performance, regulatory compliance, and departmental performance outcomes.

        Reporting to the Director of Case Management, the Manager ensures consistent execution of case management processes. The role provides direct supervision, coaching, workflow management, clinical-operational support, and performance oversight for assigned CM staff. The Manager collaborates with physician advisors/medical directors, case management, clinical operations, revenue cycle, payer relations, quality, compliance, and other stakeholders to support timely, accurate, evidence-informed case management decisions and appropriate stewardship of healthcare resources.

  • MINIMUM QUALIFICATIONS
    • Education:
      • Bachelor of Science in Nursing (BSN) required or an equivalent qualification consistent with organizational policy.
      • Master's degree in Nursing, Healthcare Administration, Business Administration, Public Health, or a related field preferred.

    • Required length and type of experience:
      • Five or more years of progressive case management/discharge planning in an acute care environment is preferred, or a closely related clinical management function.
      • Prior formal leadership experience is required; two or more years of supervisory or management experience in case management is preferred.

    • Required licensure, certification or registry:
      • Current Ohio State Board of Nursing license required.
      • Certified Case Manager (CCM) certification preferred.
      • Accredited Case Manager (ACM) certification preferred.
    • Core Knowledge, Skills, and Competencies
      • Knowledge of case management, discharge planning, and transitions of care principles.
      • Understanding of Medicare, Medicaid, managed care, and commercial payer requirements.
      • Knowledge of regulatory and accreditation requirements affecting case management and discharge planning.
      • Demonstrated skills in people leadership, coaching, performance management, conflict resolution, and change management.
      • Proficiency in operational analytics, KPI interpretation, root-cause analysis, and process improvement.
      • Strong interdisciplinary communication skills, with the ability to collaborate effectively with nursing, physicians, physician advisors, payers, revenue cycle, and leadership.
      • Demonstrated professional nursing judgment, ethical practice, confidentiality, and appropriate stewardship of healthcare resources.

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