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Manager Call Now Jobs in Ohio (NOW HIRING)

Predator Trucking

CDL-A DUMP DRIVER

Warren, OH · On-site

$75K - $95K/yr

Call Now! For more information you can call or text Mike at 330-720-3308. Why Choose Predator ... Notify managers of any major maintenance or delivery issues encountered * Follow delivery schedule ...

Global

Call Center Rep-Global

Bedford, OH · On-site

$18/hr

Apply Now Share This Opportunity Are you seeking a role that offers a healthy work/life balance and ... Answering phone inquiries * Managing customer accounts * Assisting with order placement

Global

Call Center Rep-Global

Columbus, OH · On-site

$18/hr

Apply Now Share This Opportunity Are you seeking a role that offers a healthy work/life balance and ... Answering phone inquiries * Managing customer accounts * Assisting with order placement

Mister Sparky

Customer Support Call Taker

Englewood, OH · On-site

$16 - $18/hr

Opportunities for professional electricians and customer service professionals are now available ... Reports to the Call Center Manager. JOB DUTIES * Answers incoming client telephone calls and ...

SPECTRUM

Call Center Representative

North Canton, OH · On-site

$20 - $25.25/hr

S. without employment-based immigration sponsorship, now or in the future. Start Date: September ... Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum ...

SPECTRUM

Call Center Representative

North Canton, OH

$20/hr

S. without employment-based immigration sponsorship, now or in the future. Start Date: September ... Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum ...

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Showing results 1-20

All JobsCall Now JobsManager Call Now JobsManager Call Now Jobs in Ohio

Manager Call Now information

What's a good job for overthinkers?

A managerial role like Manager Call Now can suit overthinkers as it involves strategic planning, decision-making, and problem-solving. These jobs often require strong organizational skills and attention to detail, which can help overthinkers channel their tendencies productively.

What is the highest paying call center?

The highest paying call center jobs are typically in management roles such as Call Center Manager or Customer Service Manager, with salaries often exceeding $60,000 annually depending on experience and location. These roles require strong leadership, communication skills, and knowledge of call center operations and tools like CRM software.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring strong leadership, strategic planning, and industry-specific skills. Salaries vary by industry and experience but typically range from $80,000 to over $150,000 annually, with senior positions in finance, technology, and healthcare offering the highest compensation.

What are Manager Call Now positions?

Manager Call Now positions typically involve overseeing customer service call centers or teams that handle inbound and outbound calls. Managers in these roles are responsible for supervising staff, optimizing call processes, ensuring high-quality customer interactions, and meeting organizational goals. They may also handle escalated customer issues, train new employees, and analyze call data to improve performance. Strong communication, leadership, and problem-solving skills are essential for success in this position.

What is the difference between Manager Call Now vs Customer Service Manager?

AspectManager Call NowCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree often preferred; experience in customer service management
Work EnvironmentCall centers, customer support departmentsOffice settings, customer service departments
Industry UsageTelecommunications, retail, service industriesRetail, hospitality, corporate sectors
Common Search/ComparisonCustomer support roles, call center managementCustomer service leadership, client relations

The comparison between Manager Call Now and Customer Service Manager shows that both roles focus on customer interactions but differ mainly in scope and credentials. Manager Call Now typically involves overseeing call center operations with a focus on immediate customer support, while Customer Service Managers often handle broader client relations and team management. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are some typical challenges faced by a Manager in a call center environment, and how can they be addressed?

Managers in call center environments often face challenges such as high employee turnover, maintaining team motivation, and ensuring consistent customer service quality. To address these, successful managers focus on fostering a supportive team culture, providing ongoing training, and setting clear performance metrics. Regular feedback sessions and open communication channels also help managers quickly resolve issues and boost team morale, leading to improved performance and reduced attrition.

What are the key skills and qualifications needed to thrive as a Call Center Manager, and why are they important?

To thrive as a Call Center Manager, you need experience in customer service, leadership, and workforce management, often supported by a bachelor's degree or equivalent experience. Familiarity with call center software, CRM systems, and performance analytics tools is crucial. Strong communication, problem-solving, and motivational skills help in managing teams and resolving escalated issues. These capabilities ensure efficient operations, high customer satisfaction, and effective team performance in a call center environment.

How to become a call center manager?

To become a call center manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in business, management, or related fields. Relevant experience in customer service or call center operations is essential, along with strong leadership, communication, and problem-solving skills. Certifications in management or customer service can enhance prospects, and experience with call center software is often beneficial.
What are popular job titles related to Manager Call Now jobs in Ohio? For Manager Call Now jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Manager Call Now jobs in Ohio look for? The top searched job categories for Manager Call Now jobs in Ohio are:
What cities in Ohio are hiring for Manager Call Now jobs? Cities in Ohio with the most Manager Call Now job openings:
Manager Call Now jobs near you
Assistant Manager-Call Center

Assistant Manager-Call Center

Kenneth's Hair Salons & Day Spas, Inc.

Columbus, OH • On-site

$18.83 - $20.67/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Assistant Salon Manager
Full-time 40 hours per week
Pay is $20.67 per hour
Are you a beauty and service expert who believes that “Everyone Deserves to Feel Beautiful”? Are you looking to share your expertise with an organization who believes in their employees and lives their core values of Believe, Grow, Care, and Community every day?
Kenneth’s Salon + Spas is currently looking for dedicated beauty professionals to join our team as a Full-Time Assistant Manager for our Call Center. This opportunity is designed for individuals who want more than a job, for those who want to learn how to lead inside a respected, established, and forward-thinking organization.
As Employee Owners, our Assistant Managers at Kenneth’s are surrounded with support in all day-to-day operations as they develop skills in employee relations, deliver exceptional guest experiences, and support/lead operations in our Call Center. In this role, the Assistant Manager will serve as a primary point of contact for guests, assisting with appointment scheduling, answering inquiries, resolving concerns, and ensuring every interaction reflects our commitment to excellence.
This is an on-site position, and pays $20.67 per hour
Responsibilities include:
• Supporting all Service Providers and Guest Service associates in delivering a luxury experience for guests
• Assisting the Call Center Manager in daily operations of a high-volume call center
• Supervising, coaching, and motivating guest service/call center associates
• Answering, investigating, and responding to all guest inquiries regarding appointments and concerns
• Monitoring call quality, customer satisfaction, and call resolution
• Delivering new hire and continuous improvement training for all associates
• Ensuring all Kenneth’s standards are met each day: Brand Standards, Dress Code, Company Policies and Procedures
• Coaching Call Center associates in exceeding service expectations by performing quality assurance reviews
Qualifications:
• Commitment to the Kenneth’s Salon + Spas brand and ability to ensure all employees are exhibiting the culture every day
• Scheduling availability of 40 hours a week with open availability to meet the needs of our guests and business, which will include 3 Saturdays/month. Shifts will vary from 7a-3p on Saturdays and/or 12p-7p weekdays
• Commitment to guest care and ongoing professional growth
• Ability to utilize multiple systems and software platforms while managing guest needs
• Expert customer service and communication skills, most notably professional phone skills
• Prior call center experience preferred
• Strong problem-solving ability
• Detail oriented
• Other duties as assigned based upon the needs of the business
Benefits with Kenneth’s include:
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Employee Assistance Program
• Professional Development and Continuing Education Opportunities
• Generous Employee Discounts on Services and Products
• Paid Time Off
• Life Insurance
• Accident and Critical Illness Coverage
• Short-Term Disability Insurance
If you're passionate about delivering exceptional customer service and enjoy helping people over the phone and through digital communication, we'd love to hear from you.
Apply online now!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Apply